) {34fprintf (stderr, "truncating argument size to%d\n", (int) (sizeof (_ARGV)/sizeof (_ARGV[0))-1);36Panax Notoginseng argc = sizeof (_ARGV)/sizeof (_argv[0])-1;3839}40A for (x=0; x42_ARGV[X] = argv[x];44_ARGV[X] = NULL;46if (Geteuid ()!= 0)48IsRoot = 0;5051/* Command If it is Rasterisk, set the ast_opt_flag_no_fork and ast_opt_flag_remote sign bit * *52* * If the progname is rasterisk consider it a remote console */54if (Argv[0] (strstr (argv[0), "Rasterisk")!= NULL) {56Ast_set_flag (ast_opti
still be the core business of telecommunications, while the study of Voice test parameters based on IP network and the implementation of the model is the active exploration under this background [1].
1. VoIP Model characteristic parameters
1.1 VoIP test model should have the common characteristics [2-8]
(1) Related physical properties. There should be multiple standard Ethernet ports, each with link/active and speed LEDs displayed.
(2) VoIP main test index characteristics. Using PESQ to per
Simulate keyboard operations with characters
Dialing commands
ATD
Dial phone number
Hang Up command
ATH
Hanging machine
Response Call
Ata
Response call when module is called
Detailed error
At+ceer
Detailed reasons for query errors
DTMF Signal
At+vtd,+vts
+VTD set length, +vts send signal
Repeat call
Atdl
Repeat dialing last numb
inquiry system mainly includes: computer, telephone voice card, outside line (ordinary local telephone lines) or inside.
Voice card, specifically, "computer and telephone voice processing card" (hereinafter referred to as "voice card"), it is a computer and can achieve voice processing computer plug-ins. The main functions of the speech card are: connected with the telephone network through the computer, providing recording, playback, receiving code (DTMF
, resource allocation, protocol processing, routing, authentication, billing, and other functions, it also provides users with the services that the core network of the circuit domain can provide in the 3GPP R4 phase, as well as various third-party services in combination with smart SCP.
(2) Media Gateway (MGW) is a media format required to convert media in one network to another. The media gateway can be switched between the bearer channel of the Circuit Switching Network and the media stream o
product series, provide outstanding services and improve customer satisfaction. The contact information will be transferred to the most appropriate service personnel based on the business rules and objectives. The advanced computer telephone integration function provides call events and customer profile information for service personnel desktops. With the flexibility provided by Cisco uniied Mobile Agent and other products, service personnel can work either at home or during travel.
Use the aut
."
The reason why the Aspect participating in the study can maximize Roi is mainly due to the following:
· Improve call center efficiency by improving daily work arrangements and personnel utilization.
· Provide more interaction opportunities for agents and managers to improve the transparency of customer contact.
· Use Automation, integration, reporting, induction training, and other functions to reduce the operation costs of the contact center.
· Improve
enhanced functions such as voice mailboxes, computer operators, operators, and Web portals. Support for the ringing group and line-finding group, which can easily achieve 800 of the enterprise; flexible and unique IVR voice response, voice mailbox and other personalized services, can solve problems that traditional voice systems cannot solve. The powerful function combination key enables more convenient and richer office applications. It provides per
communication requirements, but also needs to meet the Contact Center communication requirements of the Customer Service Center. In addition, it must be capable of smooth expansion to meet the needs of rapid enterprise development in the future.
The customer wants 200 lines of office calls and 60 additional agents to call the center. The project selects a device of the OmniPCX Enterprise Product to provide these two application requirements. The OmniPCX Enterprise 260 line analog phones and IP
manage the meeting through WEB and telephone.
5) built-in voice mailbox VoiceMail)
The Voice Mail System is a complete voice mail management system that provides enhanced communication functions for callers and callers. Users can listen to and manage voice messages through telephones, you can also listen to and manage voice messages on the WEB.
6) built-in ACD
Provides built-in automatic call distribution ACD functions, including: Call Distribution, ringing policies, queue login and logout, cal
4000123456-222 .... Each extension number is tied to the employee's own fixed or mobile phone number, the external contact is the extension number, so that the customer remembers forever is the enterprise's telephone, even if the employee leaves, the customer will still call this call, this telephone may already have the related person to bind own telephone to answer, thus to the customer to carry on very good maintenance, The likelihood that the client will be taken away is very small.8 , Ente
Asterisk is a fully-software PBX system. It can run on Linux, BSD, Windows (simulated), and OS X. It provides all the features you want from the PBX, and is more than the PBX. Asterisk supports four types of VoIP protocols. By using relatively inexpensive hardware, it can interconnect with almost all standard-based telephone devices.
Asterisk provides a directory-based voice mailbox Service (VOICEMAIL), teleconference, Interactive Voice Response (IVR
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