"Workaround"
1, the first judgment is the individual website or all site problems, may be individual sites do not support the Thunderbolt download.
Note:
① individual website can not be associated with the Thunderbolt, this is due to the problem of the site, but if the site has written support Thunder download, you can feedback to our customer service test download to see if it is normal.
② if it's IE11, please go directly to the internet option = "Advanced =" Remove "enhanced protection mode" from the check, then you must restart IE browser, and then enter the internet option = "program =" Manage Add-ins start "Thunder download Support" control, and then try to download whether normal.
2, open IE browser = "internet option =" program = "Manage Add-ins there is no" Thunder download Support "and is enabled.
① If there is no Thunderbolt download support control, please uninstall the Thunderbolt after reinstalling.
② If there is, go to internet option = "advanced =" Reset IE browser.
3, reset IE browser, you must restart the browser and the Thunderbolt software, into the management of the add-in to start the Thunderbolt download support, and then try to download.
4, if the Win7 64-digit system, in IE on the operation, please use 32-digit ie.
Win7 64-digit system has 64-digit IE and 32-digit ie the following figure, Win7 32-digit system does not exist 64-digit IE problem.