Concept of solving problems

Youxianneng

Before we begin to talk about the concept of solving the problem, let me talk about the "medical skills of Bian Que" first!

Wei wenwang asked the famous medical doctor Bian Que, "which of the three brothers is the best? Bian Que replied: "The eldest brother is the best, the middle brother is the second, and I am the worst .」 Wen Wang asked, "Why are you most famous ?」 Bian Que replied: "My eldest brother was treated before the onset of illness. Because the average person does not know that he can eradicate the cause in advance, his fame cannot be spread out, and only our family knows. My elder brother is treating diseases at the beginning of his illness. Most people think that he can only cure minor illness, so his fame is only in his hometown. My Bian Que cure is a cure for serious illness. Most people see my major operations on the meridians, such as bloodletting and applying medicines on the skin. Therefore, I think my medical skills are brilliant and my fame is everywhere in China .」 Wen Wang said, "You have made a great deal .」

This story shows that after-the-fact control is inferior to In-process control, but in-process control is inferior to In-process control. Unfortunately, most business operators fail to recognize this point, it is too late to seek compensation only when wrong decisions cause significant losses. This is the same as the first-level and second-level talents I have mentioned. Really good talents can always think about how to prevent problems before they happen, and can solve the problem before the problem occurs. Therefore, I want to explain the structure and cost of solving the problem, and emphasize that prevention is better than treatment!

From my years of experience, I found that most companies hire second-level talents-only people who can solve the problem, rather than hiring the first level of talent-The talent who can solve the problem before the cost of failure has occurred. This does not mean that general companies do not want to hire the first level of talent, but because the general company lacks the measurement method and attaches great importance to the "view by View", so that it is not easy to hire the first level of talent. How do companies find the first level of talent?

I will describe the concept of solving the problem with the structure and cost of solving the problem (as shown in). What I call the first level of talent, in the to phase, the problem can be realized and solved. That is to say, in this phase, the cost of the problem and the cost of failure have not yet appeared. The T1 stage refers to the problem that begins to occur, and the cost of failure starts to rise. The T2 stage refers to the problem that has been found; The T3 stage has started to identify the real cause; and the T4 stage is to find the fundamental countermeasure; the entire T5 problem is solved. Only with the development of job time, In the T1, T2, T3, T4, and T5 stages, the cost of failure is getting higher and higher. If problems can be detected earlier, then each stage (for example, △t1 ~ T2, △t2 ~ T3, T3 ~ T4, △t4 ~ T5) The failure cost can be reduced to the left. When the failure cost △t is shortened, the more failure costs can be saved. In order to solve the problem, the structure and cost should be explained. This is the most important concept-how to shorten the cost of failure.

How can we reduce the cost of failure in the job process?

Step 1: first understand the cause of the problem:1.Not Implemented2.System design defects3.The external environment has changed, but the system has not been revised.

Step 2:1.ActiveQCMethod2.Dynamic layer and Process Analysis3.Expand thinkingViewTo save the cost of failure.Currently, the red, yellow, and green operation process management implemented by the department is a set of management modes used to analyze the process and reduce the cost of failure, basically, this is a set of joint presentation of organizations, processes, personnel and KPIs. The expectation of senior executives always thinks that paying for a salary is to hire employees to help the company succeed and increase profits, rather than hearing the reasons for employee failure. In the process of reducing the cost of failure and solving the problem, the supervisor only listens to three things: first, how to change from a red light to a green light; second, how to change from a red light to a green light completion schedule; third, what assistance is needed in the process.

Step 3: How to eliminate opportunities for Problems→As a preventive character, I think it should be:

1.Improve the ability to discover problems (Because the sooner the problem is discovered, the more time the problem can be solved)

2.Strengthen problem analysis capability

3.Accelerate the exploration of Fundamental countermeasures(1.Improve professional knowledge2.Creative Development3.Observation4.Active Defense Against stay5.Process optimization) 

Finally, strengthen execution!

When all principles and principles have been established, every employee can do well as long as they can follow these four steps. If the current Department-implemented red, yellow, and green operation process management, when the supervisor handed over the work that originally had a large number of red lights and less green lights to the employee, it is nothing more than the hope that employees can improve the work from the red light, the green light to the green light, the red light less, that is, the staff should think about how to prevent problems before there is a problem, and can solve the problem before the problem occurs, thus reducing the cost of failure.

No matter which type of work or position, the problem can be solved based on this principle. After two or three rounds, we can confirm whether this person is a preventive character. Of course, this principle can not only be implemented at work, but also I hope to help your family and life.