Website construction company How to rely on ' wisdom ' success

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Many web site construction companies often encounter such a problem: the site design in the customer's request to change the next change, the program is not a compatibility problem, is not the same as the design of the Web page, the middle of both waste a lot of manpower, designers and programmers suffer, but customer satisfaction is still not high. So, how to get rid of this dilemma, the Web site construction companies to achieve effective team cooperation, but also to create a high degree of customer satisfaction?

IBM has put forward the concept of "wisdom Earth" in the past 2009 years, advocating reasonable change and innovation within the enterprise, and helping enterprises to achieve success through ' wisdom '. Below we analyze how to use intelligent system to solve the current dilemma of website construction company through its five key competencies.

I. Information and analysis (Information & Analytics)

In the process of website construction, information acquisition is an important step. Whether it can get a good customer demand for web design and feedback, to a large extent, determines whether the work of the designer to customer satisfaction. Therefore, the construction station company must establish a good communication channel between the designer and the customer, lets the customer information the first time correct complete transmission to the designer. At the same time, do a good job of information analysis, understand why the customer will put forward such needs and modify the views, so as to design ideas and final products have a clear basis.

II. Personnel and Process transformation (arranges & process transformation)

Website construction belongs to IT service industry, the pressure to manpower cost is obvious. At the same time, website construction is also a fierce competition, gross profit is very low industry. Therefore, how to improve the output of the unit human resources is any one of the construction station enterprises must seriously face the problem. The ' Smart system ' advocates effective reform of the station process and manpower distribution, the construction station's process is subdivided into the Prophase plan, the homepage design, the inside page design, the front and back code, the internal test, the external test, the late maintenance and so on several important stages, and at each stage reasonable arrangement personnel disposition, achieves the resource optimal disposition.

Iii. Smart Enterprise Architecture (smarter Business infrastructure)

For the construction station Enterprise, the ' Intelligence system ' requires the enterprise's structure to be more ' Flat ', so that the convergence of various departments more fluent, reduce unnecessary links, such as the cancellation of customer managers, so that sales directly responsible for the communication between customers and designers, and even directly to the designer to obtain feedback from customers, and so on, are to the greatest extent to build the overall structure of a more efficient and direct method.

Products and Services Innovation (product & Service Innovation)

No matter is the website design work or the construction station Service, the website construction Company all strives for the unceasing innovation. Only innovation, can continuously strengthen the core competitiveness of enterprises, customers get more quality service at the same time, improve their own competitive differences, so in the fierce market competition to maintain an invincible position.

V. Safety and risk management (security & disorientated)

For Web site construction companies, for a variety of reasons, pressure single, dead single phenomenon is unavoidable. This requires the establishment of enterprises in the risk management in advance to prepare, through the early warning mechanism and rapid response mechanism to prevent and minimize the risk. At the same time, it is necessary to guard against attacks from hackers in the network, the security of the server to do the corresponding firewall mechanism and emergency handling mechanism. In short, all security and risk management will become more ' intelligent '.

[Original article, reprint please indicate the source Mulan design www.mulandesign.com]