Visitors to the cattle net orders found that the scenery does not match the request for the island was rejected

The beauty of the Maldives was impressive five years ago, and when we swam to the Maldives this March, I saw the bare gravel on the island's beaches and the renovated hotel walls. Days ago, Zhang Ming (a pseudonym) in Beijing posted that he was "caught in the pit", and the travel service of the cattle tourist network in transit chose to travel to an island in the Maldives which he had not visited before, but the view of the island was quite different from the scenery he had visited in other parts of the Maldives. In this respect, the passers-by said that Mr. Zhang has been contacted, promised a full refund, and the island's tourism project has also stopped booking.

The island evaluation is not high after placing orders

"Customer service recommended the island, said it is the sole agent of the cattle, the environment is very good." "Recently, Zhang Ming in transit cattle network booked a visit to an island in Maldives, but later found that some visitors to the island evaluation is not high," said the island was a mess, did not finish the hastily opened. ”

With a disturbing Zhang Ming quickly contact customer service to inquire about the island's specific situation, customer service said the island has been completed, the hotel normal business, passengers can safely boarding the island. Zhang Ming also found that there are still visitors to the island's assessment, some say the hotel is not completed and the environment is poor. He once again called the Cattle Customer service request for the island, "customer service said the other island has no room, and once again to ensure that there is no problem on the island, before the guests take pictures only after the storm after the repair work." ”

Dissatisfaction with island environmental change request denied

March 2, Zhang Ming with a year old children to an island in Maldives, "I can not believe that I am in the Maldives, the beach here is too bad." "The pictures from Zhang Ming to the network can be seen in the beach, a large exposed stone monk in the renovation of the hotel walls," The beach is a stone, the children play with sand can not be played. hotel room facilities are bad, repair, basic furnishings. He immediately called the international long-distance to the cattle network, the answer is still can not change the island.

Zhang Ming said on Weibo that he was not a special group, but a tourist project that cost 15,000 yuan per capita, and deserved quality service. "Why can't we give the island treatment in such a bad situation, we just want to change the island and compensate for the loss of our two days!" ”

Zhang Ming in the network post, some netizens support his rights, but also some netizens said that before the island to travel, the situation is not so bad, Mr. Zhang exaggerated the problem of the island.

The cattle net promised to refund the whole money

Yesterday afternoon, Zhang Ming said, the cattle network has made contact with the promise will be on the return trip with the user signed a complaint processing receipt form and refund the entire paragraph.

Beijing Youth Daily Reporter dialed The way cattle travel hotline to inquire about the matter, customer service staff said the island's hotel is in normal business, the other side of the island also has beaches. Customer service staff said that the island's tourism project has stopped booking, "because there are some negative evaluation, so now the project is suspended, and so the tourists back after the evaluation, we judge the resumption of the line after the reservation, the specific recovery time to be determined." "Customer service said that the island's tourism facilities in February do have some problems, but the current has been basically perfect, tourists who have been to complain if they are not satisfied, they will be dealt with as soon as possible."

Clue provided/Mr. Ma