ADSL dialing Prompt "error 691", what is the problem

ADSL dialing Prompt "error 691", what is the problem

A: Error 691 (incorrect username or password) can be caused by the following reasons:

1. Abnormal account status;

2. Account password input error or forgotten;

3. Account binding problem;

4. The account number is already in use, therefore can not log in again.

Workaround:

1. Please confirm that your account number is in normal use;

2. Please check the account number, the password is entered correctly;

3. In case of uncertain account is in use, password forgetting problems can be solved through the business Hall, customer service hotline and other channels and services.