Toyota again favoritism to anger domestic recall regulations brewing to escalate

Source: Internet
Author: User
Keywords China car owner Toyota China
Tags accelerator consumer consumer rights consumers difference it is operator service
FAW Toyota in accordance with the commitment to compensate Zhejiang RAV4 car owners, but do not recognize the rest of the country can enjoy the same treatment. Drawing attention to the domestic Toyota recall of April, Toyota car again involved in the aftermath of the recall. The US Department of Transportation issued a hefty 16.4 million-dollar ticket to Toyota, which refreshed its record of the largest civil penalties since 2004, because of Toyota's alleged concealment of the accelerator pedal problem.  Toyota and other auto companies have never been so severely punished in China. In the global car recall, Toyota to Europe and the United States and China's consumers are differentiated, heavy in Europe and the United States and light China. Recently, Toyota has been doing the same in China, making a Chinese version of the differential treatment. April 7, FAW Toyota in accordance with the commitment to compensate Zhejiang RAV4 car owners, but do not recognize the rest of the country can enjoy the same treatment. Facing the different lives of the same car, where should Chinese consumers go?  How will the competent authorities guarantee the national consumers equal and lawful enjoyment of their due interests? ⊙ reporter Qionghua 0 edition Xiaohua recalls the stipulation to promote into "the regulation" the Chinese consumer who suffers unfairly, will usher in the real safeguard. Following this newspaper's first call for "China's automotive defective product recall system urgently needed to improve", the reporter learned that the Chinese authorities are going to take relevant action to protect the national consumers enjoy equal treatment. According to the information from AQSIQ Defective Product Management Center, the implementation of the "Defective Vehicle product recall management regulations" will be upgraded to the "Defective product recall management regulations."  In mid-March, AQSIQ has reported the regulation to the State Council's legal office for the record, which is expected to be promulgated and implemented in the year. Chaokung, director of the CHUM Division of the State Council's Legal Affairs office, said that it would enact "defective product recall management regulations" and other laws and administrative regulations related to the protection of consumers ' legal rights and interests to provide more perfect legal system support for consumer rights.  and AQSIQ chief engineer Gang also admitted, will speed up the pace of legislation, to promote the "Defective product recall management regulations" and its supporting regulations, and will gradually expand the scope of defective product recalls. Two points are of particular concern in the regulations on the management of defective product recalls. First, the cost of violating the responsibility of manufacturing enterprises and sales companies will be greatly increased. Take the responsibility of production enterprises as an example, the "Defective Product recall Management regulations" stipulates that "manufacturers in the identification of defects in the product is not active recall, can be sentenced to 200,000 yuan or more than 500,000 yuan below the fine;" "Second, the production enterprise refuses to undertake the responsibility, will receive" The value amount three times times fine, causes the serious consequence to revoke the license certificate, to revoke the attestation certificate, constitutes the crime, investigates the criminal responsibility according to law.  In accordance with the current implementation of the "defective Automobile product recall management regulations", if the manufacturer learns that the defect exists without taking an active recall, or intentionally conceals the defect of the product or deals with the defective product in an improper manner, it shall be fined only 10,000 yuan or more than 30,000 yuan. Despite the American's 16.4 million-dollar ticket, China's impending "defective product recall regulations" are still gentle enough to keep big companies wary.  In an interview with reporters, a number of lawyers said that once the defective product recall management regulations, the Chinese owners of the unfair treatment will be eased. Chinese version of Toyota's preference for Zhejiang exclusive American treatment "Why is Toyota's thick US thin China's practice repeated?"  Recently, netizens have been hot on the commitment of FAW Toyota to Zhejiang owners seven compensation, other parts of the country consumers are not able to enjoy the same treatment. Zhejiang Provincial Bureau of Trade and Industry said that in March this year with the FAW-Toyota had a difficult negotiations, March 29 FAW Toyota to Zhejiang RAV4 car owners made seven commitments, including "April by the end of all Zhejiang RAV4 car recall and repair work, the RAV4 car has not yet been recalled to provide door-to-door recall service, provide a scooter, The cancellation customer can return the deposit in full and compensate the RAV4 consumers.  April 7, FAW Toyota car has to the first 251 Zhejiang owners to give hundreds of yuan compensation. Yesterday, when the reporter asked "local owners can enjoy the same treatment as Zhejiang car owners," Shanghai and Beijing, FAW Toyota dealers told reporters, "currently did not receive the notice of FAW Toyota." FAW Toyota Motor Sales Co., Ltd. General manager Sunmi earlier is categorically denied compensation, said that "for the national RAV4 owners to launch a three-choice of free testing services, recall vehicle owners will not receive additional financial compensation." Why are American consumers likely to be "compensated for renting a car or providing a taxi" while Chinese consumers cannot enjoy it? In this respect, Sunmi said, the United States recall more vehicles and projects, in the short term can not supply enough spare parts, can not be repaired in time, so the owner to provide the corresponding financial compensation.  And China recalls the RAV4 about 75,000 vehicles, and only related to the accelerator pedal, fast 20 minutes, slow 40 minutes can be repaired, it is not necessary to provide alternative vehicles or compensation. However, that is not the case. Toyota has also been forced to offer economic compensation to U.S. car owners. People familiar with the matter said "U.S. car owners were compensated for the charges of New York State owners." Car owners for fear of the safety of the recall vehicle, and since the car will cause the related costs, it is required to compensate Toyota cars or taxi costs. New York State Court Judge Toyota car liability. Then, when Toyota Motor President Akio Toyoda attended the hearings, U.S. lawmakers were pressed to see if all American owners could enjoy the treatment. In desperation, Inaba Askance, president of Toyota Motor North America, has pledged to extend the service to the entire US region. In contrast, owners in other parts of China are temporarily unable to enjoy the treatment of Zhejiang owners. One lawyer said the selective behavior of FAW-Toyota was due to the fact that the relevant laws in Zhejiang Province had governed FAW-Toyota, while other regions had no relevant laws to follow, or local authorities had not negotiated. In accordance with "the implementation of the consumer protection law of the People's Republic of China" measures 36th, the implementation of "threePackage "of the bulky goods, the operator shall be responsible for repair, replacement, return, the operator shall be door-to-door service or responsible for transport, operators require the consumer to transport, the operator shall bear the transport costs, tardiness, travel expenses and other reasonable costs.  In addition, the industry said, Toyota's partiality more show the importance of Zhejiang market, Zhejiang's sales accounted for FAW Toyota RAV4 domestic total sales of one-tenth; Zhejiang is also one of the country's largest luxury car consumer markets, for Toyota's luxury car brand Lexus is crucial. Are consumers in other parts of China really unable to assert their legitimate rights, Dacheng law firm Guangzhou Branch senior partnership lawyer Chen Yuan said that, in accordance with the "Consumer Rights Protection Act", consumers are entitled to compensation and equal treatment, the same product consumers should not take discriminatory treatment.  Zhongxiaoxie Secretary-General Yang Hongzhan said Toyota had been advised that he hoped the company would be responsible to consumers everywhere. As of yesterday's deadline, this newspaper has not received the relevant statements from FAW Toyota and Toyota Motor.
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