Knowledge Point analysis:
Problem description:
Use Windows Update or other software to perform system patch updates or vulnerability fixes. After the system is restarted or shut down, you cannot enter the operating system after the system is started. The system repair page is displayed.
Impact scope:
-Model: all Think & Idea products
-Operating system: Windows 7 and Windows 8
Procedure:
Temporary solution:
Solution 1:
If the customer is a Windows 7 OS, press F8 at startup and select "last correct configuration" to enter the OS. After entering the system, we recommend that you temporarily disable automatic updates or do not update any patches in the near future.
Solution 2:
If the client is a Windows 7 operating system, you can restore the system through system repair.(Please note that after the restoration is successful, the machine will be restored to the use status when restoring the origin. If you have recently installed important programs, please consider backing up first "),The procedure is as follows:
Press F8 to go to the Advanced Startup option for Windows 7 and select "repair computer ";
Select the keyboard input method;
If an administrator password exists, enter it. If no password is set, click "OK ";
After entering the system recovery option, select the second item "System Restore". After entering the option, select restore origin and follow the on-screen prompts to perform the operation.
Solution 3:
Back up important personal data on the hard disk (for example, documents on the desktop or my documents ),Then use the one-click recovery feature provided by the machine or the system to install the CD to restore the operating system.