12--Outsourcing management, demand management, project portfolio and large project management

First, outsourcing management
1. What are the five types of outsourcing? What is a relationship of interest?

Activities outsourcing, service outsourcing, internal package, package, interest relationship

Interest relationship is a long-term cooperative relationship, the two sides first invest in this relationship, and then share the benefits in accordance with the pre-proposed agreement, jointly take risks.

2. What is the goal of outsourcing management? What are the four requirements for outsourcing management to achieve this goal?

The overall goal of outsourcing management is to manage many outsourced projects at the same time with strong means to meet the requirements of schedule, quality and cost.

Four requirements for outsourcing management are provided:

R) Careful selection of qualified software contractors

p) mutually agree with each other's promise

P) need to keep in constant communication

4) Follow up the contractor's actual situation and results according to the contract commitment

3. Please outline the process of outsourcing management. Remember

1 ) Development approach decisions

2 ) Select Contractor

3 ) signed an outsourcing contract

4 ) Monitoring Outsourcing development process

5 ) Acceptance of results

4. What is the principle of outsourcing? What is the business principle? Remember

The principle of outsourcing: focus on the core competitiveness, outsourcing other functions to low-cost third-party suppliers.

Business Rationale: Outsourcing can save money, manage time, and resources in order to use these limited resources for core competencies .

5. What is the straight line agreement method in outsourcing management? What is the characteristic of it?

The straight line method gives you little opportunity to work with suppliers and contracts and customer management processes, often with selected vendors, and therefore must be tested in the enterprise organization

6, what is the Service specification (note)? What steps should be included in its development and formulation?

is a service provider must follow the "contract "

steps:

1 ) indicate the results or outputs required by the enterprise

2 ) outlines the baseline of the current situation

3 define the relationship that you want to develop with your service provider

7, when the proposal, when the formulation of the content, including which three?

Proposal request form, while evaluating the system and process development

Content:

1 ) Well-written specifications

2 ) Background notes

3 ) to the bidder's instructions

8, what service level agreement (record)?

The service level agreement forms the bridge between the requirements specification and the contract. It must encompass the needs and methods of measuring services, but it is better to separate the two in order to completely differentiate between the objectives to be achieved and how they are measured.

Service level agreement can be developed by the service specification

9. What are the key factors that the service provider examines in the handover plan?

1 ) A well-structured staff transfer approach

2 ) a period of assessment of equipment and assets

3 a reasonable measure to improve assets and equipment through investment and better maintenance .

10. What are the 3 types of outsourcing benefits when measuring outsourcing benefits?

1 ) Cost reduction 2) Quality Improvement 3) Other benefits

11, an outsourced contract process, especially large-scale outsourcing, must go through which 2 stages? Understand the differences between the MOU and the contract and describe whether the MOU is legally binding?

The stage of experience: first understanding the memorandum (MOU), then the overall contract

MOU It is usually not legally binding like a contract, it is more of a moral obligation.

12, how to eliminate the risk of outsourcing projects?

1 ) Get a good understanding of your project

2 ) divide and conquer

Second, demand management
1 , what is the purpose of demand management?

The aim is to ensure a consistent understanding of the needs of all parties, to manage and control changes in requirements, and to track from requirements to end products in two directions.

2. What are the workflow processes for demand management?

Definition of requirements management, requirements management processes, requirements management planning, management requirements and implementation recommendations

3. What is Demand engineering? What are the 2 major categories of demand engineering activities?

Demand engineering is all activities that are directly related to demand

Divided into: Demand development, demand management

4. What is the purpose of the demand development (remember)? What is the result?

The aim is to obtain user requirements and define product requirements through investigation and analysis.

Results are project view and scope documentation, use case documentation, software Requirements specification, correlation analysis model

5. What are the four processes of demand development? Please outline them separately. Remember

1 ) Demand acquisition: actively communicate with users, capture, analyze and revise the requirements of the target system, and refine the user's requirements to meet the needs of the document, and form the user requirement specification.

2 ) Requirements Analysis: A conceptual model is developed for the target system by analyzing and describing various requirements information.

3 ) Requirements Definition: to further define accurate product requirements and produce the requirements specification according to the results of demand investigation and demand analysis

4 ) Requirements Verification: The developer and the user jointly review the requirements document and make a written commitment to the requirements by agreeing on the demand, so that the requirements document has a commercial contract effect.

6. What are the six major steps in the requirements management process in CMMI? Remember

1 ) Develop a demand management plan

2 ) to understand the need

3 ) to obtain a commitment to demand

4 ) Manage Requirements Changes

5 ) Maintain bi-directional traceability of requirements

6 ) identify inconsistencies between project work and requirements

7, understand the maintenance of the two-way tracking of demand, and briefly.

If demand management is good, you can build traceability from the source demand to its lower levels of demand, and from the lower level of demand to the source requirements. This bidirectional traceability helps to determine whether all source requirements are fully processed.

8. For the following requirements status values, please describe the recommended, approved, implemented, validated, deleted definitions? (Remember 5 names)

Suggested that the requirement has been recommended by those who have the right to request

Approved: The requirement has been analyzed and its impact on the remainder of the project has been estimated, and the software development team has agreed to implement the requirement by assigning a defined product version number or creation number to the relevant baseline.

Implemented: The design, writing, and unit testing of the requirements code have been implemented.

Verified: The requirements of the implementation have been verified using the selected method, and the requirement tracking is reviewed to match the test case. The requirement is now considered complete.

Deleted: The planned requirements have been removed from the baseline.

9. What are the main steps to develop a demand management plan?

1 ) Establish and maintain organizational guidelines for demand management

2 identify the resources that need to be used for demand management

3 ) Allocation of responsibility

4 ) Training Program

5 identify the stakeholders in the requirements management and determine the timing of the intervention

6 establish guidelines and corrective procedures to determine inconsistencies in project work and requirements

7 ) Develop a demand-tracking matrix

8 ) Develop the requirements change approval process

9 ) Develop approval procedures

10. What is bidirectional tracking? What is the requirement tracking matrix?

Bidirectional tracking is the tracking and reverse tracking

The demand tracking matrix records the relationship between demand and subsequent work results.

11, about the requirements Specification version control, the first version is marked as 1.0 version (draft 1), the next draft mark why? What is marked after the document is accepted?

If only minor changes, then be marked as 1.1 (draft 1), if there is a larger change, then the 2.0 version (draft 1).

1.0 version (draft 1) followed by the next marked version 1.0 (draft 2)

12. What do the dashes mean in the standard modifier? What does the underscore mean? A vertical dash at the margins of the page indicates the position of each change. Remember

An underscore represents a cancellation, an underscore is added, and a vertical dash in the margins of the page indicates the position of each change.

13, the requirements management chapter, the Change Control Committee, which representatives may include?

Department of product or program management

Project Management Department

Development Department

Testing or Quality Assurance Department

Marketing department or Customer representative

Department that makes user documentation

Technical Support Department

Help Desk or user support Hotline Department

Configuration Management Department

14, in the demand tracking, including four types of demand tracking capacity chain, please briefly describe it. Remember

R) customers need to go back to demand

p) demand goes back to downstream work products

P) downstream work products back to demand

4) demand goes back to customer needs

15. What is the requirement tracking capability matrix?

The requirement tracking capability matrix is a chain of links that represents the requirements and other elements.

16, what is "impact analysis", the ability to carry out impact analysis depends on what?
Impact analysis is an important component of demand management, which provides an accurate understanding of proposed changes and helps to make informed change approval decisions.

The ability to conduct impact analysis relies on the quality and completeness of the tracking capability data

Iii. organization-level project management and large-scale project management
1. What are the 2 elements of project portfolio management? Remember

Risk assessment, improve resource utilization efficiency

2, the traditional project management is the bottom-up management mode, is the partial tactical management mode. Project Portfolio management?

Portfolio management is a top-down management approach that identifies the organization's strategic objectives first.

3, the Strategic approach of the organization including goal-oriented and resource-oriented, in the IT field, which accounted for the overwhelming majority?
Goal-oriented dominates the vast majority

4. What is the basic process of project portfolio management?

Project selection, priority ranking

5. What are the three methods of structured project selection and prioritization?

Decision table technology, financial analysis and DIPP analysis

6, dipp= who divided by who? Dipp is less than 1, what does it mean?

DIPP=EMV ( expected monetary value of the project up to the current time)/etc (cost to complete)

If Dipp is less than 1, the actual cost of the project represents a higher cost than expected.

7, for large and complex projects, what are the general characteristics? Remember

1 ) long project cycle

2 the project is large in size and has a complex target structure

3 The project team constitutes a complex

4 The daily responsibilities of large project managers are more focused on management responsibilities

8, the judgment: The General project plan mainly concerns the project activity plan, but for the large-scale project, must first consider the project process plan before the plan of the activity.

That's right

9, Judgment: large-scale projects, must establish a process-based management system.

That's right

10. What are the 2 main stages of large IT projects? Who will do the first stage? What about the 2nd stage?

Requirements definition phase and requirements implementation phase.

The first stage is done by a professional consulting firm

The second stage is done by the system integration Company

11. When the requirement definition is complete, the project plan should make a larger revision.

That's right
12, in general, large-scale projects, according to which 3 levels to develop a work breakdown structure?

Project organization structure, product structure, life cycle
13, in large-scale IT projects, progress, cost, scope, quality, which is not suitable for distortion? What is the possibility that there is greater information distortion?

Progress and cost actual performance information should not be distorted, but the scope and quality of the larger information distortion may be.

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12--Outsourcing management, demand management, project portfolio and large project management