The local system is centos6.5.
1. Install the lamp Environment
Yum-y install httpd PHP-mysql MySQL mysql-Server Perl-DBD-mysql PHP-PDO net-snmp-libs net-snmp-utils net-snmp-devel Ruby php-SNMP ruby-devel rrdtool-Ruby rrdtool-perl
Service iptables stop // firewall must be disabled
Setenforce 0 disable SELinux or the database cannot be modified
Enable HTTP and MySQL services
Service httpd start
Service mysqld start
Change Database Password
Mysqladmin-uroot password '123'
Test whether PHP works properly
VI/var/www/html/info. php
<? PHP
Phpinfo ();
?>
Download and install otrs
Https://www.otrs.com/try? Lang = ZH-Hans
Https://www.otrs.com/download-thank-you/thank-you-downloading-otrs-software? Download =/RPMS/RHEL/6/otrs-3.3.9-01.noarch.rpm
Enable otrs to automatically install dependency package Yum-y install otrs-3.3.9-01.noarch.rpm otrs support environment Installation
Let's take a look at what else is necessary.
# PERL/opt/otrs/bin/otrs. checkmodules. pl
Warning
O yaml: Xs... not installed! (Required-Please install this module -)
Enter CPAN Mode
# CPAN
Nolock_cpan> install yaml: XS
Check whether the installation is complete once
Perl/opt/otrs/bin/otrs. checkmodules. pl
Test the correctness of the Perl script syntax.
# Perl-CW/opt/otrs/bin/cgi-bin/index. pl
# Perl-CW/opt/otrs/bin/cgi-bin/customer. pl
# Perl-CW/opt/otrs/bin/otrs. Postmaster. pl
Modify Directory Permissions
CD/opt/otrs/
Bin/otrs. setpermissions. pl -- otrs-user = otrs -- web-user = Apache -- otrs-group = Apache -- web-group = Apache/opt/otrs
Restart the HTTPd service
Service httpd restart
Log on to the initialization interface. The IP address is the IP address of your host.
Http: // localhost/otrs/Installer. pl
Follow the prompts to enter
650) This. width = 650; "src ="/e/u261/themes/default/images/spacer.gif "style =" Background: URL ("/e/u261/lang/ZH-CN/images/localimage.png") No-repeat center; Border: 1px solid # DDD; "alt =" spacer.gif "/> 650) This. width = 650; "src =" http://s3.51cto.com/wyfs02/M00/4C/9A/wKiom1RA3pDRVC91AAGt1C6dNno764.jpg "Title =" 4d7653f7-4cdc-4c06-80d9-58be9dbee8ad.png "alt =" wkiom1ra3pdrvc91aagt1c6dnno764.jpg "/>
This article from the "O & M learning road" blog, please be sure to keep this source http://cg831344.blog.51cto.com/6868324/1565226
Centos6.5 install otrs3.3.9