"Workaround"
"1" First login to a Web site, such as the Thunderbolt Software Center http://dl.xunlei.com/arbitrary click a file download, see whether pop-up Thunder download box.
① if the above screenshot of the Thunder download box may be a Thunderbolt software problem, can be reload or ignore all can, after testing can be associated with the proof does not affect the use.
② if it's IE11, please go directly to the internet option = "Advanced =" Remove "enhanced protection mode" from the check, then you must restart IE browser, and then enter the internet option = "program =" Manage Add-ins start "Thunder download Support" control, and then try to download whether normal.
③ If the confirmation is not IE11, does not eject the Thunder download box.
Open browser = top Right or left menu bar Select tool = "Download =" set = "to set the Thunderbolt as the default download tool, restart the browser, again for diagnostics view."
"2" open browser = top Right or left menu bar select = "tool =" internet option = "program =" Manage Add-ins to see if there is a Thunderbolt control, and all enabled.
"3" If the admin add-in does not have thunder download supported controls please come here http://dl.xunlei.com/download the Thunder again and uninstall and reinstall first, do not overwrite the installation.
"Warm Tips"
The
Still cannot be resolved please contact telephone Service (400-1111-000) Feedback questions and provide the most basic information: network, System, Thunderbolt version and what is excluded and dl.xunlei.com is normal, manage add-ins have thunder download supported controls and enabled.