18 of IT career life series: dangerous occupation (I)

This is the first article in the IT career series. (Preface, column directory)

In the IT workplace, there are several occupations that seem very dangerous and have no prospects. There are also some occupations that look beautiful but have a very dangerous future. This series will give a rough list of some of them, and provide some methods to deal with them if they are already in these occupations.

How to judge dangerous occupations

There are two types of dangerous occupations: no accumulation and Narrow exit.

No accumulated occupationIt refers to the jobs that have been done for a long time but are difficult to accumulate. If they are not accumulated, they are easily eliminated or replaced by young people due to technical updates.There is no accumulation, it can be replaced, there is no way out, it is one thing.

In non-it daily life, we can often see such occupations: taxi drivers, gatekeepers, high-speed toll collectors, and so on.

In the IT industry,Black box testers, aftersales, technical support, coordinators, and process administrators (ppqa), Are easy to fall into this state.

Narrow exit occupationIt refers to the jobs that can be done in the future, although they are not bad but in small demand. As qianjun Wanma passes over zhuqiao, these future outlets should not become "occupations" but opportunities, there are good conditions and opportunities to do this.

In non-it daily life, there are also such occupations: mathematicians, traders, movie stars, and so on.

In the IT industry, what is typical isQuality Management, ConsultantIn this direction. The difference with the former is that the Narrow exit career is quite good, but a movie star and a consultant can cover a wide range due to their strong fan out ability, too many similar groups are not required.

The occupation is dead, and the person is activeEven if you are in these dangerous occupations, you are not expected to do things in the right way.

No accumulated occupation

I mentioned the secret of writing a resume before: I don't want to write a resume after I apply for a job. Instead, I overwrite a resume for myself every three to six months to see if there is anything new. If yes, it indicates accumulation; if not, it indicates accumulation.

However, this kind of accumulation cannot be a journal account, that is, what projects I have participated in and what I have done. As long as you do not have a vacation, people always have jobs to do, but if you do a lot of work, but cannot sum up, it is not called accumulation.

Black box testers, after-sales personnel, technical support personnel, coordinators, and process administrators (ppqa) are prone to this situation. There are several ways to resolve this issue.

1. Focus on business Accumulation

Many occupations do not have much technical accumulation, such as taxi drivers. What should we do? In a previous consulting company, there was a very fond driver. When there is no such thing at ordinary times, full-time Drivers stay at home and send a computer, but what can they do? Then he asked me, and then I thought about it. Speaking of foreign languages and office software gives priority to foreign languages, because driving + foreign languages are a good combination and driving + office software is not uncommon. The result is that soon he will be able to hear some simple foreign languages, so then he will pick up foreign lecturers without having to follow another translator (or even with a consultant ), therefore, it is very important for the boss. Later, he gradually became the supervisor of the company in addition to professional business.

Many occupations, such as black box testing, after-sales service, and support, do not seem to have any technical skills, but like the driver, they are close to businesses, customers, people, and the market. They have accumulated experience in these fields, it also has good development prospects.

For example, if you gradually become familiar with the business, you may make a difference in products and sellers. Even if you do not leave your position, you will become the backbone of a department. In fact, a black box tester who fully understands the purpose of the product business will be a rare test department leader.

2. Focus on technical means

Many occupations are regarded as physical labor because physical strength can solve most of the problems, but it also brings about labor shortage and repetitive work. If it can be solved by technical means, it may get twice the result with half the effort.

For example, at Google, the Operation director is a very important position, because Google is only the first in the search engine, and its unit operation cost is only half of Bing in addition to technology and market, it is also a highlight. It is obviously impossible to find people with twice the efficiency of work, but it is possible to use various technical means to solve the problem.

From a business perspective, in the online game industry, there is a common "Technical Support" rule, that is, to mobilize the masses and build communities so that players can answer their own questions. In fact, many software products can implement this method. However, most software enterprises have transitioned from the market-sales-support thinking in the industrial age, and most of them have not been slowed down yet.

From a technical point of view, a self-help knowledge base system can solve a lot of problems. Most of these knowledge base systems allow you to search for answers first. If you cannot find answers, you can ask questions. Before submitting a question, the system first analyzes the previous related questions and answers based on the keywords, and then pops up the information to "intercept" The question process. If the question is intercepted successfully, this reduces the technical support process for one question and answer.

Either of them can free people from heavy manual services. It is similar to the automated and regression testing process in Agile development, this will allow future reuse and benefits.