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Which Support tiers does Alibaba Cloud offer and how are they different? - After Sales Support Documentation
Alibaba Cloud offers highly flexible support services for customers. You can subscribe to Alibaba Cloud Support at the Basic ...
Basic Support Plan Helps You easily get Started on Alibaba Cloud Site
support Case Severity/Response Time General questions (3 tickets/quarter) < 36 hours Sep10,2018-Mar31,2019 After-sales support basic ...
Alibaba Cloud Offers Highly Flexible After-Sales Support | Alibaba Cloud Site
Support Email Subscription Forum FAQ and Document Technical Support Case Severity/Response Time General question < 36 h (3 Tickets ...
How quickly will I get feedback? And how long will my problem be resolved? - After Sales Support Documentation
Our first-time response time is based on the support plan each user chooses and the type of tickets submitted. We will use all ...
Join the Alibaba Cloud Q&A contest to win tickets to CES 2018 in Las Vegas! Forums
-generation innovations in consumer technology? Join the Alibaba Cloud Q&A contest on Stack Overflow or Quora to win tickets to ...
Join the Alibaba Cloud Q&A contest to win tickets to CES 2018 in Las Vegas! blog
innovations in consumer technology? Join the Alibaba Cloud Q&A contest on Stack Overflow or Quora to win tickets to CES 2018 ...
Who could use Alibaba Cloud support? And do you speak my language? - After Sales Support Documentation
Alibaba Cloud support service is a key factor for users to have a seamless and smooth experience with Alibaba Cloud services ...
How to get support from Alibaba Cloud? - After Sales Support Documentation
For Basic, Developer and Business plan users, you could open a ticket from Support Center. If you have Enterprise support plan ...
Alibaba Cloud Free Trial-Build Big Try out over 40 products worth up $1200 in total for enterprises Site
more Try Now Developer After-sales Support Plan Supports unlimited amount of technical tickets. 1 month Developer after-sales ...
Can I purchase support plan for one of my services or for multiple accounts? - After Sales Support Documentation
No. Alibaba Cloud support plan covers all services and users under the same account so as to provide a seamless service ...