Application tasks of the Unified Communication System

We have introduced the concept and definition of Unified Communication. I believe you have some knowledge about it. Now, let's talk about the knowledge of the Unified Communication System. Of course, the purpose of a system based on this technology is to enable the integration and diversity of our communication. What kind of task does it have.

How to understand a Unified Communication System

Unified Communication is one of the most promising technologies to address the seamless and ubiquitous contact between employees and enterprises in the future. During the Interop event, members of the high-profile Interop lab testing team, A special test was conducted on the Unified Communication Technology Products. On the commercial and open-source voice, data, and message transmission platforms provided by many participating companies, the test results show that, at present, the development of Unified communication technology (UC) is still in its infancy, rather than coming into people's lives ｡

The test team believes that unified communication is a kind of ability to achieve mutual connection in any way, at present, there have been a large number of enterprises that boast the production of unified Communication System products. It is not hard to understand that the above definition sounds a bit like a unified message, A major idea is that a client's software or hardware product can receive all messages from a user. A common example is, you can use voice control commands to process emails in your email ｡

Now, the Unified Communication System has added three new elements that can distinguish itself from the unified message: site sense, instant messaging and mobility ｡

A sense of Presence (Presence) is a kind of ability to increase signal availability. The desire to communicate is one of the most important factors. The status information of the client, such as whether it is available, whether it is busy, whether it is online, and so on, it is the specific situation that focuses on the application of field sensing technology ｡

Instant messaging can play an important role in the case of communication or management failures in enterprise network system management, information exchange can be achieved through public information servers, such as through popular Internet-based service networks, such as AOL Instant Messenger or Yahoo Messenger ｡

Mobile communication refers to the use of various communication functions, including email delivery, in a way similar to BlackBerrys or other smart phones, GPS or other mobile phones or other mobile communication devices are widely used to help enterprises enhance their business communication capabilities. For example, mobile communication technology allows employees to monitor servers and network operations to avoid traffic congestion and IT congestion, thus improving the overall operational efficiency of enterprises ｡

Internet Engineering Task Force has released two Protocols: SIMPLE (Session Initiation Protocol for Instant Messaging and Presence Leveraging Extensions ), it is called the instant Messaging and on-site sense function expansion conference start Protocol; the second is XMPP (Extensible Messaging and Presence Protocol ), it is called extensible information transmission and on-site sensing protocols. The two protocols play an important role in promoting the implementation of on-site sensing, technical communication, and mobile communication technologies, during the Interop lab testing this year, the test team found that not all system components followed the two protocols when building different types of Unified Communication Systems, or not all products have completely defined the two Protocols ｡