the right decision. Currently, there are many third-party chat services available on the market. I have compared the following services:
1. huanxin: http://www.easemob.com/hx/index.html
2. rongyun: http://www.rongcloud.cn/
3. LeanCloud: https://leancloud.cn/
Function
All three services support iOS, Android, and Web platforms.
Service
Text
Emotion
Image
Voice message
Video messages
Online customer service requirements:Involved personnel: Customer Service personnel, common customersCustomer Service personnel: you can log on with a fixed employee ID. You can select customer
what is the online customer service system:Simply embed a system-generated piece of JavaScript code into the site page to display a floating small icon, an invitation box, and a small chat window on the site that represents customer service.And for customer
Starting from this year's day, Google launched a new auction users free advertising fee activities, the amount of 350 yuan. In other words, now the new registered Google Auction account can be free to get 350 yuan of advertising costs. This is a difficult business opportunity, because Google does not often engage in such activities, and this time
Http://download.csdn.net/source/1876659
Provides free and open-source program code (provides the learning and research of the entire program code ).
In this example, the chat between a single customer service and multiple customers can be changed to multiple customer service
Hello everyone, I am the old boy SEO studio stone, whenever the corporate website will always have customer service staff, can be QQ chat, or install other instant messaging software. Such customers want to consult products and services, can be very much to find these customer serv
to display a floating small icon, an invitation box, and a small chat window on the site that represents customer service.and customer service side can be in the Customer service program, check the site's real-time online visitor
In this series of articles, I will try to develop a fully functional online customer service system, and eventually open it up to Git, and welcome attention.In view of the level constraints, it is inevitable to overlook, welcome criticism.The article will be divided into several partsI. Requirements analysis and preliminary selection of technical solutionsSecond, the technical solution selection, validation
In this series of articles, I will try to develop a fully functional online customer service system, and eventually open it up to Git, and welcome attention.In view of the level constraints, it is inevitable to overlook, welcome criticism.The article will be divided into several partsI. Requirements analysis and preliminary selection of technical solutionsSecond, the technical solution selection, validation
Before this article please read: whether the website needs online customer service
The form of online customer service:
1, based on IM tools online customer service, such as QQ, Ali Wangwang;Advantages: No need to develop again,
this out, but also hope that you can have such a sense, do really excellent website. Do not have nothing to do every day outside the chain, more communication with users, according to the data guide to do excellent user experience, do excellent website.
The data must be complete, the more all the better for us. In fact, the best and most effective way to get data is to communicate with customers directly, so we are seoer or business personnel should be an excellent
Editor's note: despite the limited number of times, this is indeed a very convenient service.
With the increasing number of IT product brands and models, and increasingly fierce market competition, the comparison of many IT products also increases. Among them, after-sales service is undoubtedly a concern of many users, especially for brand computers, excellent after-sales
It is a born CRM system, but he lacks the online customer service function. Although the official customer service interface is provided, many people do not understand what it is. Recently, a set of online customer service has bee
Recent projects encountered the function of customer service, the first thought is the use of cloud features, because the previous instant messaging projects, with the integration of the Cloud SDK, took a little time to study the next, hope to help everyone!Don't say much nonsense, the steps are as follows:First, apply for cloud accountSecond, create the applicationThird, the opening of
Provides various official and user-released code examples and code reference. You are welcome to exchange and learn about the customer service plug-ins, and collect instant messaging tools such as qq, trademanager, skype, Baidu hi, and msn, you can also add supported communication tools by yourself.
The customer service
The principle of online customer service system
How is online chat done?
What does it do to generate JS code and embed it on a Web page?
Have you ever done something about the principle of these two parts
------Solution--------------------
Simple online customer Service
Microsoft Mail Service outlook.com recently integrated Google Google Talk features, so that users in the Outlook.com page can directly and Google Talk friends chat. This feature will be available to global users in the next few days.
This new feature supports multiple appli
See WebService today, see this thin customer service end, have not heard before, so specifically to check the explanation of some information1 Thin customer service sideThin clients (Thin client) refer to a basic computer terminal in the client-server network system that does not require an application. It communicates
deal with such scams:1 Get the caller's name and phone number, then compare it with the phone listed on the Dell official website to confirm the relationship between the caller and Dell, without confirming that the reply is not clear.2 If you can get the full name of the other person, you can go to LinkedIn (LinkedIn) to find the other person's information, see if the other person is working at Dell, of course, not suitable for all situations, if you find information about each other, then you
Some friends may not realize that the source code is provided in QQ for online customer service. Today I show it for everyone to know ,,,
First, log on to http://wp.qq.com/. The following figure shows the ultimate QQ number used by the customer;
After logging in, select your desired style in the "1" online status style. You can also customize the style.
Fo
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