Baidu computer experts use graphics and text tutorials

How do you find a solution when your computer fails in daily use or encounters operational problems? Many netizens may choose to ask their side of the computer master, or in Baidu search for the corresponding problem, to find solutions. However, the computer master also have not understand the time, Baidu Search, and Baidu computer experts will because the description is inaccurate or too much information, is tantamount to a haystack. Therefore, Baidu Company launched a new free system tool software, so that Baidu engineers, experts QQ group to help you solve difficult diseases, efficient repair, intelligent care. The computer has the question, uses the Baidu computer expert!

If your computer is in trouble, you can seek help from Baidu's computer experts by following several ways:

　　First, in Baidu Search computer problems:

Baidu computer experts combined with Baidu search, computer problem solution is a search. The specific use of the following methods:

Example:

When the computer prompts "Flash version is too low", you can use the following operations Baidu computer experts to repair.

Steps:

1. You can search "Baidu" in the content "flash version too low."

2. Find the following figure search results, click the "One-button repair" button, according to the instructions, computer experts can automatically repair your computer.

Second, Baidu computer experts website search computer problems:

Encounter computer problems, you can enter the Baidu computer expert website Http://zhuanjia.baidu.com, through the website home page search box, or the use of the homepage of the left navigation computer problem classification, positioning problems, find solutions.

Example:

When you watch the video online, found that the video appears up and down the screen, or video to see half of the flower screen, you can search the website of Baidu computer experts to find solutions.

Steps:

1. You can enter the "video appears up or down split screen or flower screen" in the search box on the homepage of the website.

2. May appear in the search result "one key repair" "The picture Introduction" "The Baidu Experience" three kinds of solution solution. Click on the "one-button repair" column to the right of the "one-button repair" button, computer experts can automatically repair.

3. If the repair is unsuccessful, or you want to manually solve the computer problem, you can also click the "Guide" or "Baidu experience" a column to the right of "view Details", follow the steps of the tutorial to operate, you can repair.

　Third, download Baidu computer experts

1. Software download;

You can download Baidu computer experts. Note: The software currently supports only XP/WIN7/WIN8 systems.

2. Method of Use;

When you encounter a computer failure, you can search the home page through the search box, or through the homepage of the computer problem classification, positioning problems, quickly find solutions.

Example:

When you are ready to play a web game, open the game page can not see any content, or computer prompts Flash Player version is too low, you may use Baidu Computer expert client to find solutions.

　Steps:

1. You can enter in the search box "Web games do not play", to search.

2. In search results, there may be a "one-button fix" "Self assists slightly" solution. Click the "Fix Now" button on the right side of the "one-button repair" bar, the computer expert can automatically repair.

3. If the repair is unsuccessful, you can also click the "from assists slightly" column to the right side of "View Details", follow the steps to repair.

　Four, user feedback;

When you use Baidu computer experts repair computer failure, you will enter the following interface, you can feedback.

Situation one: When you repair successfully, please click on "I have successfully repaired, praise!", and enter the following page. In this interface you can evaluate the repair process. After entering the evaluation content, click "Submit".

Situation two: When the computer failed to fully repair, you may see different information, such as "unsuccessful, view the picture Guide", "unsuccessful, into the depth of repair", "unsuccessful, I want to submit the question." Clicking on the above button will help you to repair your current computer failure by following the prompts.

If you are in the process of using, found that the computer problems encountered, Baidu computer experts did not give the corresponding solution, you can submit the problem through the following channels.

1. Submitting questions through the client;

Step One:

You can open the client, click "Submit Question" in the upper right corner, or click "Unsuccessful, I want to submit the question" on the repair completion page.

　Baidu computer experts to use the tutorial

Step Two:

After you have described your contact details and questions, click the "Submit" button. Experts will follow up on the first time later. For your feedback on the issue of more timely expert follow-up processing, the proposed contact method to choose QQ.

　2. Through QQ group submission problem;

You can also join the expert to help QQ group: 384242308, not only have experts to follow up your questions, there are many enthusiastic netizens will be submitted to you to answer the questions to help you solve computer problems.

　3. Submission of issues through the Forum;

You can also choose to submit your questions to our forum. Open Official website http://zhuanjia.baidu.com, click on the top navigation bar "Official forum", you can enter the Baidu security forum Baidu computer expert plate. Under the plate, you can post, in the form of graphic description of your computer failure or the use of software problems encountered, there will be experts to follow up the first time. For expert more convenient contact with you, we suggest that you leave the QQ contact method (this contact only for the Forum management visible).