China wireless e-commerce application platform (MobEC) officially opened

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Speech by Liu Junsheng, director of China International E-commerce center
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Ding Qiang, general manager of guofutong company, introduced the wireless e-commerce application platform
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Ding Qiang, general manager of guofutong Corporation, was interviewed by CCTV
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He Dong, executive deputy general manager of guofutong Corporation, presided over the opening ceremony
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China wireless e-commerce application platform (MobEC) officially opened
On June 23, July 6, China International E-Commerce Center (CIECC) announced the official launch of the China wireless e-commerce application platform (MobEC) developed by CIECC. Wang Xinpei, director of the information department of the Ministry of Commerce, Liu Junsheng, director of China International E-commerce center, Xie Linzhen, vice president of China Mobile Communications Federation, Liu Jian, president of Gao weixincheng Information Co., Ltd., Wang Shuyuan, deputy secretary-general of China business federation, CPC Central Committee li Zhanhui, chief editor of the theoretical network of the Party School, attended the opening ceremony. 41 media outlets including CCTV, Xinhua news agency, people's daily market news, Economic Daily News, China International Radio, Computer World, Science and Technology Daily, and xinlang net attended the event.
At the opening ceremony, director Liu Junsheng of China International E-commerce center said that China has become the world's largest potential wireless e-commerce market. China International E-commerce center took the lead in launching China's first public information platform for wireless e-commerce-"China wireless e-commerce application platform", aiming to better implement the strategic deployment of national information engineering construction, to improve the National Business informatization level, promote the development and application of China's wireless e-commerce, and thus win a favorable position in China's global wireless e-commerce market. Ding Qiang, general manager of China International E-commerce center guofutong, briefly introduced the application of wireless e-commerce application platform.
Enterprises, public institutions, and government departments only need to register a text message website at www.91600.com.cn. Mobile phone users can communicate with the website by text message within 24 hours. Enterprises and institutions and government agencies can manage customers' messages, including unread messages, unprocessed messages, unreplied messages, and replied messages, based on the nature of the message, it can be divided into praise, complaint, suggestion, requirement, and cooperation. In addition, it can generate various statistical reports. In addition, the website manages registration information and accounts for registered users. Users can query their balances, usage of fees, and online recharge at any time, so that enterprises can achieve "silly management ".
91600 the short message customer service system has established a powerful advantage: the short message customer service name is defined by the company's natural language, and is highly correlated with the company name, product, or brand, making it easy to remember and recognize; the enterprise application process is simple, and it takes only 3 minutes to apply for and use. China Mobile, China Unicom, and PHS users send content to 91600 in a unified manner, which is easy to operate and widely used. Enterprises do not need to invest in equipment, and the cost of use and maintenance is very low. Digital management directly forms electronic documents to accurately and truthfully reflect customer complaints, suggestions, and requirements. Customer data and message grouping facilitates query and management of historical SMS data; automatically identifies the region distribution of text message users, making the customer service more targeted. Graphical statistical analysis allows you to view the latest user information in a timely manner. The interface is clear and features a comprehensive human-based platform. At the same time, by using the 91600 SMS customer service system, enterprises can continuously improve their brand image and facilitate the expansion and long-term maintenance of their brands.