works customer

Customer loyalty is a kind of customer behavior, refers to the quality, price, service and many other factors, so that the customer to the product or service of an enterprise to create feelings, to form a preference and long-term repeat purchase of the enterprise's products or services degree. The higher the customer l

Related knowledge: Customer Shun Tong PHP online customer service System v2.0.0 Pescms Ticket Pesmcs Ticket (hereinafter called PT) is an open source customer service system based on the GPLV2 protocol. PT based on PESCMS2 as the core development, with a new design concept, to achieve a single JS can be embedded in any page, so that the system becomes more ligh

Checked for relevance on 08-dec-2008Problem Description-------------------You are running Customer Interface racust and there are an error message in theInterface_status column, but you don ' t know what it means.Solution Description--------------------Interface_status appears in the following tables:Ra_customers_interface_allRa_customer_profiles_int_allRa_contact_phones_int_allRa_customer_banks_int_allRa_cust_pay_method_interfaceThese are the message

As we all know, in the software testing industry, the software is often measured by the number of software bugs to measure the quality. When a software Test team discovers a large number of bugs, the quality of the software is considered to be at a low level. When fewer bugs are found, the software is considered to be of high quality. The goal of the test is to find more bugs, but testers often ignore the more essential things of software testing in order to find more bugs. The ultimate goal of

Customer Value Evaluation How is customer value evaluated? Let's take automotive customers for example. If a car is used normally, this problem may easily occur in five years. It is just like a middle-aged person who starts to hold the medicine box. After 8 or 10 years, you have to change the car. Otherwise, the repair cost is too high. It is better to replace a new car, just as we used a year 56-year mob

Editor's note: This article does not address software requirements, but its principles and ideas are worth reference. In the sales team of enterprises, we often hear complaints that "our customers don't need it", "Our customers don't have money", and "customers say they have to wait for a while "...... And so on. The root cause is that they do not understand the real needs of customers, and the sales staff blindly and unpurposefully introduce or present products to customers during sales, as a

In the past, we had been working on projects. That is to say, we had nothing to do. We had solutions first, and the solution customers agreed to sign the tickets before they began to research, design, develop, test, install, train, and support. The marketing department is also familiar with this model. However, we started to make products from the past year. That is to say, there are no clear customers and no specific customer surveys. The customers d

After reading sumtec's thoughts, I felt a lot and wrote something casually.In his post, sumtec talked about a problem that software development should be customer-oriented rather than technology-oriented. In other words, it should be customer-oriented software development. The customer pays for the product or project. The key is the customer's hard work.

I went to a customer office yesterday for research. The goal is to help the customer increase the transaction rate. However, we do not know why the transaction rate is low. We are not the kind of sales talents. Our eyes are sharp and our experience is rich. We just talk a few words about the key points of the problem and the true ideas of key people. Unfortunately, we are not such people. We can only follo

The customer asked, "Can it be cheaper?", 90% of the sales consultants answered wrong? Many shopping guide, the customer entered the first sentence he said wrong!General Guide to see customers the first sentence is: Hello, welcome! "In fact, this sentence is wrong!"The second sentence says the wrong person more!"What would you like to order?" "--wrong"Is there anything I can do for you?" "--wrong"Sir, pleas

Automatically assign a customer service for each new member registered Customer service A total of 3 (will add more customer service later) How to deal with?First new member, customer service 1Second new member, customer service 2Third new member,

The four key factors that affect the conversion rate include: sales volume, description, Word-of-mouth and customer service, when customers see the product description has been moved, and your sales are good, and other buyers of the evaluation is good, then, this time, he will be through Wang Wang contact you, for a shop, this is a very important step, Because, customer service is to talk about business, th

Select Hp.party_name "Customer Name",--Customer name Hca.account_number "Customer Number",--customer number HCA.CUST_ACCOUNT_ID "Customer ID",--Customer CUST_ACC _id decode (Hca.customer_type, ' I ', ' internal custom

Principles and Methods for defining customer requirements in IT projects Source: China IT lab collection time: In the sales team of enterprises, we often hear complaints that "our customers don't need it", "Our customers don't have money", and "customers say they have to wait for a while "...... And so on. The root cause is that they do not understand the real needs of custome

At breakfast yesterday, a company's UX (User Experience) colleague talked about their current project .... Background: the previous day, their UX project team held a meeting with the customer to review the design they have completed. However, customers are not satisfied with the design, but they cannot clearly express their desired solution. The lead of UX asks, what kind of user base is the project oriented? What business purposes and effects does t

Article Description: The three cheats were successfully interviewed by the user. User research and usability testing, the recruitment of suitable users, is the basis of effective user study. Due to the particularity of commercial products, we also have some restrictions on our visit to our customers ' source channels, and these limited customers are not successful in every appointment. How to make effective use of customer resources to im

Remote access to the centralized customer service platform is a modern customer service system integrating computer, exchange, network and database technologies. It provides a variety of Value-Added Special Services and can generate services online. With the fierce competition in the communication industry, customer service becomes the core competitiveness of ent

"We decided to carry out the acceptance in April 28th day of next month". The customer casually told me this sentence, which left me confused, the three-month acceptance date was finally settled. Looking back at the past three months, I have spent a lot of effort. Although the date has been set, it is three months later than the date specified in the contract. The software development project I was in charge of was relatively smooth, and the test work