Consumer Complaints

Xinhua News (reporter Mianna) yesterday in response to consumer complaints in the field of online retail, the Ministry of Commerce spokesman Danyang in a routine press conference that the Ministry of Commerce will promote e-commerce industry organizations to further improve the network of retail credit evaluation, consumer rights and interests protection, network retail qualification evaluation system, Establish network marketing norms and industry conventions. In addition, the Ministry is drafting and promoting the "Network retail Management regulations" as soon as possible, clear the network retail market participants in the rights and obligations, the formation of Third-party network retail trading platform market entry and exit mechanism, clear the relevant departments of the management level ...

Play the game on the mobile phone, the game account number is inexplicably sealed, online bought a coat, return is difficult ... The annual "3 15" near, yesterday, the city Trade and Industry Bureau, the City Association of consumers to check the 2014 consumer complaints, the city trade and Industry bureau "12315", the City Association "96315" hotline for a total of 79,694 consumer complaints, an increase of 30%. Among them, the highest increase in telecommunications services, 4.5 times times last year, the net purchase of consumer complaints reached 47,794, accounting for nearly 60%. 12315: Mobile phone game complaints volume soared ...

Absrtact: Zhongxiaoxie yesterday released the first half of the complaints and the seven complaints hot spots. Among them, 7th no reason to return to become a hot spot of consumer complaints. According to Zhongxiaoxie revealed that the first half of this year, the national consumer organizations to accept more than 320,000 consumer complaints, complaint resolution Zhongxiaoxie yesterday released the first half of the complaints and seven complaints hot spots. Among them, "7th no reason returns" has become a hot spot of consumer complaints. According to Zhongxiaoxie revealed that the first half of this year, the national consumer organizations to accept more than 320,000 consumer complaints, complaint resolution rate of 92.7%, for consumers to recover the economic loss of 677 million yuan. ...

Some time ago, some of my city's small food production enterprises continue to receive consumer complaints, sealed bags of spicy chicken, mushroom stew chicken, bubble pepper chicken claw always appear hair silk, the manufacturers lost a lot of money.　　What's even more amazing is that every time you buy a hair silk product is the same person, is his luck really so back?　　Yesterday, Chongqing Evening News reporter from Tongliang County police learned that the original was deliberately injected hair silk into food bags, in order to extort money from the manufacturers, the suspect has been detained by police. Complaint bag food found hair silk factory grabbed the complainant this May 24, in song le ...

Industrial and commercial requirements Leonardo da Vinci home to accept complaints, the Da Vinci company said that the recent interpretation of origin and quality disputes yesterday, Beijing Leonardo da Vinci home store sales were exposed two brands of products. The company was initially identified with 3 major violations of the facts, the Shanghai Municipal Bureau of Industry and Commerce, the Da Vinci company should set up special telephone and personnel to receive and properly handle consumer complaints.　　The company said that it will again issue a statement to explain the origin and quality disputes how to deal with such issues. Discontinued exposure products received inspection yesterday, Beijing da Vinci Friendship Store, was CCTV exposure card Bridt, Hollywood furniture ...

"Obviously just adjuvant treatment, but said that the cure deafness tinnitus" customer complaints, Huo hand ling ear paste "exaggerated publicity" through advertising, known as ' huo hand ' ear stickers. The propaganda says, with this kind of ear stick, 10 deaf tinnitus Patient, can cure at least 9. But I spent 980 yuan to buy 10 boxes, after eating the 9th box, have not seen the effect. "March 5, the citizen Mr Wang reflected. Reporter found that the advertisement in November 2012, December, two times on board the Food and Drug Administration published illegal advertising directory. Consumer complaints were refunded March 9, Mr. Wang said, convinced that after he was fooled ...

Absrtact: April 15 News, the new "Elimination Law" Implementation of the full moon. Beijing Financial channel learned that the Overlord clause in the catering industry has not disappeared, tableware fees and minimum consumption, such as far from being banned, experts said, the new "elimination law" Implementation needs to play a protracted war, related industries need to add April 15 news, the new "Elimination Law" Implementation of the full moon. BEIJING, the financial channel learned that, "overlord clause" in the catering industry has not disappeared, "tableware fees and" minimum consumption "such as far from being banned, experts said, the new" elimination law "Implementation needs to play a protracted war, related industries need to strengthen self-discipline; one months, consumer complaints about online shopping increased ...

In recent years, the internet era spawned a huge e-commerce cake, led countless "heroes" to bow. According to statistics, 2011 China's network retail market transaction size has reached 801.9 billion yuan, the user size of 203 million people. 　　At first glance, the domestic net buys the market to be flourishing, however for the consumer, the network purchase existence many problems already imminent. Relevant departments to investigate, online shopping has become the most popular e-commerce complaints field. In 2011 alone, 52% of consumer complaints occurred in the field of online shopping. Data show that apparel, 3C digital and home appliances ranked online purchase complaints list ...

Recently, consumer Ms. Liu to the Lishui County Consumer Association complained that her husband unexpectedly in the small daughter bought a good di salty shaqima eat out plastic finger sleeve.　　After mediation, the factory finally compensated the consumer 500 yuan. Ms. Liu said she purchased 17.6 yuan of Lishui's savory Shaqima at the "North-South Dock" snack food chain at the port. After home, the husband opened a bag to eat half of the time, found that there is a similar white film in the Shaqima, a closer look, unexpectedly is a plastic texture of the finger sleeve. More let Ms. Liu worry is, oneself only 20 months of little daughter often eat this Shaki ...

Abstract: Insiders say more than 20% of the express loss is inside Express lost, the switch in the express industry has been common, but in recent days to many bursts of courier inside cases, the industry insiders said this phenomenon has become the unspoken rules of the express industry. And consumer investment insiders said more than 20% Express loss is inside Express lost, the switch in the express industry has not uncommon, but in recent days to many bursts of courier inside cases, insiders said this phenomenon has become the unspoken rules of the express industry. and consumer complaints are mostly dumb to eat coptis, the value of tens of thousands of of items may ...

BEIJING, May 10, Xinhua (Life channel Shan) recently, Xinhua Beijing Life Channel received the consumer complaints, said that their mother used to declare "wash flowers, long black hair" "India genuine" henna flowers and plants this run black dew, a serious allergic symptoms, the whole face swollen into a "pig." After the incident, the merchant in addition to the unopened product refund does not bear any responsibility, because there is no consumer certificate, Miss Liu's family can only "bad luck." Incident Beauty lady dyed hair as "pig" Miss Liu's mother, Niu, was attracted by an advertisement when she looked at the Beijing Youth newspaper on April 2. Advertising ...

Absrtact: A new online consumption method online group buying is now booming. However, the recent occurrence of glutinous rice net buy game card scam, as well as Beijing Municipal Bureau of Industry and Commerce, Beijing Consumer Association issued a joint purchase consumption has become a recent consumer complaints hot spot of the elimination of a new online consumption method--online group buying is now a brilliant wind. However, the recent occurrence of glutinous rice net buy game card scam, as well as Beijing Municipal Bureau of Industry and Commerce, Beijing Consumer Association issued a common purchase consumption has become a recent consumer complaints hot news, to the network buy consumers splashed a ...

Washington (reporter Wang Linling) Distance 3 15 still less than a week, CCTV released 3 15 consumer complaints list, online shopping top. 　　China e-Commerce Research Center published the "2011 China E-commerce Market Data Monitoring Report" showed that last year, "China's e-commerce complaints and rights of public service platform" received e-commerce complaints about 100,000 cases, including online shopping complaints accounted for 52% of the total complaint. Recently, China e-Commerce Research Center released the 2011 China E-commerce ...

According to the relevant departments statistics 2009 China's online shopping consumption of nearly 240 billion yuan, online shopping industry has also promoted re-employment and consumption, people's awareness of online shopping more and more deep, but also more and more consumers into the online shopping, online consumption, but quality problems and items of similarity, return, The problem of logistics is indeed a stumbling block to online shopping, and similar to Taobao has also occurred a lot of consumer complaints fraud, money, and the kind of discrepancy in the case, consumers of the traditional Taobao Consumer-to-consumer has not much good impression, because a person can open a shop with ID card, nor ...

Absrtact: 315 is coming, many enterprises are nervous, fear of the Netizen's saliva flooded their own signboards, so the network deleted the company ushered in the business season. Reporter investigation found that some public relations companies to protect the name of the brand image to remove consumer complaints, and to "3 15" is coming, many enterprises are in tension, fear of netizens flooded their own signboards, so the network deleted the company ushered in the business season. Reporter survey found that some PR ...

Online shopping, booking and other consumption become the trend, however, consumers should also open their eyes, in case of deception. The reporter learned from the network Supervision Department of Hainan Provincial Trade and Industry Bureau, last year, Hainan Province network consumer complaints to 881, booking, ordering, shopping, communication equipment, wedding photography is a complaint to report hot spots. Preliminary statistics, Hainan Network operators 5,887, a variety of 7,666 sites, mainly related to housing real estate transactions, tourism and catering accommodation, it electronic information products and services, food and health products, agricultural products, leasing services, more than 10 industries. From the geographical distribution, Haikou has network operators ...

Open the computer, login to a group purchase website, browse today's new list, choose the right merchandise, light mouse, complete group purchase ... This series of moves is not unfamiliar to most consumers. Buy this kind of online shopping mode has been deeply rooted. Group buying enterprises to take the differentiated development to find a place for the market, a variety of different characteristics of the group buying site presented in the eyes of consumers, but the service can be followed, and can not easily make a conclusion. 　　The quality of service often determines the popularity of a group buying enterprise. Consumer complaints about group buying, part of the reason is from the group buying enterprise itself or to ...

Commercial News (reporter Sun Shuyan) The rapid development of the field of electrical business, but also let it be complained constantly. 　　Shijingshan Industrial and commercial enterprises will be included in the resolution of consumer disputes green channel, and yesterday formally established "Shijingshan District E-commerce Enterprise Consumer Protection Green Channel Alliance." Huangxiaowen, deputy director of the city Trade and Industry Bureau, said that the electricity business complained about the existence of goods not plate, after-sale problems, rights and other difficulties. This time joins the green channel to include the Bowser, the Blue Harbor on-line, the Yeepay payment and so on 16 electric business enterprise, the registered total capital amounted to 410 million yuan. Join the green channel of these enterprises in receipt of consumer complaints 5 hours ...

"Recharge amount missing" follow-up 200 yuan has been recovered "happy person" back a loss one September 25, this newspaper reported that Mr. Xu in the happy person online drugstore recharge 200 yuan unaccounted for, September 26, Mr. Xu called this newspaper said, happy people online pharmacies have found the "missing" 200 yuan. Happy people on the Internet pharmacies, said, after the company to trace the number of departments and with Mr. Xu's communication, and finally in the happy person online drugstore payment treasure account found in this 200 yuan. According to the work flow, this 200 yuan should be confirmed by the Finance Department, transfer to Mr. Xu in the online pharmacy ...

Absrtact: A new online consumption method online group buying is now booming. However, the recent occurrence of glutinous rice net buy game card scam, as well as Beijing Municipal Bureau of Industry and Commerce, Beijing Consumer Association issued a joint purchase consumption has become a recent consumer complaints hot spot of the elimination of a new online consumption method--online group buying is now a brilliant wind. However, the recent occurrence of glutinous rice net buy game card scam, as well as Beijing Municipal Bureau of Industry and Commerce, Beijing Consumer Association issued a common purchase consumption has become a recent consumer complaints hot news, to the network buy consumers splashed a ...