Conflicts between information system management and business development

With the development of science and technology and enterprise business, the status of information system construction in enterprises has become increasingly apparent, but the conflicts between business departments and Information System Management Departments have become increasingly prominent, almost every business department of an enterprise has more or less complaints against science and technology departments and information management departments, and managers of science and technology and information departments have difficulties. What is the crux of this problem? We can see from the following analysis.

From the perspective of the business department, the previous manual model can no longer meet the needs of business development. To develop the business, it is necessary to have an appropriate information system. Therefore, the business department will propose a new system development requirement for every new business requirement, hoping that the system will soon be developed and used online. From the perspective of various business departments, this demand-driven development model is very suitable and can solve problems in their own business departments in a timely manner. However, science and technology and information management departments often cannot implement it immediately as needed, or this problem occurs after the release.

from the perspective of science and technology and information management departments, with the development of business, more and more business departments are required, including all aspects of business, as more and more systems need to be developed, the science and technology and information management departments cannot develop their own systems. They can only find various types of systems by bidding. it company development. it the company is often not very familiar with the business of the enterprise. In the end, technology and information management departments serve as a bridge for communication, set the requirements and it let's discuss with the company's developers, form the best development solution suitable for the enterprise. However, the development of an information system should go through the process of requirement analysis, overall solution design, detailed design, Program development, system testing, and system launch., we also need to configure the appropriate hardware facilities, so the implementation of a system cannot be completed in a few months. For a large enterprise, information systems adapted to various businesses have evolved from one to dozens or even hundreds. How to manage information systems, and ensure that the normal operation of these systems has become a new management problem for science and technology and information management departments.

from the perspective of enterprises, the more conflicts on the system, the greater the conflict. Many enterprise managers have fully understood this problem, and take corresponding solutions. For example, if the scattered system is merged or the Integrated Business System is re-developed, the problem can only be solved on a temporary basis without fundamentally solving the problem. Perhaps only by changing the development model driven by business needs can we change the status quo of this unordered development. This is a question worth exploring for a long time.