the right decision. Currently, there are many third-party chat services available on the market. I have compared the following services:
1. huanxin: http://www.easemob.com/hx/index.html
2. rongyun: http://www.rongcloud.cn/
3. LeanCloud: https://leancloud.cn/
Function
All three services support iOS, Android, and Web platforms.
Service
Text
Emotion
Image
Voice message
Video messages
Online customer service requirements:Involved personnel: Customer Service personnel, common customersCustomer Service personnel: you can log on with a fixed employee ID. You can select customer
what is the online customer service system:Simply embed a system-generated piece of JavaScript code into the site page to display a floating small icon, an invitation box, and a small chat window on the site that represents customer service.And for customer
This is my answer to a zhihu question why doesn ' t Facebook provide public Cloud Service:1. Public cloud was an enterprise market and while FB was purely a consumer company now.It has-to-start from 0 in terms of customer relationship. While Amazon, MS and IBM has been playing in the enterprise market for tens of years. It would is a fundamental shift for FB in a
Http://download.csdn.net/source/1876659
Provides free and open-source program code (provides the learning and research of the entire program code ).
In this example, the chat between a single customer service and multiple customers can be changed to multiple customer service
Hello everyone, I am the old boy SEO studio stone, whenever the corporate website will always have customer service staff, can be QQ chat, or install other instant messaging software. Such customers want to consult products and services, can be very much to find these customer serv
to display a floating small icon, an invitation box, and a small chat window on the site that represents customer service.and customer service side can be in the Customer service program, check the site's real-time online visitor
In this series of articles, I will try to develop a fully functional online customer service system, and eventually open it up to Git, and welcome attention.In view of the level constraints, it is inevitable to overlook, welcome criticism.The article will be divided into several partsI. Requirements analysis and preliminary selection of technical solutionsSecond, the technical solution selection, validation
In this series of articles, I will try to develop a fully functional online customer service system, and eventually open it up to Git, and welcome attention.In view of the level constraints, it is inevitable to overlook, welcome criticism.The article will be divided into several partsI. Requirements analysis and preliminary selection of technical solutionsSecond, the technical solution selection, validation
Before this article please read: whether the website needs online customer service
The form of online customer service:
1, based on IM tools online customer service, such as QQ, Ali Wangwang;Advantages: No need to develop again,
properly executed, the whole process will become a virtuous circle.
Usually, your problem can be solved in the first time. This machine-led interaction can improve customer satisfaction and, if properly executed, increase customer loyalty. If customers have the opportunity to choose the media they prefer, if they get a service that is fast and efficient, and if
this out, but also hope that you can have such a sense, do really excellent website. Do not have nothing to do every day outside the chain, more communication with users, according to the data guide to do excellent user experience, do excellent website.
The data must be complete, the more all the better for us. In fact, the best and most effective way to get data is to communicate with customers directly, so we are seoer or business personnel should be an excellent
Editor's note: despite the limited number of times, this is indeed a very convenient service.
With the increasing number of IT product brands and models, and increasingly fierce market competition, the comparison of many IT products also increases. Among them, after-sales service is undoubtedly a concern of many users, especially for brand computers, excellent after-sales
It is a born CRM system, but he lacks the online customer service function. Although the official customer service interface is provided, many people do not understand what it is. Recently, a set of online customer service has bee
Provides various official and user-released code examples and code reference. You are welcome to exchange and learn about the customer service plug-ins, and collect instant messaging tools such as qq, trademanager, skype, Baidu hi, and msn, you can also add supported communication tools by yourself.
The customer service
Recent projects encountered the function of customer service, the first thought is the use of cloud features, because the previous instant messaging projects, with the integration of the Cloud SDK, took a little time to study the next, hope to help everyone!Don't say much nonsense, the steps are as follows:First, apply for cloud accountSecond, create the applicationThird, the opening of
The principle of online customer service system
How is online chat done?
What does it do to generate JS code and embed it on a Web page?
Have you ever done something about the principle of these two parts
------Solution--------------------
Simple online customer Service
Some friends may not realize that the source code is provided in QQ for online customer service. Today I show it for everyone to know ,,,
First, log on to http://wp.qq.com/. The following figure shows the ultimate QQ number used by the customer;
After logging in, select your desired style in the "1" online status style. You can also customize the style.
Fo
Mqqwpa://im/chat?chat_type=wpauin=910521727version=1src_type=webweb_src=qq.comMqqwpa://im/chat?chat_type=wpauin=910521727version=1,Yes, you may have seen the code for Force chat:
tencent://message/? Uin=910521727websitename=www.qq.commenu=yes
But you don't know, there are code to force friends:
tencent://addcontact/?fr
There may be some friends have not realized in QQ to provide a source code tutorial for online customer service, today I show it for you to understand the amount,,,
First login http://wp.qq.com/, appear the following login box, note here should be the end of the login should be used to chat with the customer QQ number
The content source of this page is from Internet, which doesn't represent Alibaba Cloud's opinion;
products and services mentioned on that page don't have any relationship with Alibaba Cloud. If the
content of the page makes you feel confusing, please write us an email, we will handle the problem
within 5 days after receiving your email.
If you find any instances of plagiarism from the community, please send an email to:
info-contact@alibabacloud.com
and provide relevant evidence. A staff member will contact you within 5 working days.