Standing in the front line of Spring Festival travel: Let's be proud of being Guangzhou

No rigid instructions, no executive orders, when we take the Guangzhou Metro youth on the subway line Line 2 Yuexiu Park Station, the nameless sense of mission, enough to let each participant excited.

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The corporation has deployed almost all the logistic departments and all the power in the past few days, and has arranged for the front line Yuexiu Park station of the Spring Festival. Because of the project co-operation with the MTR, let us know this news, the company has not affected the day-to-day work of the arrangement of 6 colleagues, under my leadership, our colleagues in the first line of the Spring Festival.

The road to the boundless home
　　

After we had done a simple training and a few notes on the subway station in front of the park, we took the line Line 2 and rushed to the forefront of the Spring Festival. Do not have to arrive at the scene, in BC station, we have seen many worried passengers carrying all kinds of bulky, small pieces of luggage, keep moving forward, they are mostly with family, women, children a size, dragging luggage, trot running. From their eyes, from their actions, the difficulty of seeing four words: I want to go home! Spring Festival Home Mood can understand, go out to work, for is the New Year home and family reunion. They do not know much about Guangzhou city, many are not literate, access to more information is limited, have no idea what happened at Guangzhou railway station? Only know, to Guangzhou railway station, you can go home! Yesterday, all of our support staff said the most words: "to the railway station passengers please go to C exit!" "," the passengers of the railway station go this way, "to the railway station passengers ahead to the left!" The railway station becomes the most popular word for the people of Guangzhou, Guangdong and Shenzhen all the day!

Critical situation appears

Because the design of the subway Yuexiu Park station is not the terminal design, the station passenger flow and the outbound flow are cross, at about 5:30, the emergency situation appears:

The tide of passengers began to surge out of the station, owing to the large number of passengers stranded at the MTR Yuexiu Park station C exit, many outbound passengers to the railway station simply do not go out, and C exits have been blocked; many passengers have seen a hopeless situation in the railway station and a lot of people have returned to the MTR station. To the East station or other bus terminal, resulting in a surge of passengers on the subway, the subway station using a phased release method to ease the pressure on the platform. At this time there was a large number of passengers stranded in the subway station, the scene had some confusion. It was also at this time that a pregnant woman passenger was unwell and a number of subway staff immediately arranged for her treatment at her control center. At the same time, the B export due to stranded passengers more, many passengers appear the mood of uproar, even a collision situation, at this time the subway station broadcast, asked staff immediately to B export support, then a large number of staff concentrated to B export, in the scene of the policemen coordination, order quickly recovered.

A number of temporary measures implemented immediately

The subway Yuexiu Park station immediately organizes more than 100 staff at the scene, to C, D export plugging, at the beginning is only out, later, because the C export above the people are too many, temporarily decided to export all the C, all the passengers can only through the exit B. At the same time, due to the large number of people, the only exit B export a large number of passengers stranded, and b exit passenger flow Cross, b exports of the situation is not optimistic, the MTR temporarily decided to close the entrance of the exit, priority to divert the passengers out of the station, as well as the station waiting for All of the on-site staff volunteer groups immediately built into the station a number of wall, the passengers are diverted, while constantly analyzing the reasons to appease the passengers. It can be sure that the subway operating department has not experienced this situation, because it did not happen before, but can see their advance plan to do very well, and promptly organized a large number of people to conduct on-site guidance.

Most passengers understand and support

Due to the implementation of a number of interim measures, many signs and previous recordings have become ineffective, because then the subway on earth which mouth can be out, which mouth can enter, all are based on the situation at that time to set, so it does lead to a lot of passengers at a loss, their mood is really understandable, feel like monkeys to play. But most of the passengers are understanding, because when they are out of the station, have seen a lot of the export of people, to follow the direction of the staff is the safest way. Of course, there are a lot of passengers complained, after the staff of the persuasion, the absolute part of the following arrangements, and consciously disciplined to enter and exit the station.

The spirit of "Guangzhou people" moved by people

There are many different voluntary organizations, they are: Guangzhou Volunteers Association, the Christian community, the various organs of the volunteer staff, all kinds of spontaneous volunteer organizations, the tertiary institutions Volunteer groups, the major hospital staff, can be remembered I have written down, because it is too much. When we see the masses of passengers anxious mood, eyes full of helplessness, the scene of every volunteer is full of enthusiasm, responsibility, caring mood. The different volunteer teams at the scene were very much in line with the conductor of the subway staff, and the volunteer group apart immediately to the scene to maintain order when there was an unusual platform for the volunteer team to help. All the logistic departments of the corporation, organized and deployed support, have played a key role in the dredging of the passengers. Many of them are the head of the Metro Corporation, for example, and we have always been in cooperation with the information center leaders, usually in the professional positions, today in person "battlefield" they are not afraid of hardships, many consecutive overtime for many days. When we left more than 8 o'clock in the evening, they were still fighting in the front line. When we were at work, a lot of enthusiastic Guangzhou citizens came forward to ask if they could help, and more ordinary passengers could understand and support the temporary measures implemented on site. All these let people see the great disaster in front of the truth, see "Guangzhou people" unity, see solidarity, charity, a person is difficult, plus help, make progress, self-improvement, "Guangzhou people" spirit. (Guangzhou people above the double quotation mark is the definition of Guangzhou people: all people living in Guangzhou)

When you are a member of the time, you will feel that time will pass quickly! There are many things to say, want to write, but when writing, some more is moved. I was born in Guangzhou, more than 30 years in Guangzhou, experience the changes since the reform and opening up, whether it is SARS, or the Spring Festival, I saw the mobilization of the people of Guangzhou, saw the Guangzhou municipal government's reasonable and orderly arrangements, see the general public selfless pay.

Our colleagues ' feelings after participating in the event:

FAI: The snow is cold, but the warmth of the human

Moto: Guangzhou Spring Festival---Walking in the forefront of the subway

Star: The scene of ten years, I would like to go home

Ka Wei: Guangzhou Subway Spring Festival Series Report---"Youth"