Broadband Connection Error Resolution

Broadband connection Error 691 (denied access due to invalid user name or password on domain)/error 635 (unknown error) The process flow is as follows:

(1) User name password filling error

(2) If the user account password fill in the correct, then go to the next step to continue processing; it is recommended to rebuild dial-up software (if you do not know how to install dial-up software, you can refer to the users again):

If the dial-up software is normal after reloading, the reason is "dial-up software loss";

If you re-install the Dial-up software failure is still the case, please call Customer service telephone 10000 telecom (10060 Netcom/10050 railcom) to carry out obstacles to the declaration.

Broadband connection Error 691

Error 691 in real sense: 1: Domain name error, (Username or password input error). 2: The server is not reflected, (computer room user port error, or account has not been activated). 3: Telephone or broadband due to overdue fees.

Why error 691 occurs

1. Telecom limited the number of your account use, such as your account can be 4 people use, now 4 people in use, you dial is wrong 691

2. You do not disconnect after use, at least the server is still not disconnected, thinking you are still using, and the above situation is similar, so the error 691

Recommendation: The right key on the broadband connection each time the shutdown, the point disconnect

After the error 691 don't always be dead stalker dialing, waiting for a few minutes to try again, if this situation has been, call Customer service telephone 10000 telecom (10060 Netcom/10050 railcom), tell the staff your computer error 691, and then she asked "ask you how much broadband number", Tell her about your account, and then she sometimes asks who you're opening up to, who answers the account, and in a few minutes she'll find someone to fix it.

One of the solutions to broadband connection error 691

Solve the problem of ADSL inexplicable error 691

Factory Office has a wireless router, and the home installed broadband, has not bought a router, so only with the elder brother to share an ADSL account online, a network cable between the two portable between the pull out. But the depressing is, inserted in the brother's portable, can connect to the network, but inserted into my portable Always prompt error 691: username/password error. But to be sure, I definitely did not put the user name or password wrong, let me in the dialing device and the machine set for a long time also do not!!! Depressed......

Call 10000 ask, Miss Telecom insisted that I lost the wrong, not their problem. Later on the Internet to search some related articles finally solved the problem-the original telecommunications to my ADSL account and brother's lift card binding. The solution is as follows (part of the reference "WIN2000/XP easy to modify the NIC MAC address", the author of the Small Super):

1, in the Big Brother's portable machine running (in the "Run" input "cmd" can bring up the command line) in the input Ipconfig/all command, view the network configuration information, find the local connection inside the physicaladdress, recorded.

2, into my notebook again, enter the Device Manager, in the network adapter to find the NIC, the NIC name on the right key to select Properties, into the "Advanced" tab, in the box on the left to see netwotkaddress, select the right "value", filled in just recorded in the MAC address ( Do not match case, do not add "-" symbol.

Perhaps we will meet later, I would like to learn!!!

Broadband connection Error 623 (Phone book item not found)

　　Step One: whether there is a firewall or 3721 Internet Assistant software, such as the proposed exit

(1) Firewall and 3721 Internet Assistant test: If the failure to solve, "user software problems";

(2) If the fault still exists, then go to the next step to continue processing;

　　Step Two: instruct the user to check the NIC status and unplug the network cable:

(1) If the fault is resolved, the reason for the failure is "PC hardware Problem";

(2) If the fault still exists, then go to the next step to continue processing;

　　Step Three: in the case of conditions (have dial-up software, installation CD-ROM (Win98 to be equipped with the NIC driver disk) proposed to delete and, and then again:

(1) If troubleshooting, for "PC hardware Problem";

(2) If the fault still exists, then go to the next step to continue processing;

　　Step four: the above treatment is invalid or can not do simple operation, please call Customer service telephone 10000 telecom (10060 Netcom/10050 railcom) to carry out the obstruction declaration

The processing process for the broadband connection error 678 (the remote computer is not responding) is as follows:

　　Step One: Check the modem signal is normal, abnormal restart modem. If normal see step two.

　　Step Two: ask the user whether there is a firewall or 3721 Internet Assistant and other software, if it is recommended that the user quit

(1) Firewall and 3721 Internet Assistant after testing: If the failure to solve, the cause of the failure of the "User software problems";

(2) If the fault still exists, then go to the next step to continue processing;

　　Step Three: instruct the user to check the NIC status and unplug the network cable:

(1) If the failure to solve, then fill in: The cause of the failure of the "PC hardware Problem";

(2) If the fault still exists, then go to the next step to continue processing;

　　Step four: when the conditions are available (the user has dial-up software, installation CD-ROM (Win98 to be equipped with the network card driver disk) to recommend the user to remove the dial-up software and, then reinstall the network adapter driver installed dial-up software:

(1) If the problem is resolved, fill in: The symptom is "dial-up connection timeout", the reason for the fault is "PC hardware Problem";

(2) If the failure is still present, proceed to step seven to continue processing;

　　Step Five: to determine whether the modem back phone line is available, the separator connection is correct:

(1) Modem after the phone can not be used, while the other telephone billing number may be used, it is recommended to replace the telephone line, the reason for the failure of the "User indoor line Failure";

(2) If the user's home billing number of all the phone can not be used, please call Customer service telephone 10000 telecom (10060 Netcom/10050 railcom) to carry out obstacles to the declaration. Step Six: The above treatment is invalid or the user can not do a simple operation, please call Customer service telephone 10000 telecom (10060 Netcom/10050 railcom) to carry out the obstruction declaration.

Broadband connection Error 645 causes the Dial-up software file to be damaged (common to XP systems), and the process flow is as follows:

　　Step One: when the conditions are available (users have dial-up software), it is recommended to reload dial-up software: If the failure to resolve, the cause of the failure of the "User software problems"; If the failure is still, it is recommended that users find computer companies to repair computer systems, the cause of the failure of the "user

　　Step Two: the above treatment is invalid or the user can not do a simple operation, please call Customer service telephone 10000 telecom (10060 Netcom/10050 railcom) to carry out obstacles to the declaration.

Broadband connection Error 720 phenomenon common in the XP system, the system is generally restarted, can be dialed many times, 90% can be resolved, the processing process is as follows:

　　Step One: It is recommended to restart the system and then dial the Internet again:

(1) If the fault is resolved, the cause of failure is not

(2) If the failure is still, it is recommended that users restore the system or find a computer company to format the system to reload, after reloading to shut down the system in time to update their own functions.

　　Step Two: the above treatment is invalid or the user can not do a simple operation, please call Customer service telephone 10000 telecom (10060 Netcom/10050 railcom) to carry out obstacles to the declaration.

Broadband connection error 721 (remote computer not responding) This phenomenon is a USB interface modem fault code, can be processed according to the following steps:

　　Step One: to determine whether the modem signal is synchronized, signal light synchronous reference step two, signal lights do not synchronize the reference steps three, four or five.

　　Step Two: light synchronization, the user agreement for the wrong choice (OA or OE), if not can be telephone to customer service telephone 10000 telecom (10060 Netcom/10050 railcom) to carry out the declaration

　　Step Three: the signal lights are not synchronized, to determine whether the modem back phone line is available, if it can not be used, and the other telephone billing number can be used, you can recommend the user to change the phone line, if the user's home billing number of all the phone can not be used, If not, telephone to customer service telephone 10000 telecom (10060 Netcom/10050 railcom) for the declaration.

　　Step four: check whether the separator is connected to the reverse.