Brief Introduction to the Unified Communication System Solution

Why is Unified Communication so prevalent? This should start with the Unified Communication System, so let's take a look at the relevant content from the Avaya solution. Later, we will introduce the interoperability and custom functions of Lotus Notes.

The emergence of Avaya Aura's medium-sized enterprise solution makes unified communication systems and collaboration more practical for medium-sized enterprises. This single-server Unified Communication solution is applicable to enterprises with at least 100 employees and can expand to up to 2400 users and 250 office locations.

This standard-based virtualization technology for real-time communication is called Avaya Aura System Platform. Virtualization refers to the use of software to allow a single server to run multiple applications at the same time, where each application runs on an independent partition of the server, that is, the so-called virtual machine VM ). In view of the current low utilization of servers, server integration has become a major driving force for virtualization applications.

Virtualization has the following advantages:

Save costs. In addition to reducing the number of required physical servers, energy consumption and cooling costs are also reduced.

High availability. Virtualization technology provides a VM supply that covers the entire network during planned and unplanned interruptions.

Test and development. Virtualization improves the speed and intensity of testing and development environments.

Automatic resource allocation. Real-time and Automatic Load Balancing helps ensure the service level.

Application Management and deployment. The centralized management console supports simple and fast application deployment.

The Avaya Aura System platform not only reduces system complexity and costs, but also helps enterprises easily deploy advanced Unified Communication Systems and contact center applications. It will bring wide value to global customers.

MECCA Services is a non-profit community agency that operates 11 offices in Iowa, United States, to implement treatment and prevention programs for abuse of chemicals and provide behavior health Services. This non-profit organization previously used managed solutions. Now, they are trying to find communication modes with lower costs and stronger control capabilities, but they are reluctant to deploy complex, hardware-intensive Unified Communication System environments. In addition, MECCA should also prepare for the use of end-to-end SIP.

The company has made significant advantages in implementing Avaya Aura's medium-sized enterprise solutions, boosting cost savings. Compared with the original managed solution, the current Avaya solution has a much lower total cost of ownership and does not incur repeated monthly fees. Our system control capabilities have been greatly improved, and management and use are also simple and convenient.

The American helicopter company is a subsidiary of the Bell Helicopter company of the US desilon group and has approximately 300 employees. The u. S. Helicopter company's Park consists of eight buildings located in Alabama, United States, the company is mainly engaged in helicopter maintenance and modification. The company has only two IT staff, and its customers include many military and civil institutions. Therefore, the simplicity, security, and reliability of communication systems are crucial.

In just a few hours, the company ran Avaya Aura's medium-sized enterprise solutions, as well as voice communication, message processing, and other applications, which was about of the implementation time of traditional solutions. Avaya solutions are easy to use and manage, so the company does not have to add IT staff to support new facilities.

Beaumont Business Centres is located in London, UK and mainly provides short-term or long-term office leasing and management for enterprises. It has a wide range of customers, including both large and mature enterprises and small startups. Typical customers of the company come from the finance, legal, and media industries. These customers have high communication requirements and hope that communication technology can best support their business development.

Avaya Aura's medium-sized enterprise solution ensures that corporate tenants have the excellent reliability and modular communication required for successful business operations without heavy management and maintenance. In addition, the virtualization technology adopted by Avaya Aura System Platform means that companies do not have to use independent servers to meet different customer needs. They can effectively customize communication services according to the unique needs of each company.

Interoperability and custom functions of Lotus Notes:

As part of the Domino platform, Lotus Notes supports many operating systems. Domino 32-bit or 64-bit can be installed on Microsoft Windows Server 2003 and 2008, Linux, Sun Solaris, or ibm aix.

In contrast, Exchange Server 2010, a single unified communication system, can only run as part of a Windows environment, which is expected to happen. Exchange 2010 also requires a 64-bit architecture.

Although it has a large number of fine-grained controls and a variety of configuration options, Exchange is almost an out-of-the-box software product, and strictly speaking, there is not much space to integrate custom components.

Lotus Notes on the Domino platform is highly customizable and has multiple modules for developers to integrate custom components. Lotus Notes supports mash-up, which is a Web application that can integrate data from multiple sources into a single interface. Composite applications are another way to customize the Notes environment, which is more complex than mash-up.

IBM also provides the Lotus Expeditor Toolkit. It is used to create custom plug-ins, not only for Lotus Notes, but also for Lotus Sametime, a Unified Communication System Platform of IBM Lotus Software, and Lotus Symphony, a Lotus office application suite.

Lotus is clearly better than Exchange in terms of interoperability and customization. However, the custom function may cause some complexity for the Notes administrator. More enterprises choose Exchange's compact feature set. An additional advantage of Lotus Notes is that it can be installed on multiple platforms and operating systems.