Use 404 pages to bring users back on track

Source: Internet
Author: User

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The default 404 error page is displayed by the server, but it is not clear enough for novice users of the network to explain why the error occurred, nor to provide any means to return to the page. They are a dead end, frustrating for users and prompting them to leave the site. The solution to the problem is to create a custom error page, provide a clearer description of the problem, and provide a solution to get the visitor back on track. Trigger to display custom error pages, simply modify the. htaccess file and tell the Apache server what to do when the URL doesn't work.

Find Bad Links

Providing useful 404 pages is great, but it's better to locate and fix bad links so that users do not have to deal with 404 errors at all. Site administrators can use Google Webmaster tools in the background to see the specific pages where there are 404 error links.

404 Elements of Page success

In addition to knowing how to trigger custom 404 pages, it is more important to know how to design a 404 page. Well-designed 404 pages. Users should be helped to recover from faulty or bad links without using technical jargon or pointing to information to accuse users of ignorance of navigational choices. This is a great opportunity to turn a frustrating user experience into a positive one and increase the number of times a user stays on the site. To get the best results, keep these simple guidelines in mind:

The design should be consistent with other parts of the site.

Contains clear information, acknowledges the problem, explains possible causes (don't blame the user), and provides solutions.

Avoid technical terminology. Because many users may not know what the 404 error means.

Contains a search box so that users can find what they are looking for.

Include links to the home page.

Includes links to site maps that provide links to the main sections of all sites.

Includes an option to report invalid links (contact link).

Optional: Suggest popular destinations on the website.

Never redirect the user automatically to another page, such as the homepage, because the user does not know that an error has occurred and will be confused by what happened.

404 page design can not be too serious, instead of 404 pages to add some cute, lively, humorous elements in.

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