Common FTP Problem Description _ Extraterrestrial Virtual Host

The first part of the FTP can not log the problem ... ..... ..... ...... ...... ...

If any of the users can not log in, please make the following check
1. There is no port to close the FTP, FTP has not started
2. Manual modification of the FTP home directory.
First in the server DOS FTP try, start-run, input cmd

And then enter FTP for your IP

Enter username password to see if you can log in

530 User xxxx cannot log in, home directory inaccessible.

Home directory inaccessible. means that the primary directory of FTP is inaccessible and the default

iis--Default FTP station occupied, FTP properties--The home directory should be in the

C:\inetpub\ftproot

Please do not modify the content here, and check if the directory exists. The permissions for this directory are automatically set when the managed side is installed.


If only one of the users cannot log in:

First in the server DOS FTP try, start-run, input cmd

And then enter FTP for your IP

Enter username password to see if you can log in

If the server can FTP, and the user said on their own computer can not FTP success, 100% is caused by the network, for the following reasons
1. You have yourself restricted ports on the server, such as TCP filtering in the network card properties, or restricted ports in Windows Firewall.

Note that there is no need to restrict ports after using extraterrestrial IPSec. Otherwise, the following problems may be caused:
FTP cannot be used in PASV mode. Only port mode is used.

2. The user's own network has limited, the common situation is, he is the intranet user, may let the user use the CuteFTP to upload, closes the PASV mode to upload to try.

3. With FALSHFXP This FTP tool, if set the remote directory for/, this is also wrong, causing the user directory, should not set the remote directory, or set the remote directory for/FTP username

If a user said, FTP original normal, then can not log on, may be the reason is that you set up on the server, the local security policy in the password locking policy caused, please close him, or reference:
Http://www.7i24.com/support/freehost/highsafe/107141619369.htm


The second part of the FTP can be landed but can not upload or delete file problems ... ................ ...

1.FTP login, can write directory only "/ftp username/web", "/ftp User name/web" directory, "/ftp User name/log" directory cannot be written. The other/directory, and the "/ftp username" directory cannot be written.

2. If you write to a subdirectory under the Web or Web directory that prompts access to denied, the possible reason is that the user has run out of space, or the Web directory has incorrect permissions, and you can restore permissions in the admin area, self-service management, host management. If not, go to the server manually set. If the server finds that the Web directory does not have a security section of the properties can be set, you need to scan the hard disk to resolve. It is also possible that the user has set the shutdown write function in the panel.

3. A small number of users in the intranet, upload files, limited by the network will also upload failure, such a situation can only be replaced by the user network upload to solve.

4. Some network administrators set up their own firewalls, limited FTP can only use the 20,21 port, will also cause intranet users can not upload, the use of extraterrestrial security package, has automatically shut down the unsafe port, therefore, we do not recommend you as a 20,21 port restrictions, because it will affect the use of normal users.

5. If FTP cannot delete a file, it may be the following reasons:
A). Files are locked, such as an Access database, which allows a user to stop a virtual host and then unlock it for a short while so they can be deleted. This type of file can also be deleted by the general administrator stop pool or the recycle pool.

b). The index of the file is broken. In a server with millions of files, it is quite possible that such a file cannot be deleted in the above way, and cannot be deleted by the server on which the administrator finds the file. Can only be deleted by scanning the hard disk, the command to scan the hard drive is:
Chkdsk d:/R