ActiveSync error no. 85010014 troubleshooting practices

These two days I have been playing with the new summer E850. Haha, I have a chance to experience Windows Mobile programming. Of course, I always started from the very beginning and learned how to use ActiveSync. The version provided by the vendor is 4.1. It seems a little early, but it was not noticed at the beginning. It was installed on the machine and tried to synchronize the address book, the error message is strange. For details, refer:

Chinese Version
The following code is supported when ActiveSync encounters a problem on the desktop: 85010014.
English version
ActiveSync encountered a problem on the desktop. Support Code: 85010014

I don't care much about problems with other customers' machines at ordinary times. Now, if my machine encounters such problems, this case will not work.

I first consulted a colleague, who said that the parnership may need to be rebuilt, that is, I deleted the original Profile on Desktop and Mobile, and then followed the Wizard to create the Profile again, however, I tried it several times and my colleagues had no way, so I began to search for information online.

Fortunately, I found a Troubleshooting post: http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE? New, Kb = PalmSupportKB, ts = Palm_External2001, Case = obj (41810)

There are several workaround types in this post, so I can only try them one by one.

First, I noticed a file named wceslog. log, which is located in the % temp % directory. open the file and see the following information: 04/12/2007 08:02:38. 015 p (4932) t (2280) DbApi-> CDb: _ Open-hr = 0x80004005-db. cpp (439)
08:02:38. 015 p (4932) t (2280) DbApi-> CDb: _ Open (0x46d614, & C: \ Documents and Settings \ Tony Qu \ Application Data \ Microsoft \ ActiveSync \ Profiles \ WM_Tony_Qu \ user. sdf, 0)-returning 0x80004005-db. cpp (469)
04/12/2007 08:02:38. 015 p (4932) t (2280) DbApi-> CDb: OpenDatabase-hr = 0x80004005-db. cpp (678)
08:02:38. 015 p (4932) t (2280) DbApi-> CDb: OpenDatabase (& C: \ Documents and Settings \ Tony Qu \ Application Data \ Microsoft \ ActiveSync \ Profiles \ WM_Tony_Qu \ user. sdf, 0, 0x461f76c)-returning 0x80004005, * ppDb = 0x0-db. cpp (717)
04/12/2007 08:02:48. 281 p (4932) t (2124) TraceToFile-> ERROR in COomSession: DoInitOOMSession: hr = 0x80004005-OomSession. cpp (175)
04/12/2007 08:02:48. 281 p (4932) t (2280) TraceToFile-> ERROR in CProfileSession: _ CreateNewProfile: hr = 0x80004005-ProfileSession. cpp (778)
04/12/2007 08:02:51. 359 p (4932) t (2280) TraceToFile-> ERROR in CProfileSession: GetChangeTrackingVariables: hr = 0x80004005-ProfileSession. cpp (933)
04/12/2007 08:02:51. 359 p (4932) t (2280) TraceToFile-> ERROR in CMsgProcessor: ProcessMessage: hr = 0x80004005-MsgProcessor. cpp (577)
04/12/2007 08:02:51. 359 p (4932) t (2280) TraceToFile-> ERROR in CService: _ HttpPostMethod: hr = 0x80004005-Service. cpp (1259)
04/12/2007 08:02:51. 359 p (4932) t (2280) SyncEngPerf-> Sync Statistics: Finished processing request-Service. cpp (1176)

Multiple Functions report the 0x80004005 error, that is, Access Denied (Access Denied). It seems that there is a permission problem. Based on this information, I found a related method in the post: (The following is a translation and some modifications are made)

1. Disconnect the Windows Mobile Device
2. on the desktop PC: Click the Start Menu> All Programs (or programs)> accessories> WordPad
3. In the File menu of the Wordpad, select "open"
4. At the bottom of the Open window, set the file type to "all files"
5. In the file name text box, enter % temp %. This will display your system temporary directory
6. Locate and open WCESLog. log
7. Select "Search" from the editing menu"
8. Enter DoInitOOMSession and press search
9. Have you found the following information?
* No: Continue searching
* Yes: If yes, you will see the following information:
02/28/2006 19:29:29. 755 p (432) t (3320) TraceToFile-> ERROR in COomSession: DoInitOOMSession: hr = 0x80004005-OomSession. cpp (175)
10. Exit the Wordpad, but do not save the file.
11. "DoInitOOMSession" in the WCESLOG file indicates that your anti-virus software prevents ActiveSync from synchronizing data. Check whether your anti-virus software allows you to disable script blocking.
12. Can you disable script blocking in anti-virus software?
* Yes: Disable script blocking. Attempt to synchronize smartphone.
* No: If your anti-virus software does not allow you to disable script blocking, You can uninstall a DLL to disable this function.
13. Now we plan to delete the DLL that may block synchronization, but use the following steps only if you cannot disable script blocking.
14. Select Run from the Start Menu.
15. Enter regedit and click OK.
16. In the Registry Editor, open HKEY_LOCAL_MACHINE \ SOFTWARE \ Classes \ CLSID \ {0006F03A-0000-0000-C000-000000000046} \ InprocServer32.
17. When you click InprocServer32, a list will be displayed in the right column. The first one is (Default ).
18. Right-click (Default) and select Delete
19. Try to synchronize your smartphone.

But after using the above method, it still won't work...

Then we found that we could solve this problem by fixing the Outlook installation, so we tried it... A miracle has occurred. After the installation is completed, everything is ready. Haha. Later I thought about it. The problem may be that I installed Office 2007 and Office 2003 on my machine, and Office 2003 was installed after Office 2007, therefore, some related DLL may be overwritten, which may cause problems.

Hope the above experience useful to everyone, of course, the specific analysis of specific issues, I personally or more recommended to see http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE? New, Kb = PalmSupportKB, ts = Palm_External2001, Case = obj (41810)