6 simple bug-tracking tips!

No bugs no software, you know. Everyone has their evil side, and all developers make mistakes in the project, and even well-crafted programs lose their chains.

At first glance, recording and processing error messages generated by software is an easy task. But with the advent of one version after another, known errors can become more or less likely.

"Sending away old mistakes and new mistakes"-this is an old joke about developers. In order to control the error, a wonderful product was born, people call it a defect tracking system.

What is the defect tracking system and what is its principle?

The defect tracking system is a set of software that helps programmers, testers, project managers to collect and control errors (defects) found in software and to monitor the process of eliminating these errors. In other words, defect tracking systems help track and organize defects.

The 4 most popular bug tracking systems and their features are listed below.

6 Simple tips for tracking defects

1 releases are fast and frequent

One thing to keep in mind is that the flaws that have existed for a long time are the most annoying. Focusing on fast and frequent releases allows you to build a strong feedback relationship between developers and testers to help you avoid leaving a large number of outstanding bug reports in the defect queue.

2 Building Bridges of communication

When you make a report about a bug, you need to include the complete information in your bug report. You will experience misunderstandings and situations where important information is missing.

In these cases, communication between the developer and the tester becomes necessary. To avoid this, unite all team members and work in a culture-oriented atmosphere of feedback.

3 Avoid discussing defects at the project meeting

It is a lengthy process to discuss defects and advance them to the next stage. You'd better treat each of them individually. Each of your flaws is associated with two professionals, who can be referred to as problem-seekers (testers) and problem-solving (developers).

No matter how many developers and testers are doing your project, you only need two different roles and features for professionals who are responsible for solving the existing problems.

4 Focus on effective solutions

Avoid commenting on your personal point of view for existing defects in defect reports. Instead, e-mail or charting tools. Your bug report can contain only relevant content for monitoring and repairing defects.

5 about the bug that was closed

Agree with other members of your team on the meaning of a closed bug.

When you encounter situations where it is necessary to discuss the status of a bug, the following questions will help you make the right decision: who should be responsible for issuing the order (or reporting the bug), who is responsible for receiving the conclusion (the solution to the current problem)?

For ' closed Bugs ', the meaning is always closed by the developer who solved the problem. Ensure that the person responsible for closing a bug is the same person who reported it, because only this person is responsible for the adequacy of the solution to the problem.

6 use only two states to identify bugs

Try to identify the bug using only two states: open Bug and closed bug. Avoid wasting your time on different states of the bug, but instead focus on the possible solutions to the problem.

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