5 reasons to build business apps with K2 and Microsoft Dynamics CRM

Microsoft Dynamics CRM provides a great customer relationship management platform that enables you to create a variety of customer-centric solutions. However, by combining K2 's enterprise business process capabilities with Microsoft Dynamics CRM, you have the opportunity to build business applications tailored to your business. Here are just a few of the five advantages that K2 can bring to you with Microsoft Dynamics CRM.

First, the enterprise process

Microsoft Dynamics CRM includes process features that are critical for a short (few seconds) entity operation process, such as creating a phone follow-up process node when new information is released. For some applications, however, they require enterprise-class process functionality, such as user interaction, integration with other business systems, or consolidated audit performance reports, and you may need additional help. And this is the K2 of the place.

The K2 process drives the designated user to make more appropriate decisions at the right time. Users can access information provided by Microsoft Dynamics CRM and other LOB systems through a single-page, intuitive interface. In addition, because K2 can invoke Microsoft Dynamics processes on demand, there is no need to copy the corresponding jobs in K2. You still use your original business-critical processes and are more productive.

Second, business process integration

Microsoft Dynamics CRM is probably one of the many business process systems you want to integrate with. With K2 's SmartObject (Smart object) framework, we can integrate with any business system uncensored, including Microsoft Dynamics CRM, SharePoint, SQL Server, SAP, Oracle, Salesforce.com, Web services, and more.

K2 SmartObjects enables you to consistently and consistently access and interact with data in all applications without having to write code. You can use smartobjects in K2 processes and smartforms (smart Forms), and because of its repeatability, it will be the module for building all your K2 solutions.

Third, enhance the user experience

Dynamics CRM users often need to take advantage of information from other systems to make decisions or take action. K2 SmartForms is a browser-based enterprise watchmaking platform that builds tables specifically for business process applications. SmartForms can be built as a standalone web page or conveniently incorporated into Microsoftdynamics CRM to provide users with the multiple LOB system information they need without writing code.

The main advantage of the K2 platform is that it provides users with visibility and transparency. For example, K2view flow is a real-time visual model of a current or historical K2 process instance. Embedding the model in a Dynamics CRM form provides a simple way for users to understand the status of the K2 process from the relevant entities in Microsoft Dynamics.

Fourth. Visualization Tools

K2 provides a visual drag-and-drop design tool to build K2 processes and smartforms, combined with LOB systems through SmartObjects implementations. Configuring a process action, like creating a new process node in Microsoft Dynamics CRM or assigning a review task to a group of users, is done through a set of wizards that follow the guidance of the wizard as the process designer takes each step in the design process.

These visualizers mean you don't have to write code to build a K2 solution, but instead write a solution with a wizard-driven user experience that increases speed and facilitates the development of business applications.

Fifth. Enterprise solutions and generalized Relationship Management (XRM)

Combined with Microsoft Dynamics CRM and K2, you can follow the XRM vision to meet the business challenges across your enterprise. Combining the two to create business applications gives you a platform that enables you to propose solutions that manage the customer lifecycle, or more broadly in-depth enterprise. These two platforms complement each other, K2 provides enterprise processes that support real business processes and are broadly integrated with and within the Microsoft technology stack, including Oracle and SAP. With K2,microsoft Dynamics CRM can span the boundaries of technology and department.

5 reasons to build business apps with K2 and Microsoft Dynamics CRM