Address Book issues:
Q: How to import and export contacts, especially those that are synchronized with Outlook.
A1: Import contacts from Outlook to your BlackBerry
If the Outlook account is your BlackBerry Enterprise-activated Microsoft Exchange mailbox account,
Then, when the BlackBerry is activated, Outlook contacts are automatically synced to the BlackBerry and later synchronized in two directions.
A2: Import contacts from Outlook to your BlackBerry
If the Outlook account is not your BlackBerry Enterprise-activated Microsoft Exchange mailbox account, and your BlackBerry does not activate the enterprise mailbox,
Then you can use the BDM BlackBerry Desktop Manager software to sync Outlook's contacts to your phone.
A3: Other non-BlackBerry phone contacts are imported to the BlackBerry
Non-BlackBerry download install third Party app-Crayon labi.com, upload (sync) The phone's address book to the crayon server;
BlackBerry Download install third Party app-Crayon labi.com, download (sync) crayon on the server with the contacts on the BlackBerry phone.
A4:nokia your phone's contacts into your BlackBerry
Method 1: Install Nokia Suite on your Windows PC, import the contacts on your Nokia phone into Outlook or Outlook Express, and then you can use the A1/A2 above to import your contacts to your phone.
Method 2: Refer to A3
Battery problem:
q:9900 cell phone, battery no power machine one day, mobile phone charging can not boot
A: After the computer USB charging, the mobile phone screen appears 4mm x 2mm small strips, showing that the phone is charging. But long press the shut down key does not turn on. is normal because the battery power is not sufficient to boot and run normally.
After 5-10 minutes of charging, the light on the top right corner of the phone is on, yellow, flashing. Long press the Shut down button for 3-5 seconds to power on-first red light flashes, then the phone screen shows the boot progress bar, into the boot process. Kiss, drink some tea, wait for the film
Q: Suddenly can't open the machine, battery swap can be resolved, what will be the situation, how to deal with.
A: Refer to the above questions and answers. Normally the battery is too low to plug into the BlackBerry, and after 10 minutes of charging, the phone will boot normally.
Mail questions:
Q: Suddenly do not receive mail, sometimes need to unplug the battery to solve, what will be the situation, how to deal with.
A: Pull the battery positive solution.
A: If you have time, you can do the troubleshooting according to the following article.
http://supportforums.blackberry.com/t5/BlackBerry-Enterprise-Solution/ common-fixes-for-bes-users-not-getting-email/td-p/110213
Q: There are employees who reflect that the BlackBerry signal is not in the situation, the processing method is what.
A: Unplug the battery.
Q: There is a signal but not receiving mail, what will be the situation, how to deal with.
A: Unplug the battery.
Q: Export or backup of the message, how to recover the original message after reactivation.
A: The mail above the phone, you can use the BDM backup export, re-activation and use BDM to import the backup file of the mail data.
Q: There are individual phones unlocked when the input password does not display asterisks, can see the plaintext, said the password is not correct, what the situation, how to deal with.
A: The normal password policy of the BlackBerry phone is to enter the password error 10 times the phone will be erased wipe off all data.
In order to prevent users inadvertently entered the wrong password, such as the phone in the trouser pocket, the phone and no lock screen, due to keyboard friction and other reasons caused by the phone password input error.
After the user five times the password error, the screen prompts for "BlackBerry" to continue, this time the input text is clear, and the user must enter the BlackBerry Word correctly to enter the password for the sixth time. This measure avoids accidental factors such as keyboard friction and causes incorrect password entry and erasure of phone data. The user enters the password screen for the sixth time will also be displayed in clear text, the humanized measures to help users avoid re-entering the wrong password.
Abbreviation:
BDM, Dm:blackberry Desktop manager BlackBerry desk Manager
Reference:
http://site.douban.com/widget/notes/34617/note/158362692/