Tibet Safflower Mask to consumers skin allergy businesses want to buy out the right to complain

Ms. Zhou buys is this red wine enzyme mask beauty of the citizens Zhou bought a bottle of Tibetan red wine enzyme mask, but did not expect to become a big red face after use, touch and tingling, the hospital diagnosis for skin allergies.　　Ms. Zhou said that she complained to the merchant and claimed, but the other side dragged on two treatment costs, replied that they can agree to claim, but the premise is that Ms. Zhou must sign no longer complain of the guarantee.　　Ms. Zhou was greatly dissatisfied with the compensation package, and she asked businesses to continue to pay for the treatment and apologized, and the two sides are still negotiating. Consumer charges have been painted for 10 minutes, "it used to be a sign, but never allergic." "On the evening of August 11, Ms. Zhou bought a 29-yuan red-wine enzyme mask for Tibetan safflower in Baiyun District Guerlain (Weibo) West Cha Road."　　After the shower that night, she applied the mask evenly on her face. "In less than 10 minutes, the face is very hot." Ms. Zhou said that she felt pain in the face, immediately wash the mask off, found around the eyes and cheeks large area of skin has been seriously red, gently touch and tingling. "The clerk never reminded me of the possibility of allergic problems. Ms. Zhou said, she used to use skin care products will be tried, considering the previous use of the brand product, so there is no trial, did not expect to be allergic.　　And half an hour later, the red face was swollen up. Ms. Zhou went back to buy the mask shop, asking merchants to send people and she went to nearby hospital treatment.　　The doctor eventually diagnosed a facial skin allergy.　　Merchant's scheme thousand Yuan "buyout" medical records and the right to complain? Ms. Zhou in the vicinity of the hospital for two days of hanging needles, skin condition has not seen improvement, had to transfer to the city hospital to continue treatment.　　To her chilling, in the 5 days after receiving treatment, the merchant not only paid no fees, but also did not contact her.　　Ms. Zhou said that the husband repeatedly called for consultations, the merchant only agreed to pay for Ms. Zhou for the first two treatment costs; After many days of consultation, businessmen expressed their willingness to pay 1000 yuan, but the premise is that Ms. Zhou must sign no longer complain of the guarantee, and the medical records and other certificates to the merchant. Ms. Zhou refused the merchant's compensation program, she said, "now continue to do laser repair, follow-up treatment of 1000 yuan can not be resolved."　　Ms. Zhou asked the merchant to continue to pay for her follow-up treatment and apologized to her. Guerlain, a person in charge of West Cha Lu, said the New Express reporter, Ms. Zhou asked to go to the hospital, the company management of several leaders accompanied her to the hospital, and paid nearly 1000 yuan of medical expenses.　　She said Ms. Zhou was only a common skin allergy and the situation was not as serious as she had said, suspecting that Ms. Zhou had mishandled herself. The lawyer said that the compensation scheme of "outright right of complaint" has no legal effect. Wang Xinliang, a lawyer at Guangdong's law firm, if consumers encounter similar problems, need to be specific analysis: if the product itself, the manufacturer should bear the relevant responsibility; If consumers buy shoddy products somewhere, they need to be held accountable.The responsibility of the sellers.　　Wang advised consumers to contact the consumer associations, the association will be based on relevant laws and documents to make the final agreement, and not the business and consumers to make a final agreement.　　As for the "buy out the right" compensation scheme, lawyer Wang said, "This is nonsense", he pointed out that the compensation program is not legal basis, not tenable, "no legal effect." Beauty women look over ——— with different products of brand different formulations are also recommended to do skin testing and then use the Sun Zhongshan Three hospital dermatology director Professor Raivy, said to reporters, any cosmetics, skin care products have caused some people skin sensitive to the possibility, therefore, usually skin sensitive people, in the use of new products, new formulations should be done before the skin test, Confirm that no adverse reactions have been used.　　In addition, choose to pay attention to: first, through formal channels to buy formal production of cosmetics. Second, the brand, good reputation, a large company's products more secure.　　Generally speaking, the big brand security aspect controls the small brand to be good. Third, the usual skin sensitive people with new products, new formula before doing skin test: cut a small piece of facial mask applied to the skin on the inside of the arm, or a small amount of cosmetics on the inside of the arm, with two or three days, without allergies and other adverse reactions can continue to use.