Application of remote control technology _ Web surfing

Let's look at what remote control technology can do for us: 1, remote office This remote office way not only greatly alleviate the urban traffic conditions, reduce environmental pollution, but also eliminates the people commute on the road of toil, can improve the efficiency of enterprise employees and work interest. 2. Remote technical support Usually, long distance technical support must rely on the telephone communication between the technician and the user, which is time-consuming and error-prone. Many users know little about computers, however, when problems are encountered, they must describe the symptoms of the problem to the technician who cannot see the computer screen, and strictly follow the instructions of the technician to accurately describe the contents of the screen, but because their computer expertise is very small, the description often misses the point, This creates a very large obstacle for the technician to judge the fault. Even if the technician understands the problem with the user's computer, the technician may instruct the user to perform a series of complex commands when trying to solve the problem, which is very difficult for the user because it is too difficult for the technician to "manipulate" the user's mouse and keyboard in their own language. If the user does not follow the instructions correctly, the problem may deteriorate further, and the computer will probably crash the system because of the wrong operation. In this way, it is often the technical staff for a very simple question and the user said more than 10 minutes, or even a special trip to a very far away to help solve the problem, and users often because the problem has not been resolved, had to put the computer idle, single and other technical personnel door-to-door to solve the problem. With remote control technology, technicians can remotely control the user's computer, just like the direct operation of the local computer, only need the simple help of the user can get the problem of the machine first-hand, soon can find out where the problem, and to solve. 3, remote communication using remote technology, commercial companies can realize the remote communication with the user, the use of interactive teaching mode, through the actual operation to train users, so that users from technical support professionals to learn sample knowledge becomes very easy. And teachers and students can also use this remote control technology to achieve the exchange of teaching problems, students can not see the teacher, get the teacher hands-on counseling and teaching. Students can also directly in the computer exercises calculation and solution, in this process, teachers can easily see the students to solve the ideas and steps, and to be real-time guidance. 4, remote maintenance and management of network administrators or ordinary users can use remote control technology to install and configure software for remote computers, download and install software patches, configure applications and system software settings. As colleagues know that I often surf the internet, like to try some fun software, home computer often have some good things, so the unit often asked me to want some strange software, let me help them also to the home computer installed, but everyone's home is very far away, Have to often use floppy copy small software to the unit to hand over to colleagues,and bother to explain to them how to install and use methods, and even need to write a brief description of their book. Now, if there's a computer in their home that needs to be installed, I'll ask them, does your computer support remote control? In the following article, we explain how Windows is remotely controlled. Note: This article only explains the Remote Assistance feature that Windows comes with. There are still a few tools that can do the same thing, but they are not covered in this article.