Tmall Genie + Robot + Hotel = Future Hotel AI Wisdom Experience

After sending a satellite to space, Alibaba did another big thing - they opened a hotel. The hotel, called ""Filipino Bust Thirst"", is located in Hangzhou's base camp, Hangzhou, and will be trial operation in the near future. It is also participating in this year's Double 11.

What is the first future hotel in Ma Yun that will open soon this year?

Alibaba Future Hotel

Tmall Genie + Robot + Hotel = Future Hotel AI Wisdom Experience

The hotel, known as the FlyZoo Hotel, is full of smart technology elements, including smart face-to-face, smart robots that move around, elevators and doors that open automatically, exclusive room butlers, etc. .

The hotel will be based on the cloud management system, Alibaba Cloud's cloud computing capabilities + its own user credit system and data, and finally SnapShot processing data. At the same time, the future face recognition + VR selection room + robot service + smart door lock + online booking invoices and other subversive industry awareness.

The Tmall Genie will mainly control the four major hardware of the hotel guests.

Provide curtains + lighting + air conditioning + TV switch and adjustment + distribution and other related services, while serving meals for guests, send toothbrushes, send mineral water, etc., they can also autonomously go to the distribution warehouse to extract the supplies that are needed. Greatly improve the quality of the hotel's human service.

The details determine the success or failure, the details of the user's experience are coming

The aisle arch-shaped light enhances the visual array sense, and the concave baseboard makes the light and the stone naturally connect to form a virtual and solid shape, which is simple and refreshing. The top air conditioner is removed to make the space more complete.

Rooms and walkways under cool lighting

The overall lighting is the intelligent control of the emotion + scene, all can be seen in the arc edge processing, technology + tolerance + humanity.

“Good morning, welcome to Alibaba Future Hotel”

Alibaba future hotel is not difficult to find. It is located on the east side of the Alibaba West Road headquarters, separated by a wall. On the edge is the shopping mall that has just opened half a year ago.

The lobby is simple and bright, and there is a rectangular vertical screen on the front wall. The sea level flows freely on the screen. The island in the screen will change shape with the flow of sea water: it will become the island of the flying pig LOGO for a while, and become a little later. Taobao LOGO's small island, careful people will find that each shape is actually related to Alibaba's products.

“It can be booked through the Philippine App or Flying Pig or through the entrance check-in machine.”

Upon arrival at the hotel lobby, you may be shocked by the following scene. Because, responsible for the reception, is a cute little robot less than 1 meter tall - ""Tmall Genie Blessing Bag"". It uses face recognition technology to detect if you are an upcoming guest. The next reception and guidance work will be completed by this little guy.

Hotel-specific APP: Philippine

The exclusive APP of Alibaba Future Hotel is called Philippine. When you open it, the date will be jumped out, click to book now, and the interface will go to the booking room type interface. After paying the booking fee, the system will automatically enter the panoramic selection interface. Here, all the room types in Alibaba Future Hotel can have a 360-degree panoramic view without a dead end, and will not miss any details. The hotel has a total of 290 rooms, in addition to the general room type, as well as the Alibaba room series exclusive room type, such as flying pig room, Tmall international room, Youku room.

Face recognition

Feifei APP is associated with Alipay electronic ID card. After clicking the online chenkin screen, I will be authenticated. Face recognition, blinking, less than a second of effort, the certification is successful. The whole process is very self-contained and convenient, and everything is under control.

""Please go to the elevator with me!""

When the passenger arrives at the elevator door, the elevator passes the non-inductive body control system to identify the guest and judges the intention of taking the elevator. It automatically opens and is transferred to the floor to be checked.

After the guest arrives at the door of the room, the door recognition device recognizes the identity of the guest and determines that the guest intends to enter the room, the door automatically opens.

Brush the face to open the door

When I arrived at the door of the room, I found a camera with a blue light on the door that was about the same height as the human face. It was also the face recognition when it was opposite to the face. When it turned green, the door automatically opened. Those who are lost and lost are no longer afraid to go out and lose their cards.

Alibaba future hotel rooms are super smart: you can control everything through the Tmall Wizard on the table. It can understand Chinese Mandarin voice commands, and can realize functions such as smart home control, voice shopping, mobile phone recharge, call out, and audio music playback. The Tmall Genie also retains a wealth of home entertainment features that provide music, entertainment, and children's audio.

""Tmall Genie, close the curtains.""

Conscience delivery robot

You can order food by yourself through the Tmall Genie or the Philippine APP. Outside the room, there will be a delivery robot, like the ""Tmall Genie Lucky Bag"", which has a cute name called ""Tmall Genie Space Egg""! ""Tmall Genie Space Egg"" is also a conscience product of Alibaba Artificial Intelligence Lab. Why do you say conscience? When you are hungry, can you feel it bad at the moment when it shows the food in your stomach?

Future Hotel's Jizhi Gym

Unlike the general gym, there is a super large screen in the Alibaba Future Hotel gym. This is an interactive big screen, followed by a fitness instructor, with a rich and fun fitness program in front of the big screen. Floors under different project screens will have different color distributions to distinguish. The coach will control it through the phone.

In addition to the gym, places such as hotel restaurants and other public areas require automatic face recognition to identify the guest. For example, after the restaurant identifies the guest information, there is no need to pay the bill on site, sign the bill, and deduct the money when leaving the store.

It is understood that Alibaba Future Hotel is a ""new species"" created by multiple teams in the Alibaba economy:

Flying pig design full link experience process

Dharma Institute is responsible for hotel innovation research program

Alibaba Cloud provides stable and secure big data underlying services

Artificial Intelligence Lab (A.I. Labs) enables the latest design of intelligent robots

Intelligent Scenario Division completed the development of the hotel's complete digital operation platform and AI intelligent service center and intelligent scene system.

Tmall International launched 7 national theme rooms

Tmall and other platforms provide supply chain for hotel furniture bedding, furniture, bedding and other items in the room. In the future, the app will be supported and one-click online order will be placed.

Through this digital and intelligent solution of the entire hotel system, Alibaba is installing a smart brain for the hotel. This is another new attempt by Alibaba to emphasize the enabling industry.

The future hotel full of technology tells us that technology is not cold, it can also perfectly interpret alternative digital humanized services.