Broadband Error 711: Unable to load the remote Access Connection Manager service

If you have a 711 error message in connection with the broadband process, try the following workaround.

When this problem is encountered, Windows7 users can refer to the following scenarios for resolution:

First verify that the other computers are able to dial up properly in the same network environment. If only the current computer does not have access to the Internet, verify that the remote Access Auto Connection Manager service starts properly (the service defaults to stopped, and the startup type is manual).

The steps are as follows:

1, please enter services.msc in the Start menu search box, and click Return to open the service.

2, locate the remote Access Auto Connection Manager service in the Open service, right-click the service and click "Start". If the service can start, try connecting to the network again after you start, and if the service fails to start, try step 3.

3, please enter regedit in the search box in the Start menu, click on the ENTER key and open Registry Editor.

4, find Hkey_local_machinesystemcurrentcontrolsetserviceseventlog, confirm the existence of the parameters item, if it exists, right-click the item and click "Export" as a backup, If additional problems occur after you delete the item, you can double-click the file to import the registry as a backup. Then, delete the Parameters folder under EventLog.

5, turn on the service again, find the following four services in turn and right-click to start:

· Windows Event Log

· Secure Socket tunneling Protocol Service

· Telephony

· Remote Access Auto Connection Manager

6. Reconfirm the ability to connect to the network.