ADSL dialing Prompt "Error 678/Error 769", what is the problem

Q: ADSL dialing prompts "error 678", what is the problem?

A: Error 678 (remote computer does not respond) is generally due to the modem damage, network cable, network card contact bad, telephone line obstacles and other causes.

Workaround:

1. Please check the status of modem lamp, infer the point of failure (mainly look outside the lights, LAN led and power LED status, the normal case led should be illuminated steady);

2. If the LAN led flashing is recommended to check the network cable, network card, and so on; the power supply lights flashing to check the power supply and the modem itself; if the outside line indicator is still flashing first self-examination indoor lines;

3. If the indicator lights are normal, it is recommended to restart the device (modem and computer), and new connection;

4. If the above steps are not valid, through the Business Hall, customer service hotline and other channels to contact services to resolve.

ADSL dialing Prompt "error 769", what is the problem?

A: Error 769 (unable to connect to the specified target) is mostly due to the NIC being disabled or the NIC driver is damaged, WINDOWS-XP system is common.

Workaround:

1. If Ethernet interface modem, check local connection, if disabled, enable local connection, if no local connection, reload network card driver or check network card hardware;

2. If USB interface modem, need to plug the interface or reinstall the modem driver;

3. If the above steps are not valid, through the Business Hall, customer service hotline and other channels to contact services to resolve.