In this series of articles, I will try to develop a fully functional online customer service system, and eventually open it up to Git, and welcome attention.In view of the level constraints, it is inevitable to overlook, welcome criticism.The article will be divided into several partsI. Requirements analysis and preliminary selection of technical solutionsSecond, the technical solution selection, validation
In this series of articles, I will try to develop a fully functional online customer service system, and eventually open it up to Git, and welcome attention.In view of the level constraints, it is inevitable to overlook, welcome criticism.The article will be divided into several partsI. Requirements analysis and preliminary selection of technical solutionsSecond, the technical solution selection, validation
Before this article please read: whether the website needs online customer service
The form of online customer service:
1, based on IM tools online customer service, such as QQ, Ali Wangwang;Advantages: No need to develop again,
Online customer service requirements:Involved personnel: Customer Service personnel, common customersCustomer Service personnel: you can log on with a fixed employee ID. You can select customer
Case DescriptionDoes information systems really reduce the daily workload of business people and improve productivity? How to transform from providing "passive" service to providing "active" service according to customer perception, truly realizing the effective management of information system service by Grid enterpri
This article mainly introduces php advanced interface calling methods, including custom menu interface, customer service interface, and QR code. it has some reference value. interested friends can refer to it.
How to call advanced interfaces
Differences between advanced and common interfaces
The interfaces that can be called by the background server to communicate with users. such actions are called interf
Provides various official and user-released code examples and code reference. You are welcome to exchange and learn about the customer service plug-ins, and collect instant messaging tools such as qq, trademanager, skype, Baidu hi, and msn, you can also add supported communication tools by yourself.
The customer service
It has been several months since lesktop2.0.2.7 was last released in the blog Park. During this period, several other small functions have been added. The main changes include:
1. Supports MSSQL databases;
2. Online/offline display;
3. added the online customer service function to embed online customer service on
In fact, micro-trust public platform for many customer service function has been out for a long time, and when I came out of the time for their own public number has been realized, originally thought that everyone would have, but today or someone asked how to use the multi-customer service function, I looked for the in
Editor's note: despite the limited number of times, this is indeed a very convenient service.
With the increasing number of IT product brands and models, and increasingly fierce market competition, the comparison of many IT products also increases. Among them, after-sales service is undoubtedly a concern of many users, especially for brand computers, excellent after-sales
backgroundRecently do mall app, which need to use the function of customer service consulting, immediately to look at the Internet to see what support SDK, ring letter, Cloud, NetEase seven fish and so on, look at these several SDK documents, found that NetEase is the most friendly, and the client's UI is the most beautiful and comfortable, so it was selected. The boss said the price is not to be considered
Public platform development (12) sends customer service messages. When a user actively sends a message to the public account (including sending information, clicking the custom menu, subscribing to events, scanning QR code events, successful payment events, and defending rights ),
When a user actively sends a message to the public account (including sending information, clicking a custom menu, subscribing
We may have all experienced fraudulent calls disguised as "Windows Technical Service Support," and I believe many people know that such calls are fraudulent.Scammers impersonate Dell customer service scamAnd now, Dell users are less fortunate. This week, it was reported that crooks mastered the database of Dell users. Many Dell users now reflect the problem of re
Here with you to share a customer service software, implementation and micro-letter public number of docking, as long as a simple scan authorization can be the micro-letter on the fan message to the customer service system to reply, and does not affect the micro-trust on the original set of the menu or other systems. M
When a user actively sends a message to the public account (including sending information, clicking a custom menu, subscribing to events, scanning QR code events, successful payment events, and defending rights ), message data will be pushed to developers. developers can call the customer service message interface within a period of time (currently changed to 48 hours) and send messages to common users by p
have the public number of AppID and Appsecret, in any server space running this PHP code can go to the server to invoke the corresponding function, not necessarily in the token authentication of the server run. Token verification is for the background server to determine whether the data source is from the server, and the call to the server's advanced interface is not much association.PHP files must be run on the server to produce an effect.
Calls to other advanced interfaces are the same as in
It is a born CRM system, but he lacks the online customer service function. Although the official customer service interface is provided, many people do not understand what it is. Recently, a set of online customer service has bee
On the importance of finding the customer service sister to modify the company information of Deng Baishi, Sister Deng BaishiEvent scenarios are problems
I'm glad to have applied for a code from the apple website! Later I found that the English name of the company was wrong. Wow, what is the problem. What shall I do? Call. I heard that the customer
Open-source Customer Service System
Wolive is developed based on thinkphp5Open-source Customer Service SystemInstant messaging is developed based on the open-source high-performance socket framework workerman. Supports PC browsers and H5 mobile terminals. You only need to insert an HTML clip to quickly access the exis
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