Business Analysis of Cisco Unified Communication System

In the previous article, we briefly introduced the IP telephone services of Cisco's Unified Communication System. Here, we want to give you a comprehensive understanding of this system, we will continue to introduce other parts. First, let's review the summary mentioned above.

Cisco Unified Communication System

Cisco Systems Company reg; leverages its wide range of products to provide a solution that can meet the needs of any scale of enterprises. Moreover, with flexible and transparent porting functions, enterprises can deploy Cisco Unified Communication products at their own pace.

IP phone number

Cisco uniied CallManager is a software-based call processing component in Cisco's Unified Communication System. It provides a scalable and highly available IP phone call processing solution. With its flexible deployment options, Cisco Unified CallManager can meet various needs from remote staff, mobile staff and scattered organizations to the largest enterprises. With Cisco's unique, multi-cluster Cisco Unified CallManager server, and its ability to manage as a single entity, the system capacity can be expanded to support 100 users in a network with 1 million or more sites, with built-in redundancy to ensure reliable services. Cisco uniied CallManager is equipped with a series of innovative and powerful features, including easier dial-up integration with Microsoft Outlook Address Book, analysis and reporting tools for specific call records, and an operator console, and conference call functions.

In addition to providing call processing options for institutions of all sizes, Cisco also provides Cisco Unified CallManager Express, an integrated call processing system located in a Cisco access router. It provides basic call routing and queue, meet-me conference, paging, internal communication and other functions for small and large enterprise branches.

Although these standard-based systems can be shared with a large number of third-party phones, Cisco provides the industry's most abundant IP Phone series. This series includes the basic model, commercial model, and management personnel model of the Cisco uniied IP Phone, Cisco uniied Wireless IP Phone 7920, Cisco uniied IP Phone 7985G visual phone, and many Cisco Unified Communication clients.

Cisco Unified Communication System Client

Cisco uniied CallManager and Cisco uniied CallManager Express support a large number of multimedia client applications, further improving user productivity and simplifying business processes.

Cisco uniied Personal Communicator is applicable to Cisco uniied CallManager users who transparently integrate multiple communication applications and services into a single desktop PC application. It enables users to quickly access powerful communication tools through an easy-to-use interface, including voice, video, Web conferencing, call management, directories, and on-network status information, more efficient communication. It simplifies the communication experience and enables teams and knowledge-based employees to work more intelligently, quickly, and securely.

Another option is Cisco IP Communicator, a software that provides advanced phone functionality to Microsoft Windows-based personal computers for Cisco Unified CallManager and Cisco Unified CallManager Express users. Regardless of where the user connects to the company's network, the application provides high-quality voice calls and features exactly the same as the user's in the office, including call forwarding, call transfer, and conference calls. High productivity can be maintained whether users are in the office, home, or on the road.

Like Cisco uniied IP phones, Cisco IP Communicator can also be shared with Cisco uniied Video Advantage, which combines software with Cisco VT Camera to support videophone phones. Cisco uniied Video Advantage allows you to call and display videos on your PC through a familiar phone interface. The configuration of the Cisco Video Phone solution is as simple as that of any Cisco uniied IP Phone, providing a cost-effective, scalable, and visualized communication solution.

Enterprise status and instant messages on the Internet

CiscoUnified Presence Server adds another layer of functionality to the tool, including Cisco uniied Personal Communicator. With dynamic status information on the Internet, users can view the status of their colleagues in real time to reduce the "telephone tracking" problem and increase productivity. The Cisco uniied Presence Server also provides a standard-based on-network status service that can be used with a Cisco uniied IP phone that connects to the Cisco uniied CallManager. Support for open standards can be integrated into other systems using SIP and SIP/SIMPLE, such as IBM/Lotus solutions. Cisco uniied CallManager and Cisco uniied Presence Server also support Microsoft Live Communications Server 2005 and Microsoft Office Communicator clients connected to Live Communications Server. In short, Cisco Unified Presence Server can help customers use the most suitable communication method at any time and reach out to their colleagues as quickly as possible.

Voice and unified messaging

Cisco Unityreg; message processing solution also provides excellent IP communication functions and ranges. In addition to a powerful voice message processing system, Cisco Unity solution can also help customers listen to their emails by phone and view voice messages from the Internet, you can also send, receive, and forward faxes anywhere. Users interact with the system in the most convenient way, which also enables them to better respond to customer requirements. The Cisco Unity solution provides voice messaging, integrated messaging, and unified messaging options to meet the needs of large enterprises with high scalability. In addition, Cisco Unity Connection is designed to meet the needs of organizations with no more than 1500 employees. It has advanced features such as voice messaging, integrated messaging, and voice name dialing and Voice Messaging browsing. Cisco Unity Express is provided within the Cisco Unified Communication System router, supporting a maximum of 250 users. They provide cost-effective Automatic Answer functions and integrated message options.

Multimedia Conference

Cisco Unified MeetingPlacereg is an integrated communication product that only IP addresses can provide. Cisco uniied MeetingPlace transparently integrates voice, video, and Web conferencing functions to initiate and execute highly efficient remote meetings, helping you complete projects faster and enhance sales support, and accelerate decision making. Cisco uniied MeetingPlace can be integrated with Microsoft Outlook and IBM Lotus Notes calendars, allowing users to easily set up and participate in multimedia meetings just as they hold any other meeting. The system can be deployed on the client site or hosted on the off-site, managed by the customer, or outsourced. For medium-sized organizations, Cisco Unified MeetingPlace Express is a meeting solution that is easy to deploy and manage and has a wide range of features, including Cisco Unified IP Phone and touch screen phone, and a Web interface for setting, attending, and managing meetings.