This year, there were 24 complaints about the litters Regiment as of yesterday.

Abstract: Online Search litters information display, 2010, group purchase site Litters Group deliberately choose March 15 consumer Rights Day officially online, the current business coverage of more than 500 cities nationwide, the daily turnover has exceeded 10 million yuan. The reporter learned from the city's Consumer Insurance Committee that

Online Search "litters Group" information Show, 2010, group purchase Website "litters Group" deliberately choose March 15 "Consumer Rights Day" officially on line, the current business coverage of more than 500 cities nationwide, a single day turnover has exceeded 10 million yuan. Reporter from the city of the Consumer Protection committee learned that this year's complaints about the litters Regiment, as of yesterday, a total of 24 pieces, of which the purchase of coupons but can not use the case-oriented.

In late June this year, the litters group joined the three major portals to hold "even the surprise win award" lottery, but the activity was suspended only two days, and froze some of the user's account number. Litters Group said that the attack was forced to take a second action, but consumers think that the litters Regiment's activities in the planning itself loopholes, and launched a group of activist netizens, asked the litters regiment for the incident.

This year's "11" Golden Week, some consumers complained that the "litters Regiment" bought tickets to the tennis game, to see the tickets have been sold out, can not be converted, and the site is still in the low price sales.

A few days ago, a group of people in the litters group to buy a "legendary billiards" in Shanghai 13 stores in the general coupons, to some stores when the General certificate was refused to use.

The day before, the morning paper reported that the public from the litters group to buy the billiard coupons in the store was refused to use (see the December 13 Morning Post A12 edition). Yesterday, "Shanghai Industry and Commerce" microblogging of a message, once again the litters group to push the "Thousand Regiment War" of the cusp.

At the beginning of this year, the litters group had issued learning car ads, but because of "lack of business qualification audit", the business provider and no training qualifications, leading to many consumers deceived. At present, the "litters Regiment" for alleged false propaganda by the Industry and Commerce Department ordered to correct, and a fine of 30,000 yuan.

Consumers：

Paid the money and didn't learn the car.

Shanghai Industry and commerce in the last two months to carry out group purchase site rectification, investigated a group of online group buying illegal cases, including the investigation of Changning branch of Beijing Litters Group Information Technology Co., Ltd. Shanghai Nest Love information Technology branch false propaganda case (not closed).

Late January this year, "Litters Regiment" and natural Persons Prados signed the "Litters Group marketing Service Contract" to cooperate in the training of motor vehicle drivers to buy business. January 30 to February 10 this year, the "litters group" on the release of the following content of the group purchase information: "I want to learn the car!" I want to buy a car! Only 200 yuan, the original price of 1200 Yuan Driving school coupons! With litters ticket to the driving school address to pay 2600 yuan! You can change from rookie to veteran!; " Five steam Driving schools, Hong Hong Kong School, Chang ' an drive three schools joint enrollment, a number of learning vehicle address convenient choice ";" 698 people have bought "...

Verified by the Industry and Commerce Department, the natural person Prados does not have motor vehicle driver training related business license and training qualification, and "litters Group" group purchase information mentioned in the five steam Driving School, Changan Driving School, Hong Kong Driving School has never been with the "Litters Regiment" and Prados conducted any motor vehicle driver training related cooperation In addition, the actual participation in the group buying activities of consumers and the number of alleged discrepancies, online praise is not the actual customer evaluation.

To this end, the Ministry of Commerce and Industry in accordance with the "People's Republic of China anti-unfair competition law 24th" The first "network commodity transactions and related services management interim measures" 40th, 38th provisions, ordered "litters Regiment" correction, and a fine of 30,000 yuan.

In addition, as of November 7 this year, "litters Regiment" has been to 141 customers deceived consumers to pay the full amount of 2800 yuan group purchase costs; Prados has been arrested for fraud, the Pudong new Area Public Security Bureau, is now on its criminal investigation.

The citizen Miss to the reporter recollection, this year January end, own buys the litters Regiment's 200 yuan Driving school voucher. In late June, Prados on behalf of driving school door-to-door charges, and she signed a study car contract. She said she found out that the contract had no official seal afterwards. In late August, Miss received the notice of Pudong Postal Good driving school to get on the bus. However, after that, the second boarding notice has been delayed. She and the driving master to contact, the master told him that the boss (ie Prados) ran away, she can not get on the bus.

In late September, the media received complaints from consumers about the incident. According to the Netizen Wendy said, she pays 100 yuan physical examination fee on the basis of another 2500 yuan to Prados, received a training contract, promised two weeks will arrange to get on the bus, but "every call to rush, both sides perfunctory said fast, but then again no echo." She didn't feel good until Prados's phone rang and the driving school said no such person.

In addition, the victim consumers in the Tianya forum also began demanding Prados and group purchase site, and launched a number of victims QQ group rights. In the "group 800" Group Buying forum Group purchase complaints, more angry consumers posted prados ID card, mobile phone and license plate number, called on netizens to search Prados.

Litters Group:

Lack of business qualification audit

In the litters group at that time to learn the car of this single Web interface, the reporter saw this group buying activity a total of 698 people participated in the purchase of 200 Yuan Driving school coupons. Included in the cost of physical examination fees, teaching materials fees, office fees, IC card fees, science courses training fees, rental training venues, make-up fees and many other costs.

Litters Group Shanghai Branch of relevant officials yesterday to the reporter stressed that the litters group has now all the money returned to consumers, and the United consumers to take legal way to sue Prados. "Among all the group buyers, about 60 people have learned the car, there is no cost problem; More than 300 people buy only 200 Yuan coupons, we put 200 yuan has been refunded to the user; Finally there are 150 people with Prados signed an agreement to pay 2600 yuan (a total of 2800 yuan), Did not enjoy the whole process of learning the car, we have to this part of the user has been refunded 2800 yuan. ”

Referring to the occurrence of the problem, the person in charge said that because the litters Regiment did not have special quality control personnel, resulting in a lack of business qualification audit before the problem appeared. According to a staff of the company, the sales staff in the pull list has done the first check, and the quality control on this basis for two times, "first look at the contract with the enterprise has no problem, and then check the enterprise has no relevant qualifications; ”

Yesterday litters group Beijing company said, for the reason that the consumer, although the litters Regiment only received 200 yuan, but start to pay, the consumer in the driving school purchase activities to pay 2800 yuan, on behalf of merchants to refund consumers, reduce consumer losses; Let the participation of all consumers of litigation rights to the litters group, the latter on behalf of all consumers to investigate the legal liability of businessmen.

In addition, the reporter was also informed that, in addition to the litters Regiment, the driving school group buying activities there are two other groups to participate in the group, G Group and group, two sites each sales more than 100, but at present consumers are not all compensated.

Industry and Commerce issued 18 rectification notices two months

Consumer complaints, buy traps, commercial fraud ... Network buy recently exposed many problems, to this end, September this year, the city Trade and Industry Bureau for the above situation convened a network of group buying cases, in-depth development of group buying site renovation work. According to statistics, since the renovation, the Shanghai Industry and Commerce Department of the city registered all kinds of Group purchase website issued orders to correct 18 notices, cases and investigate 31.

Shanghai Industry and commerce in the last two months to carry out group purchase site rectification, investigated a number of typical network purchase illegal cases, the renovation, in addition to the "Litters Regiment" incident, the Industrial and commercial Zhabei branch also investigated the Shanghai Red Hotel Co., Ltd. false advertising case.

The parties began in May 2011, in the handle network to publish ads, in its ads written in the "Shanghai only 98 Yuan!" The original price of 288 yuan Shanghai Accor Hotel business Room 1 "and so on. The Parties recognize the above original price as the parties in their business place listing prices (retail prices), and no listing price transactions record, the above "original price 288 Yuan" as false content. To this end, the Ministry of Commerce and Industry ordered the parties to stop publishing, the corresponding advertising costs in the appropriate scope of public correction to eliminate the impact, and a fine of 1000 yuan.

More than 60% of consumers buy rights infringement

Yesterday, 22 City consumer rights units jointly released the "Network Group buy Consumer Protection status Investigation Report" (hereinafter referred to as "the report") pointed out that the rapid development of online group buying, more than 60% of the consumer rights and interests infringed, resulting in a variety of violations of the legitimate rights and interests of consumers emerging. Exaggerated publicity, false standard original price, goods not board, etc. become a serious problem for consumers of online group buying.

The report says the group buying site has surged to more than 5,000 in the last two years because of lower technology thresholds. Big and small group buy website Happy Enclosure, "thousand Regiment War" the smoke quickly from the first line of the city spread to two or three lines of city.

22 Cities Consumer rights units jointly launched the "Network Group buy consumer rights and Interests Protection survey" results show that the top three online group purchase problem is: exaggerated publicity, the actual goods or services and the site advertising is inconsistent; the purchase site promised to shrink the service; Deliberately delaying refunds or refund procedures is extremely complex. The survey showed that 17.05%, 12.75% and 10.61% of the respondents were involved in the three major problems.

Analysis of the report that many netizens in the online purchase, the purchase site to provide goods or services are not satisfied. The survey showed that online group purchase of goods or services, the overall evaluation is not high, which said "satisfied" only 16.16%, more than 80% of the respondents said "general" or "dissatisfaction", which led to consumers to participate in online group buying enthusiasm greatly reduced and a large number of small and medium-sized group buying website was forced to close

The reason why the net buys quickly cools down, can say with the consumer's legitimate rights and interests repeatedly damage closely related. The survey showed that 62.12% of the participants said that in the process of online group buying has encountered legitimate rights and interests of the situation.