Chapter 2
A team with sufficient technical staff and good performance can often complete the project well, they don't care what processes or technologies they use (although these processes and technologies have a positive or negative impact on them ).
Since we want to establish a human system, we must understand the characteristics of human activities.
To sum up unified rules for people to solve problems, it is simply asking for trouble.
A person's personality will determine whether he can complete his tasks well.
A person's style affects people around him.
In any case, we cannot expect people to be predictable, or people and people will be the same.
In the following four cases, technology will produce greater efficiency:
When technology makes it easier for people to express their own ideas.
When you use technology to execute tasks that cannot be completed manually.
When technology automates boring or error-prone activities.
When technology makes communication between people easier.
To be continued