Causes and solutions of common error codes for the NetEase UU accelerator

Here are the common error codes and solutions for using UU, in order to be able to solve the problem faster, when you encounter the error code, please check the local system configuration, such as the system time is accurate, network connectivity, firewall configuration, security software deployment, the background is the use of bandwidth-consuming programs, etc. If you encounter other error code, please contact us in time oh.

Error code 400

Problem reason: Pro, the authentication code loses the wrong

Solution: Complete and correctly enter the verification code you received, you understand!

Error code 402

Problem Reason: Authentication expiration

WORKAROUND: Re-operate authentication

Error code 406

Problem reason: No verification code has been entered for more than half an hour, causing the Authenticode to expire

WORKAROUND: Re-operate authentication

Error code 407

Problem reason: Get Authenticode too often

Solution: Rest, rest

Error code 408

Problem reason: Input phone number format error

Solution: Please enter the 11-digit mobile phone number in mainland China, such as 13888888888

Error code 10001 or-1

Problem reason: Automatic acceleration failure, all acceleration protocols are blocked

Solution: Need specific acceleration log to judge, please click on the main interface of the "quick Feedback" portal to submit the question, we will receive your acceleration log synchronously. UU accelerated Mode 4 after commissioning the line can be a large extent to solve the problem.

Error code 30001 or negative

Problem Reason:

1, virtual network card installation failed;

2, the virtual network card during the installation process was rejected (figure)

Workaround:

If you are due to prohibit the installation of virtual network card caused by the acceleration problem, please exit the UU reload, and then restart the acceleration, or will continue to pop-up prompts to install the Virtual Network Card window, this time please point "yes" or "still continue" oh.

If this is not the case, try the following:

1, through the UU client interface to the upper right corner of the option-repair tool-Uninstall the virtual network card to uninstall the virtual network card, if the problem is still not resolved please refer to the 2nd solution

2, delete computer-Properties-Device Manager-network adapters with * and # Number of redundant virtual network card (as shown)

Remember to check "Show hidden Devices" in the "View" column of Device Manager Oh, or you can't see the virtual NIC.

Error code 50001

Delete Computer-Properties-Device Manager-Network adapter with * and # Number of redundant virtual network card, remember in the Device Manager in the "View" bar check "Show hidden Devices" Oh, or not see the virtual network card.

Error code 4000*

Speeds up the node that avoids mode four

Error codes 619, 628, 651, 678, 692, 789, 809, 638, 807

Problem reason: The expedited protocol is sealed

Solution: Try to change the node several times, or avoid the node of mode one and mode two

Error code 691

Problem reason: Accelerated server/Password Authentication failure, more common in the simultaneous landing in multiple computers

Solution: Close UU and wait a short time to login again, remember to submit feedback Ah, we will try to reduce the probability of this kind of occurrence

Error code 711

Problem reason: System services remoteaccess Connection Manager, Secure Socket Tunneling Protocol service and telephony not open, more than off

Solution: 1. In the "optimization acceleration" inside the two services to restore the start; 2. Start both services with mail in system services

Error code 756

Problem reason: Manually switching or shutting down the process during an accelerated connection, starting UU again may occur

Workaround: Restart the computer

Error code 20001

Problem reason: Accelerated protocol protocol abnormally disconnected, or local network environment is unstable

WORKAROUND: Avoid the nodes of mode one and mode two

Error code 5

Problem reason: Accelerated module acceleration failure; system time error

Workaround:

1, manual selection mode one and mode two nodes to accelerate

2, through the main interface of the "fast Feedback" portal submitted under the issue;

Error code 7 or 28

Problem reason: Local network uplink is too slow

Solution: Try more, try a few more times

Note : More wonderful tutorials Please pay attention to the triple computer Tutorials Section