Compassion Purple field, but also questioned the Purple Field service attitude

As one of the owners of this injury, I also want to talk about their own point of view. From the point of view of the origin of things, purple field is unfairly treated, because some people simply a few words, some perfunctory reasons, can let purple field such a large network business, almost close to the brink of bankruptcy, to tell the truth, I read the report of the above things, really very angry. The internet is a new industry, and the government has to take advantage of it. itself is not too big mistake, who see fat sheep do not want to slaughter it, but, the network seems too fragile too helpless, casually can thousands of websites to close down, these sites but do not know how many a day to feed the owners of the early morning, perhaps a word of some people , can let us lose our jobs, let us not eat food, or even survive. In fact, many webmaster, at least I have contacted, are really full of heart to do the job, give up a lot of other work options. In fact, sometimes we stationmaster heart can endure also endure, this is the truth, we a few stationmaster change not. We have to accept it reluctantly. At this point, I sympathize with the purple fields, and they are the same victims as we are.

But, this time I mainly want to say is not above these, but the Purple field itself service problem, in fact, I contact purple Field also has more than half a year, plus this, the website has been about 6 times problem. There are three times, I take the initiative and their customer service contact, but each time, although the final problem is resolved, but the heart always feel a little unhappy. Just once last month, my website is located in the Purple field server seems to be maintenance, probably less than a day's time, in fact, maintenance is very normal things, I should not say anything, but, do not know whether the technical staff of the Purple field is too enthusiastic or too unprofessional, I have to change the home page, I entered the Web site, The information that actually appears is----"Welcome you to our website, our server has failed, is repairing the rebuilding system." ", not long, Baidu, Google search, website information, all become these content ...." The day the site IP directly dropped more than 2000, a few days have not changed, search is this information, ranked from Baidu first fell to the second, I have here to now still retain the screenshot. At that time really very angry, went to find the Purple field technician; In fact, before this has been because of other technical problems have been found twice, the first two times the technician said it is not their fault, the attitude is very poor, later, I have to solve their own, but also forget, as to whose fault I will no longer cross-examine, to allow the site to maintain, Already is our stationmaster biggest wish, this time is to look for the technician, I am absolutely sure it is their problem, the result, I have to say a lot of words, they have since said a ' in ' word after a word has not been back, not to mention, and I this small webmaster said, "I'm sorry", and never said before. In the end it was nothing.

The above incident, which occurred on 2007-08-06 Day, I have screenshots recorded. Today, purple field encountered this problem, I do not know whether to sympathize with them, but to say the truth, I still sympathize, at least until now, my site has been restored, I have not played a phone call, a word did not ask, just pay attention to the news, look at their homepage, day after Day said that is recovering ... I'm sure a lot of brothers are seeing the information they're recovering ... But I'd like to ask you something, our site has not been able to use a lot of days, purple field, you again poor, after all, your company, received the money of our webmaster, as a service agency, you have no sincerity to our webmaster to say sorry, there is no long hair to our standing letter, said sorry. My space is in a daze for many days, even the news is not even the recovery of the news received.

Purple field you have been working hard, our webmaster understand also understand your difficulties, is this not what you should do? Why as a charge of service agencies, you have not looked for their own shortcomings, there is no trace of the feeling of their own to us poor webmaster what is wrong? or all of it to telecom. Let us all sympathize with you.

I believe that in a few days, the purple field will be able to tide over their difficulties, but our webmaster? Because the purple field through the difficulties, we have spent it?  I question. Finally, it is estimated that for our webmaster, that is to say nothing ....

If, every time there's a problem, you can show your sincerity first, express your apologies, I respect you, if you just push the blame to others, and finally let others support you, I strongly despise you ..... ......

(This article for Chinese stationmaster Station user contribution, does not represent stationmaster station standpoint, copyright belongs to author all)