The future of the Internet is the first choice in a fee

Source: Internet
Author: User
Keywords Internet user experience network payment

One time, I received a task to pay for cable TV. This seemingly extraordinary trivial matter actually became a very bumpy bad experience, let me understand, why Taobao on the internet can develop so well, and the traditional enterprise why the rapid decline. The following is the whole process of the different people I have heard in the payment.

A, I chose me to use more than 5 years of payment method: ICBC online Bank payment. The Bank of China Merchants Bank told me: their living payment system has been upgraded and I have not made a payment reservation in the new system. In other words, the user's appointment bindings in the old system are all invalidated.

b, I remember, it seems that the cable card has been with me for several years to hide the cat, I have conceded, not to find it. But what about the card number? Searched the Bank of China Merchants Bank last year's payment record, my heart is a kind of regained moved: the engineer of the Bank of China merchants have not exterminated conscience, finally for I left a seed-card number found!

C, in the ICBC online bank reschedule, obviously can find the record of arrears, but the system prompts my card is not bound mobile phone, so can not handle. God knows! Every time I pay treasure with this card to pay, the bank of 95555 is not all give me prompt SMS?

Ding, to the nearby Merchants Bank teller machine, tips and online banking is exactly the same! The card does not have a binding cell phone.

E, again, the way to bind a mobile phone is to use the Personal Web page Professional Edition (need U shield), or to the counter, that is, must go to the cabinet. Oh, my God! I'm used to driving or walking, and my bike has already rotted away! Is there more outlets in CMB? There is no parking space near the dot!

Own, try ICBC mobile phone Bank, no Nanjing cable TV payment options.

Geng, try the construction Bank teller machine, no Nanjing cable TV payment options.

Xin, TV screen tips tell me, cable TV has online business Hall! It is really happy side regret it, input card number, got the correct amount of arrears. Enter the prepaid amount, click on the bank card to pay--the arduous task is about to be completed! The mother-in-law's ramble, the wife adult's supercilious look, all this is about to leave me to go! However, this is really a big sound. My ears sounded Huang voice: "The Great Schmeechel, the great Albertosi, the great Peruzzi possessed-the ball was hugged!" Yes, the mouse point confirmed no response, I changed the Proud tour, ie,chrome,safari,4 kind of browser, without exception, no response!

The siren, had to play cable TV customer service phone complaints. What? " We provide customers with a wealth of payment methods! K! K! K! K! K! K! (My curse is like a dead circle) what? and Taobao? "

GUI, Taobao local payment, to tell the truth experience is very general, in the Proud tour 2 times after computer restart switch to Chrome operation, finally, the system prompt payment success! The great Taobao, the Almighty Taobao, the great Internet, the great Internet people (of course I am a)! You will conquer all the old industries of the eldest, Create a new business order!

Son, (heavenly stems are not enough, borrow the earthly branches) at night I made 95555 telephone complaints: "First of all you can do payment-bound data migration, arbitrary delete data should apologize!" second, why do you have to have customers come to the counter to bind the phone? Recruit Strider clothes, gentle manner, as in the past.

Ugly, I decided: next year, stop cable TV, switch to telecom broadband, abandon the CMB card, switch to user experience better ICBC card;

1, Ma Yun said: "Others do things we do." "This is the future of the Internet.

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