The customer-centered idea is mentioned and executed in almost all companies. His ultimate goal is to achieve a win-win situation with customers.
However, not everyone understands customer-centric. What I want to talk about today comes from a work discussion.
When several new colleagues share service cases, they often regard managers as customers when talking about their own
Today, I think of a problem occasionally. What should we do in the face of undetailed customer requirements or wrong style books?
I remember that most of the customer's basic design was very good when we were doing medical projects. There were very few items to be confirmed during development, and there were not many QA exchanges. However, in the next phase, the customer's basic design was greatly reduced in detail compared to the previous one, and we were not comfortable with it. during the
.
What I want to talk about today is that customers are more important than products:
I want to read more questions. May I immediately feel that this is still for discussion? Some may be resolute opposition. I have two hands-on experiences to discuss this issue.
I. The sales staff are bragging every day, so we can't stand it anymore.
We may sometimes feel that the sales staff is lying and not blushing. Obviously we don't have this function, and
First: Xiao YiYi.When a salesperson encounters some unreasonable requirements from the customer, he can explain the interests caused by obeying the customer from the customer's perspective, so that the customer can understand and damage the customer, so as to gain the customer's understanding.
Second TRICK: hard work.Explain to the customer what kind of punishment they will receive if they accept the customer's requirements (generally excessive or unreasonable), so as to win the customer's
I believe everyone knows the definition of website construction, and I will not comment on it here.
This type of work of professional design companies will be handed over to the customer manager. However, in practice, various technical departments have the opportunity to get in touch, and the requirements for Internet site building services are getting higher and higher, the competition between companies or individuals that undertake business is becoming increasingly fierce. It is a very att
As an optimization officer, I think we all have our own experience of receiving orders more or less. Accustomed to dealing with the search engine we will inevitably encounter a variety of different types of customers. If our customers understand the optimization, then communication will be very smooth, if your customers for SEO knowledge of the
Taobao can be optimized to optimize the key words to quickly improve the conversion rate of the site, of course, now a lot of Taobao customers because the conversion rate is not high and always can not adhere to do, most of them think Taobao Guest site is difficult to do, the difficulty coefficient is large. In fact, for the conversion rate, the most critical factor is not other but keywords, users search a keyword into the site, may be the keyword it
Interlacing as Foster, the old saying is true. Recently, Wang Shifan answered some SEO customer consultation question, the whole person became the roaring emperor.
Roaring Emperor Again how roaring, also can only privately, because we face is our own food and clothing parents--seo customers, must come up with very patiently for them to answer SEO questions, even if the problem is naïve, again funny, nor SEO customer's fault, because th
Topic Overview
Suppose there are N customers waiting for service in the K window. Each window can hold one person, so other customers need to wait. When a customer service completes, the next customer can enter the window and be serviced. We assume that no window will be occupied for more than 1 hours.
Now we give each customer the arrival time t and the time required to service the customer p, please cal
Customers of Chinese companies are always anxious
Taiyan Network Studio
Wu YuI. Introduction
The following content comes from the network:
I don't know whether to say "yes" or "no ".
A company once had a tunnel construction monitoring project. Find me and say it's very urgent. It must be done in a month! Later, the company had no deal because of some details that were not discussed, so the company went to other people.
A year later, the company did n
are completely isolated from customers' funds, each of which is stored in different accounts, this is one of the reasons why customers always trust this platform.
Second, it depends on the platform's market reputation. No matter when the comments of the masses are the most convincing, because no seller is not arrogant, and only the feelings from the audience are the most authentic. For this, you can refer
How do telemarketers grasp the questioning skills when calling customers?
Tip 1: first ask a question and then ask another question.
When asking a question, the telemarketers can raise the first question first, and then continue to raise other questions based on the customer's response. For example, "Wang Zong, why do you think the current product quality problem of an enterprise is caused ?" Product quality is naturally the most important conce
Let me briefly introduce the situation of my micro-business, starting from the beginning of March this year to do a small public medical beauty products retail. This product is very effective for the treatment of a woman's skin problems, because the relatively small crowd of classified products, afraid of competition, will not elaborate.Through half a month, mid-March began to have accurate customer consultation, because there is no experience, not very will deal, basically pre-customer did not
On September 19, July 31, Ubuntu sponsor Canonical announced the replacement of Ubuntu with a new package to provide new technical support packages (I .e. services ). What do you think of this initiative? On the street, girls are eye-catching. In the market, product packaging attracts customers' attention. Usually, Ubuntu is like a small pet on the street, and no one wants to (dare not) Take it home to raise it. On June 19, July 31, the London-based C
In the customer-oriented marketing era, acquiring customers' trust is the key to winning the market. In network marketing, customers often leave their first impression on the enterprise through the enterprise's website construction. This first impression is an important factor that determines whether the customer cooperates with you. Therefore, Enterprise website construction must ensure the trust o
Development, especially those sent to the customer, is inevitable to contact the Customer every day. It is important to get along with the customer well. It is also a headache for the project manager. Based on my experiences with our customers, I would like to make a summary and welcome to exchange ideas. I will summarize the experience into the following eight words:
Not humble, crude
First, I think this is the most important thing. If a project man
Not only SEO novice friends will ask, and there are a lot of Wang Shifan optimization customers will ask such a question. "Keyword rankings do go up, I do not like to spend too much on maintenance above, can I learn?" Some friends may feel that maintenance site is very simple, is to update the content, do the outside chain on the line. In fact, if you start from the details, it may be more cumbersome than the stage of optimization. If you need a post
This article only represents my personal point of view. You are welcome to make a decision!
Today, a friend asked me this question on msn:The customer requested that the report format be customized. If writing a report designer by yourself is too complicated, is there any good solution?
So I asked: What is custom report format? (I initially thought it was the specified report export format .) My friend said: the customer needs to design the report by himself, and the requirement should be as si
Where are the potential customers?
As we all know, do Taobao customers a lot of ways, the official online also has related teaching. Overall: The intention QQ Group, blog Group, Taobao passenger station, serial soft text, mass software, and so on are good. These methods, each method has a field of master in operation, and in a windfall. The new people want to do it, it is not easy to tell the truth, so tea
Several reasons for enterprises to surf the internet
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Corporate Internet is one of the topics in business circles in recent years, E-commerce, online shopping, online advertising, online supermarkets ..., so many companies are interested in the Internet, in the final, because there are unlimited business opportunities online. So, what can the Internet bring to the enterprise? How can companies surf the Internet? The article will make some basic introduction.
Why do companies build websites?
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