1. What should I do when I start a black screen?
Instruct the user to check whether there is auto-check. If so, check the display signal line.
2. What should I do if double-clicking the mouse does not work?
In the control panel, double-click the mouse to set the speed too fast.
3. How do I log out from the network?
Click Start, click logout, click yes, and then press Cancel when logging on.
4. What should I do if the user reports that Haier haotong is not fully displayed on the screen?
Instruct the user to view the screen resolution, set to 800*600.
5. What should I do if an illegal operation occurs on super support?
Instruct the user to uninstall the super solution and reinstall it on the CD.
6. User request guidance application email,
Instruct the user to log on to the relevant website to apply for registration.
7. What should I do if Superman cannot play with the need for speed?
Guides you to install DIRectx.80 and sets the display resolution to 1024*768.
8. What should I do if the user reports that the LCD display is not clear?
Instruct the user to set the resolution of the LCD to 1024*768.
9. Sometimes I cannot access the Internet, but the speed will be slow after I go online.
The network is busy. Try again later. The telephone line quality may be poor.
10. Will the machine automatically start after power-on?
A: In the BIOS power management settings, set "Restore ac power loss" to "DISABLED.
11. What should I do if the user does not want to hear the MODEM sound?
Instruct the user to disable the MODEM speaker in the Device Manager.
12. What should I do if the user needs to clear the old URLs that have been visited in the address bar?
Guides you to clear Temporary INTERNET folders in WINDOWS
13. Does the user reflect that the display desktop icon is missing?
Analysis: This fault may be caused by incorrect user operations.
Solution: Right-click the page, click Properties, and then click the effect to check whether the icon is selected (hidden when you press the web page desktop). deselect the icon. Icon appears.
14. Does the user report that the speaker in the lower right corner of the computer is missing?
Solution: Open the control panel, open multimedia, and select volume control in the taskbar.
15. fault: A computer passes self-check and enters the WIN98 boot program, prompting SYSTEM. If the INI file is damaged, enter any key to continue and press any key to automatically shut down.
Fault analysis: the system file is damaged. It is estimated that the user accidentally deleted the system file.
Troubleshooting: Put the WIN98 CD into the optical drive, find the RECOVER file under the TOOLS directory to run, the system is repaired, and the software installed by the user is not damaged, that is, the software installed by the user still runs well on the panel.
16. In Windows, the mouse clicking and dragging operations are valid, but you cannot start the application by double-clicking the mouse.
Fault Analysis: You have no intention to set the time interval for double-clicking the mouse too short. As a result, the system regards the double-clicking operation as two consecutive click operations. We only need to adjust the speed of double-clicking the mouse to solve this problem.
Solution: Go to the "control panel" of Windows 9X, select the "Mouse" option, right-click, and select the "open" command in the pop-up menu to enable the mouse setting function. In the "Mouse properties" dialog box, select the "button" tab and move the slider in "double-click speed" to the left, adjust the double-click speed of Windows 9X appropriately (this speed can be tested in the "test area" next to it) to adapt it to its own operation speed.
17. Q: Why do I have to wait a few seconds to see the characters displayed on the screen after hearing the voice of "Di" on the host?
A: It is normal to explain to the user that the host is not affected due to the delay of the video card transmission signal.
19. How to uninstall IE?
A: IE is closely integrated with the WIN98 kernel and cannot be uninstalled.
20. Why is the startup slow after the NIC is installed on the machine?
A: Because the machine needs to initialize Nic and communication protocol, it does not affect the normal function. Open the network neighbor attribute, find the NIC in the configuration, and add an IP address to the NIC, which will be faster.
21. WIN2000 versions include:
A: professional Edition (server) Advanced Server Edition (Advance server) Central Server Edition (Data center)
22. Q: What is "visual plane" and "physical plane "?
A: visual plane: using scientific refraction visual compensation technology, the inner surface accurately calculates the refractive index, effective bending rate, and the position from the edge to the center point of the glass. After careful processing, the image reflection and refraction are eliminated, and the optical path returns to form a true visual plane, completely eliminating the inconcave sensation, and realizing the real plane of the visual effect.
Physical plane: consists of three absolute planes, namely the outer surface plane, the inner surface plane, and the shadow plane, which constitute an absolute plane of mechanical structure.
23. Q: Can DDR and RDRAM be used together?
A: No. These two are completely unencapsulated, protocols, and so on.
24. The total system time is slower than the standard time
A: The battery power may be insufficient. If the battery is used for a long time, the battery power may be consumed, or the clock line may be faulty. This problem can only be caused by replacing the motherboard.
25. Q: Why is the price much more expensive than XX if it is configured like XX?
A: You can explain the product quality, configuration, after-sales service, and random attachment software.
26. If the dial-up fails to access the Internet, the system prompts that the connection is busy or the server cannot be connected. The detailed information of the diagnosis MODEM is normal, and the dialing program can be used for normal dialing.
A: Ask the user if there is an extension in the home, and ask the user to remove the extension from the other end to access the Internet successfully. Everything is normal.
26. When the user starts the system, the system prompts that a VXD file is damaged. Press any key to enter the 98 system.
A: This is the loss of the Virtual Device Driver. Instruct the user to go to the Registry and find the file to delete it. The specific process is to open the program-run, enter REGEDIT, find the lost file, delete its key value, and then restart without prompting.
27. The user asked not to speak when using the computer, and the speaker is still in the lower right corner of the power-on.
A: Instruct the user to see whether to mute the main volume or WAVE item in the audio control. If not, check whether the audio connection between the rear speaker and the host is relaxed.
28. The user reported for repair. After using the computer for a period of time, an alarm like a rescue train would appear.
A: It turns out that it is hot in summer. The CPU temperature alarm sound in CMOS guides it to disable the CPU temperature alarm option in CMOS.
29. User calls reflect that the mouse cannot go into the desktop and then go around. A: guides you through anti-virus.
29. When a user calls us to reflect that the mouse is on the desktop, the virus is detected and the virus is not toxic. A: Instruct the user to change the Microsoft mouse driver again.
30. The user calls us to call the image screen for speeding up the game and guides the user to set image acceleration to hardware acceleration in the 3DSETUP of the game.
31. The game cannot run after "log on to 2000" is installed, which is displayed as a blue screen when you enter the main screen. A: The game has a compatibility issue with the CMI8738 sound card. If you change the sound card of another chip, this problem does not exist. (This problem also exists when you check the non-integrated 8738 sound card ).
32. After Modem is used in rainy days
Phenomenon: Modem cannot be used the next day when Modem is used in rainy days. Because it is a built-in Modem, it is not like an external Modem. You can check whether the power light is on. How can this prove to be good?
Methods: plug in the Modem card and select "Control Panel", "Modem", "attribute", and "diagnosis" to diagnose the Modem quality.
33. Less than 56 K
Symptom: For a 56 K Modem, why is the connection speed always less than 56 K? Is the brand not famous enough?
Method: perform multiple checks.
Note: 56 K is an ideal speed and requires good line quality. In normal use, the connection can be up to 46 ~ About K. Some acceleration/optimization software can be used. In the following situations, the 56 K connection mode may fail to start:
1. Use an extension to access the Internet.
2. Devices with anti-leech protection on the line that affect the line quality.
3. The distance from the telephone board switch is too long and the line is poor.
4. The accessed ISP does not support access at the 56 K rate, or the 56K standard is different. It is best to first investigate the brand of Modem used by the ISP to be applied for. The same (mainly used as a chip) brand can make the speed faster and has little to do with whether the Modem is a famous brand.
34. Hard Disk sorting cannot be performed to the end
Q: Why does the C disk always start to refresh when the C disk is sorted to 10%?
A: If you say "You always get a new start when you get to 10%", it means that the program that sorts the fragments is back to sorting the fragments from 0%, then this is a normal phenomenon, because the system may write data to the disk at this time, the disk fragment program has to be started. In order to make the disk fragment program run better, we recommend that you use scandisk to check disk errors, delete unnecessary files, exit all applications, and disable screen saver before sorting out fragments.
35. Why are system resources falling fast?
Q: When I access the Internet, the system's available resources are always reduced from 80% to. What is the problem?
A: This is basically a normal phenomenon. The available resources of the system mainly refer to the physical memory used to store the system data. As the Internet access grows, more and more browser windows are opened, internet Explorer also occupies more and more resources. Due to windows Memory Management defects, the system resources cannot be restored to the level before Internet Explorer is run even if you exit Internet Explorer completely, so sometimes the system speed slows down after a long period of time on the Internet. If the speed is too slow to be tolerated, You can restart the computer.
36. Why does it automatically start up?
Q: The machine is a brand-name machine. It is a Simplified Chinese version of win98. After each shutdown, the power supply of the wiring board is turned off. It is automatically turned on when the power supply of the wiring board is turned on again. I have asked the company to fix this problem many times. I suspect it is the problem of CMOS parameter settings. How can I modify it?
A: computers in the ATX system often support multiple automatic boot functions, such as MODEM wake-up, network wake-up, infrared wake-up, and timed boot. In this case, this may happen. if your computer uses the award bios, you can select "Power" after entering DOS, and then select "Power up control" to check the options in, try setting all the options to "Disable". You can also set similar settings for other BIOS types.
37. Why is there no sound on the computer?
Answer: 1. First, ask the user to check whether the speaker is powered on. 2. Check whether the output line from the host to the speaker is correctly connected. 3. check whether there is a horn icon in the lower right corner. If there is a horn icon, whether it is set to mute or the volume is the minimum. 4. if no horn icon exists, the audio card driver is lost. In this case, right-click my computer icon and select Properties and choose device management, double-click the "pci multimedio audio device" device with question marks, select Driver Installation, select search driver, select a specified location, and view the driver corresponding to the host in the sound directory on the driver disk, click Next.
38. Why are the words and icons on the desktop greatly changed?
A: Right-click the desktop, select properties, and set the screen area to 800*600 or higher.
39. Why is there mosaic in poor timeliness?
A: Run start-Program-electronic arts need for speed k3k setup. Change the software render to hardware acceleration (decice 3d.
40. Why does the blue screen error occur when the Yilong computer is running <preemptive login>?
A: This is because the sound card cmi8738 used by Yunlong is in conflict with the game. You can download the latest audio card driver online.
41. Do I have no sound when playing a cd with a super player?
Answer: Enable the super audio frequency solution-control settings-set "allow dircet cd-rom to read directly" and "allow track pre-read to select.
42. How to protect the optical drive?
Answer: 1. Keep the optical drive and CD clean. 2. Keep the optical drive horizontally. 3. develop the habit of taking disks in time before shutdown. 5. Reduce the working time of the optical drive. 6. Use less pirated discs and more genuine ones. 7. Correctly enable or close the disk box. 8. Use the program to open or close the disk box. 9. Try to save as little as possible