When the application account is stolen, the loss of compensation will be frozen account

BCC network Beijing March 21 News (reporter Yang Juntian) According to the Voice of China "Yang Guang News" reported that now online shopping has become more and more consumers of choice, but also to some outlaws to provide the machine, recently netizens said their own Dangdang account balance and gift card stolen, for the purchase of electronic products, Gold and silver jewelry and other commodities. At present, Dangdang has the account of all customers frozen to 21st this month, during the period, users will modify the password to ensure the security of the account.

In this regard, Dangdang is how to respond, the loss of the net purchase customers will be compensated?

At present, Dangdang has been on its official website and micro-blog has confirmed that there are indeed individual Dangdang account stolen, the account balance was embezzled by criminals. Dangdang has been in response to the theft of user accounts to the police report, but also called on the stolen users themselves to the local police station to report. Dangdang in the official website and micro-blog also said that in order to avoid the loss of users, the decision within 3 days of emergency freeze all when the account balance and gift cards, for the loss occurred before the freeze.

After verification, Dangdang will give users in batches full compensation, in the account of the freeze period Dangdang users need to change the password in a timely manner, to avoid loss.