Consumer Rights

According to the Xinhua news Agency 3 15 International Consumer Rights Day, the State Administration for Industry and Commerce issued the "on the Strengthening of Network group purchase management activities of the views" to standardize the network group buying business order, maintenance of network consumers and operators legitimate rights and interests. In recent years, China's network group buying business activities developed rapidly, the total number of users and the rapid growth of transaction size has become an important form of network transactions. However, due to the mixed web site, there have been consumer fraud, shoddy, false price, false number, "Overlord clause", lottery fraud 、...

This reporter Zhang Hanyu shanghai Leonardo da Vinci Household Co., Ltd. (hereinafter referred to as "Leonardo da Vinci") involved in a fake incident is the tip of the domestic company counterfeit foreign cards. "In order to cater to consumer worship consumer psychology, this kind of brand forgery case is not uncommon in China, and the technique is various."　　"Liu Xiaogo, a famous brand strategy expert at one of the country's leading advisory bodies, told Huaxia Times. In fact, the "domestic counterfeit foreign brand" and fell in front of the media companies are not the Da Vinci family. 2002, "Danish brand" incense Wu Shi was exposed from a small place named Lucun in Dongguan ...

To press time, the two well-known beverage enterprises under the three best-selling drinks "Arsenic gate" incident finally came to an end, but the incident caused by the aftermath. The best-selling drink was first found to be arsenic, and then denied, triggering a "arsenic gate" suspicion.　　Events have attracted the public to once again focus on the safety of beverages. People drink almost every day, is it reliable? What standards do people choose for drinks? The reporter investigated the public opinion, and interviewed Guangzhou Municipal Bureau of Industry and Commerce Department heads and nutrition experts. Experts believe that arsenic over the drinks in the drink is actually not common, we are more likely to meet ...

March 15, in the "Consumer daily" sponsored 2015 "315 consumer brand" Promotion seminar, the Thai flute washing was selected as "China's consumer market industry recommended brand." Thai flute Washing was founded in 2012, is the world's first online washing brand, is also the country's largest online washing brand. The seminar was co-organised by the organizing committee of China Consumer Economic Forum and China Consumer Economics Research Center. In this symposium, "Consumer daily" President Wang Yanqi welcomed the words. Zhao, deputy director of the Department of Consumer Economics Research, Tsinghua University, Beijing University President Class distinguished lecturer, Senior brand experts ...

All said that now consumers are more and more awareness of the rights to protect their rights to take up the legal weapons. However, due to the domestic industry part of the product of the national standard is not perfect, the cost is too high, and other reasons, the road is sometimes not smooth. This period, we have collected some examples of difficult rights, hope to remind everyone in the purchase before polishing eyes, but also calls on relevant departments to improve the corresponding laws and regulations to achieve rights. "Tears" window detection needs sky-high case: Last year, Consumer Zhao changed the Broken Bridge Aluminum window, would have wanted to have a warm and comfortable winter, after heating has appeared to let her very upset situation ...

Abstract: The Consumer council released the 2013 ten internet shopping consumption unspoken rules, phishing websites, false promotions, nets unilaterally cancel orders, group purchase two times consumption, online shopping commodity identification is difficult, internet dealers illegal scalping personal information profit and so on All Black list, among them, the buyer to the seller to report to the Consumer Council released "2013 ten net purchase consumption latent rules" , phishing websites, false promotions, nets unilaterally cancel orders, group buy "Two consumption", online procurement of commodity identification difficult, internet dealers illegally reselling personal information, such as all the Black list, in which the buyer to the bad seller retaliation for the first time on the black list. Top 1. ...

Author: Shirley Save money and time-saving advantage to buy more and more people's favor, especially in the past two years, after the rapid expansion of the initial period, the group buying industry seems to be a night between the "blossoming, thousands of groups stand", at the same time, some of the group of businesses to violate consumer rights and interests of the 　　This makes the group buying industry integrity service is tested. For the service industry, the user experience and after-sales service is essential, in saving money, save time, the group buying industry must let consumers do worry. Recently, handle nets in the country's top ten key cities opened "12135 Green pass ...

2012 will be the group buying industry rectification period, but also group buying enterprises began to self-discipline one year, the situation will be effectively eased complaints, consumer benefits can also be protected. 　　Recently, the domestic group purchase site leader handle network announced in Beijing, Guangzhou, Shenzhen, Chongqing, Hangzhou, Hefei, Nanchang, Suzhou, Wuhu, Nanjing 10 cities opened 12315 Green channels, under the supervision and guidance of local industry and commerce departments, fast and efficient resolution of consumer disputes, improve consumer satisfaction. As a handle network a "senior" customer service staff, Li Xiaomin this year successfully selected as the handle mesh star customer service title. ...

Yesterday, in King San eight shop, the business staff accompanied Ms. Ouyang to see her membership record. New Express reporter Li Chi, the deputy Director of the United States and Health Guangzhou branch of the administration of the media interview. Li Chi/Shimin Weibo "Li Mijian Branch boss Go" tracking business sector attention to report immediately intervene investigation, found that the branch violation of its headquarters informed New Express reporter Liu Ziyu intern Wu Li Yesterday, the New Express reported "King San eight shop owner volume Escape" (see yesterday A16 version), caused great repercussions, The continuous attention of netizens, Guangzhou municipal administration of Industry and commerce high ...

FAW Toyota in accordance with the commitment to compensate Zhejiang RAV4 car owners, but do not recognize the rest of the country can enjoy the same treatment. Drawing attention to the domestic Toyota recall of April, Toyota car again involved in the aftermath of the recall. The US Department of Transportation issued a hefty 16.4 million-dollar ticket to Toyota, which refreshed its record of the largest civil penalties since 2004, because of Toyota's alleged concealment of the accelerator pedal problem.　　Toyota and other auto companies have never been so severely punished in China. Toyota has made a difference to consumers in Europe, America and China over the global auto recall.

Sina Science and technology news March 16, for yesterday's CCTV 315 party on the mobile railcom to become a fraud phone behind the hand of the report, China Mobile responded that the false call of serious violations of consumer rights, the CRC, Guangdong Mobile, Shanghai Mobile for serious verification, and will be seriously dealt with according to the results of verification. At the same time, China Mobile also said that it will further improve the relevant management system, and constantly optimize the interception rules and system performance, and strive for the vast number of consumers to create a safe and secure consumer environment. According to CCTV 315 Party report, China Mobile, the Chinese railcom to provide various support for harassing telephone ...

Abstract: Promote group buying industry to upgrade the entry threshold, advanced efficient service era. Along with the rapid development of e-commerce industry in China, set up the service tenet of good faith, bring the biggest benefit to the consumer, has become the key that the vendors stand out in the competition. Recently to promote group buying industry to upgrade access threshold, advanced efficient service era. Along with the rapid development of e-commerce industry in China, set up the service tenet of good faith, bring the biggest benefit to the consumer, has become the key that the vendors stand out in the competition. A few days ago, domestic group buying web site handle network in "efforts to build security Integrity Network Shopping environment ...

When group buying with ultra-low discount instant gathered a large number of fans, the construction of the consumer and the operator of the importance of the integrity of the bond is increasingly highlighted. As the group buying industry is still a new area of E-commerce, facing the rapid take-off of the market economy, in the rules and regulation of the level of inevitable existence of some deficiencies. 　　In order to protect the lawful rights and interests of consumers and realize the safety credit net purchase, the mainstream enterprises need to perfect the industry rules and introduce the change. March 6, in the State administration of Industry and Commerce, China Consumer Association, China Consumer newspaper jointly convened the "efforts to build safety integrity Network Shopping environment ..."

Newspaper reporter Chen Yingxuan Beijing, February 28, Subaru car because of remote control key failure in North America recalled four models, Subaru said the model of the key once dropped, may inadvertently start the engine, increased the risk of accidents and casualties.　　Coincidentally, before January 5, Subaru due to the circuit problem has just recalled 630,000 vehicles in the United States.　　In China, the complaint and recall calls to Subaru are more than just remote key failures. "The first time I was shocked," the moment I stopped. Go to work in the morning, just drive to the side of the road, ...

Nanfang Daily News (reporter/Liu Muhua) The city council March 16 released a number of major areas in the last year, the typical consumption cases to remind consumers to heed, if encountered similar consumer disputes, should choose the appropriate way to properly solve. -Case of a net purchase merchandise return twists fan on October 21, 2014 through Taobao bought a box of boxes, 252 yuan. The Shop entity address is 6th, East Park Road, Tang town. Last October 25 received the goods, the complainant found that the quality of the box is not good, immediately contact the merchant to return the request, the merchant agreed, ...

Abstract: Dangdang got good faith disease? (Network map) clean face milk only sell 1 cents? Dangdang again in tease you play business to out of stock for the unilateral cancellation of orders, experts said the net purchase Industry overlord clause urgent need to legislate a standard 45 yuan 50g of Gaofjie face milk as long as 0.1 yuan a dangdang got integrity disease? (Network map) Cleansing milk only sell 1 cents? Dangdang again in the "Tease you play" business to out of stock by unilaterally canceled orders, experts said the net purchase Industry Overlord clause urgent legislation to standardize a price of 45 yuan 50g Gaofjie face milk ...

Absrtact: The annual CCTV 315 party opens again. February 27 afternoon, CCTV 2014 315 Gala and 315 in the action Series event Initiation ceremony, held in China Network television, thus opened 2014 years 315 party propaganda promotion activities of the big curtain. The annual CCTV 3 15 party is open again. February 27 afternoon, CCTV 2014 3 15 party and "3 15 in Action" series of Initiation ceremony, held in China Network television, ...

Nowadays, with the gradual increase of university graduates, peasant workers and laid-off workers, the phenomenon of employment in our city is difficult. In this case, low start-up funds, low threshold, personalized network entrepreneurial model become more and more people favor, especially become a lot of young people and laid-off workers entrepreneurial choice. In recent years, with the continuous development of the Internet, there have been many commercial platforms, for people willing to start their own businesses to provide a low-cost way to start a business. Many college graduates and unemployed people have achieved employment by opening their shops on the third party web shopping platform. At present, network entrepreneurship has become an important channel of employment in our city. University ...