customer service management software

16. Test Project Management 16.1 software test configuration Management 16.1.1 Software test Configuration management conceptConfiguration management (MANAGEMENT,CM) is a series of meas

After 30 years of rapid development, the property service industry has achieved remarkable results, and its operation scale and number of practitioners have surpassed the historic hotel tourism. However, in the process of high-speed development is also facing the problem of the lag of information construction. Especially in the 21st century information era, the state promulgated the "Property Management reg

Knowledge management of software enterprises In the era of knowledge economy, an industry that uses knowledge as the primary source of productivity can be called a knowledge-based industry. The software industry is a knowledge-intensive industry. The major developers in an enterprise all belong to knowledge workers, and highlight the characteristics such as tech

interface templates, general encapsulation of business components, data structure specifications, software development specifications, etc. The level of Technical Productivity depends on the input-output ratio, while the high input-output ratio depends on the high general accumulation reserve. 3. Good internal division of labor system The management of technical departments is built on a good internal divi

the realization of software sharing, which provides a good technical basis for realizing system integration on the basis of existing information system. However, to make the software sharing based on the Web service technology is really practical. We also need to solve some of the following problems: First, security reliability, one is the connection reliability

the network of "lame" situation, this will not be detailed analysis, here, we first to have the background of Zhejiang private capital to seek the French as an example to analyze, The site, after introducing the industry's first integrated product of legal knowledge and consultation, "Finding a Way", at the same time, in June this year, the "lawyer commissioned" This is still a blue sea service, around a different from the health of employees, but sp

Information bases ). The Network Management Protocol is the most important part. It defines the communication method between the Network Manager and the managed proxy, defines the storage structure of the management information library, the meaning of keywords in the Information Library, and the handling methods of various events. Currently, the affected Network Manage