A very good tool for product promotion: usability testing

Article Description: start a usability test.

It is believed that each product designer wants to be able to create the very good, the fitting user's product, but the usability test is a very good tool for the product promotion function, may provide many very valuable content for the product, lets you have the appropriate to find a delicate balance between the product and the user.

Usability testing in a professional internet company is subordinate to the user research responsibilities, and user research this position is not every company will be set up, if you also like me to improve product quality and no help, there is no guide in this area of the peers, how to do? So I wrote this article, not because I am a user study, nor am I proficient in usability testing.

Some time ago happened to chew some information, put down the notes and write down this article, this article can not make you proficient in usability testing, to give you a rough understanding of it, so at the end of the article, I will put some of the data collected before, to facilitate the follow-up in-depth study, At the same time hope that experienced people can learn a lot.

Preparation: Availability Test Resources

Test purpose: This usability test is intended to accomplish what purpose

Test time: Estimated time (90 minutes or so)

Staff: Several staff are required, typically 5 of the usability tests are performed by (5 testers, 5 accompanying testers, 1 assistants, 1 presenters)

Testers: 5 participants (5 testers will be able to 80% of the problem found, the number is not good, looking for people can choose according to their circumstances, generally find more "light users" and "have potential needs" of the person

Moderator: Be responsible for the whole usability test in tandem. (The lecture is below)

Part One: Developing test scenarios and tasks

The task is more ≠ the task is good

Set the task should not too much, 5 tasks, each task is not complex, it is best to naturally simulate the user's psychological

In the beginning if you do not know how to start testing, you can put the key points of the product out, in the setting task, the task needs to test a few points first implantation, and then slowly began to write supporting tasks and environment, the task need not be more, the core.

Start design Scenarios and tasks

This article introduces a very specific, you can see here "usability Test task Design Method"

Part two: Preparing for usability testing

Task Test paper: Several testers are involved in the production of several sets of test paper (each task 1 pieces of paper, the word is big.) ）

Information Registration Form: Statistics participants age, hobby, sex, telephone

Screen video software: Faststone Capture (screen video software) If you have better to replace

Moderator: See "Miaoshouhuichun: Usability Testing and Optimization Guide" P76, it's been written very well.

Test process planning: "Miaoshouhuichun: Usability Testing and Optimization Guide" P74, Ibid.

Food: Water, paper, pen

Off-topic: "Miaoshouhuichun: Usability Testing and Optimization Guide" is a system elaborated usability test book, very complete, the foreign treatment usability test is very rigorous, like a science research (foreigner doing things really very serious detail). But because not professional research, not all according to the book to do, but select some content targeted to do, but recommended that everyone have time to read this book.

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