Beidian: CS1000 makes Unified Communication simpler and more open

Bkjia.com exclusive Article] nowadays, many enterprises have adopted various feasible methods to improve work efficiency. Among them, IP network-based Unified Communication is an effective solution that the industry deems can save costs. However, the simple integration of data, voice and video cannot meet the existing needs of enterprises. Remote employees may need to access the enterprise network at any time to provide valuable data to customers in a timely manner.

Obviously, IT managers need to solve the problem of unrestricted real-time communication and communication. In other words, enterprises need a new unified communication platform to promote network convergence, in order to save costs, and improve production efficiency. Fortunately, they have realized the importance and value of the next generation of Unified Communication Technology.

According to a new survey by Beijing Telecom, IT managers hope to easily evolve to a new generation of technology by simply upgrading existing communication systems, which not only protects investment, it can also inherit the business continuity and security assurance of the system, saving time and cost, improving energy efficiency through technical means, and enhancing user and management experience. Although the survey results reveal user needs, we should also note that, without good communication service infrastructure as a support, the new generation of Unified Communication technology is still on paper.

In other words, what is a "standard" phone number for IT managers? Should everyone have a desktop phone number? Do some users only need mobile phones ?...... To solve these problems, you must first understand what platforms are needed to support the next generation of Unified Communication. In the opinion of BKJIA reporters, the following features must be available to make enterprise communication networks more open and applicable:

Ip pbx functions that can be implemented through ip lan and WAN Infrastructure
Support for TDM, IP, and SIP clients on a single platform
Good scalability to meet the increasing needs of enterprises
High reliability to ensure business continuity in the case of network or system faults
Supports more clients, including IP phones, software clients, wireless phones, and digital and analog phones.
Supports integration with key applications, such as call centers, unified communication systems, and Multimedia conferences.

In fact, these technical features are the first thing IT managers should consider when planning and deploying a unified communication platform. For the current Unified Communication Market, there are many products with different purposes that can achieve the above functions, but what IT managers need is to help them achieve products that reduce costs and improve system reliability, in this case, the Unified Communication Server Based on IP networks will naturally become the preferred product for IT managers.

So what is a communication server? In fact, the so-called Communication Server) refers to the Communication platform that uses voice transmission as the basic service when building a Unified Communication System Platform. With the development of technology, communication servers have not only become the support system of the Unified Communication Platform, but also become the main IP voice communication platform in recent years. They have greatly replaced IPPBX because of its open architecture design, and easy deployment and management have attracted the attention of IT managers.

From the latest version of the Unified Communication Server CS1000 R6.0 released by Nortel recently, IT is not difficult to see why IT managers are so concerned about communication servers. According to BKJIA reporter, the enterprise solution based on CS1000 R6.0 is used for enterprise IP address telephone communication and Unified Communication applications and is now available worldwide.The following are new technical features of CS1000 R6.0:

Flexibility:Support for SIP phones, cp pm simultaneous call and messaging servers, Linux servers, IBM, HP, Dell commercial servers, multilingual user directories, Web Service Development application interfaces, and enhanced IP Call recording......
Security:UCM security architecture, phone UNIStim signaling security, server access control, security transfer enhancement, OA & M security audit, Linux operating system security reinforcement, IP Call support for sRTP and TLS encryption ......
Business guarantee:Call route enhancement, call Number ID enhancement, UCM management enhancement, NRS network routing service enhancement ......
Simplicity:Centralized deployment of services, centralized Software patch and distribution management, telephone management tool TM 4.0, Network Element Management telephone configuration EM, user management SM2.0 ......

According to BKJIA reporter, CS1000 has two versions: CS1000E and CS1000M. The difference is that the number of customers supported by each server is slightly different, and 1000E is more suitable for deployment in a full IP environment. In its promotional materials, the reporter noticed two interesting concepts: "regional redundancy" and "geographic redundancy". According to Sun zhifang, Senior Manager of the solution and market of beidian enterprise network, these two concepts are actually different from the "line redundancy" and "device redundancy" that everyone is familiar with. The redundancy of traditional lines and equipment is implemented in a relatively small data center, the value of region and geographic redundancy of beidian lies in that when the call server fails, other redundant call servers will automatically take over and allow users to stay connected. In the opinion of BKJIA, this means that even if the fault occurs, as long as the Internet is still there, normal user communication will not be affected, which is undoubtedly tempting for IT managers.

Typical application architecture of CS1000 Unified Communication customer

In addition, let's take a look at the technical and application highlights worth the attention of IT managers in CS1000:

1. Support for SIP terminals
CS1000 not only provides new SIP Line Server, but also supports 10 thousand SIP terminals, this means that CS1000 can help IT managers find a chance to replace traditional phone simulation, and also help users increase the chance of choosing a communication terminal. It is precisely because of such technical characteristics that point-to-point desktop video phones, IP Soft phones, video IP calls, and multimedia conferencing systems can be easily implemented. It looks very widely used.

2. Coexistence of call/signaling servers
CS1000 can run signaling and call servers on a cp pm module, which helps IT managers to improve and control investment costs. In addition, due to the coexistence of its call and messaging servers, it also makes the deployment, management, and maintenance work simple and reliable.

3. Open Server Platform
In addition, the ability of the signaling server platform to migrate data to multiple server platforms is also a technical highlight that CS1000 brings to IT managers. Migration not only helps enterprises reduce training, deployment, and management expenses, but also meets the deployment environment of various types of customers with commercial servers. According to Sun zhifang, the core components of CS1000 can run on commercial server platforms such as IBM, HP, and Dell. The new version adds the IBM x3350 and Dell R300 options.

4. Full integration with Microsoft OCS 2.0
The new CS1000 Communication Server can be fully integrated with the new Microsoft OCS 2007 R2.0, and supports the recording function of Microsoft OCS desktop calls. It uses more flexible media streams and messaging to encrypt TLS and sRTP, this can adapt to the security deployment requirements of different customer environments.

5. Support for a wide range of mobile communication devices
It is understood that the MC3100 (single-mode/multi-mode) mobile phone is bundled with CS1000 to support more WebUI interfaces and support WiFi phones, WLAN 6100 and sip dect 4000 phones. This means that enterprise employees can communicate in real time, stay online forever, and improve the efficiency of the customer's mobile environment. It can be said that CS1000 is seamlessly integrated and expands the coverage of Enterprise voice communication.

In the opinion of BKJIA, as an ip pbx based on software and comprehensive functions, CS1000 is the basis of the Unified Communication solution of beidian enterprises. It not only has the advantages of converged networks and advanced applications, but also supports more than 750 world-class telephone functions. CS1000 is fully distributed in the ip lan and WAN architectures, with reliability and survivability, and supports key enterprise applications, this includes unified messaging, customer contact center, interactive voice response, and wireless VoIP and SIP/IP phones. In fact, it is precisely because of such technical characteristics that communication servers are more practical. Sun zhifang admitted that for enterprise users, the value of transition to the next-generation Unified Communication Platform is reflected in three aspects:

Reduce the total cost of ownership:The evolution of existing communication systems to the next generation technology will bring users a rapid convergence between networks, and simplify the fault diagnosis process, management and applicability, and other business benefits, which means the overall cost is reduced. Previously, transformation of distributed communication networks was an extremely complex process, and the integration of communication systems often meant a great deal of competition. Now, the use of software and standards-based technology can smoothly and easily transition to a new generation of unified communication platform. At the same time, IP phones and centralized dialing schemes are used to control and save the costs brought about by "mobile, add and change" and improve business operation efficiency. In addition, based on open standards, it can further reduce costs by promoting better system interoperability among multiple suppliers.

Improve reliability and security:The evolution of existing systems to the next generation platform not only provides centralized and distributed redundancy, but also relies on system enhancement functions to prevent intrusion and fraud, so as to ensure the normal operation of business communication, so that it runs smoothly with 99.999% reliability.

Enhance user experience:The evolution of existing systems to the next generation technology allows users to understand how and when services are needed, and video conferencing and other applications can help employees on business trips enjoy their business anytime, anywhere. Colleagues can also customize applications and services through third-party developer programs to meet the unique and diversified needs of various vertical markets.

As Sun zhifang said, communication servers provide customers with more simplicity, flexibility, security, and openness. It can be said that enterprises need to ensure commercial communication, it also evolves the existing communication network to the next-generation basic platform. In the opinion of BKJIA, this not only brings obvious value integration to enterprises, but also makes enterprise communications more reliable and secure, more importantly, it can help users lay a solid foundation for the traditional TDM to give a speech on the full IP Mode. Perhaps the leaders who listed Beijing Telecom as the magic quadrant for Unified Communication and enterprise voice communication in Gartner's 08 years can also illustrate this.

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