[Computer troubleshooting] cell broadband is unable to access the Internet (China Unicom)

Today, a colleague to reflect that the community broadband can not be normal Internet.

Steps he has dealt with:

Go to the business hall to see if the payment is normal. Normal

I recommend that he do the other steps that should be checked:

0, check the computer is normal? (Can be replaced by another computer test)

1, check the router is normal? You can connect your computer directly to an outside line, establish a broadband PPPoE connection, and view the error code.

If PPPoE user password does not remember, you can call China Unicom by the account number 10010 to manually query.

2, check the connection cable is normal? (including router-to-computer, an outside line that is connected to the router.) If possible, you can use the line gauge to check the disconnection position.

3, check the community other people are normal?

After the inspection, the dog was found to have bitten off his cable because it was under the table, so he didn't notice it. However, through the router interface to discover the WAN port is not connected, the computer directly connected can not dial, display error 651.

[Computer troubleshooting] cell broadband is unable to access the Internet (China Unicom)